Glassman Automotive Group
Southfield, MI
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I found potato chips and a straw wrapper in my brand new vehicle, I’m assuming from the porter. The dealership had apparently “got rid” of the two people I was working with initially and was not informed. J vehicle, I’m assuming from the porter. The dealership had apparently “got rid” of the two people I was working with initially and was not informed. Just seemed very discombobulated and unorganized. The staff was friendly, but just disappointed with the overall. Especially finding someone had ate in my new car. I also was sent on my way with not knowing how to work the vehicle. I had to YouTube how to work the wipers properly and even open the gas tank. More
Service rep was very responsive and helpful but it took too long to Schedule an appointment and No loaner available. I also am supposed to have concierge service (pick up vehicle) but that wasn’t available too long to Schedule an appointment and No loaner available. I also am supposed to have concierge service (pick up vehicle) but that wasn’t available either. More