Glassman Automotive Group

Scheduling an appointment was easy and didn't have to wait long to bring it in. Service was prompt. wait long to bring it in. Service was prompt. More

Good service, follow up and attention to customer needs. The sales team did a good job finding the exact vehicle we were looking for. The sales team did a good job finding the exact vehicle we were looking for. More

Got me in a car I pull have never thought I’d be approved for for More

Excellent customer service. Garrett Wolf was helpful and informed. He made the experience very positive. Garrett Wolf was helpful and informed. He made the experience very positive. More

The service experience was very friendly and personable. My sales person was very knowledgeable about the product. My sales person was very knowledgeable about the product. More

Glassman Kia is a solid place to learn about Kia Cars. It's clean and has a nice environment. Not the best customer care but it was ok. For customer care, it would be nice to be offered a coffee or cold b It's clean and has a nice environment. Not the best customer care but it was ok. For customer care, it would be nice to be offered a coffee or cold beverage(water) or something like the service department offers but the sales dept needs a female touch. It's very masculine and not people friendly. In my opinion. I liked and appreciated my salesman "Joshua" and he kept things moving and never pushed or tried to hard sell or upsell me on anything. I didn't like that they didn't have my extra car key and my car wasn't washed thoroughly. It looked like it had just been hosed down. I understand it had gotten dark outside but when I saw it in the morning, I could tell it was still very dirty. Overall the experience was comfortable and I got the car I wanted. More

2024 bought slightly used 2023 Outback LX. Thought to trade/upgrade. Sales did great job w/ requests made. But, decided to keep and pay off my first choice. Professional, respectful, would buy Thought to trade/upgrade. Sales did great job w/ requests made. But, decided to keep and pay off my first choice. Professional, respectful, would buy from Glassman again. M2Foley out. More

Excellent customer service and support from Crystal even with all my many questions and requests. with all my many questions and requests. More

Every employee I met during the purchase process was outgoing, pleasant, and helpful. Additionally, and most importantly, I felt the salesperson I worked with was honest and wanted me to receive the ri outgoing, pleasant, and helpful. Additionally, and most importantly, I felt the salesperson I worked with was honest and wanted me to receive the right car for me at the best price he could give me. The following is a point I want to mention (which has nothing to do with treatment by any employee) but is something to think about. The very last step in the process is the very lengthy financial paperwork. The add-ons are discussed. There were add-ons I wanted, e.g., tire protection, but I really did not think about the cost in the whirlwind of choosing a car. During the final stage of the purchase, when it was discussed, I was very surprised at how expensive it had become since I leased my last car. It was my fault not to have asked in advance. It increased the monthly payment considerably and caught me off guard. It is something that should be discussed earlier in the process so the customer has complete knowledge of the final cost of their purchase. More