Glassman Automotive Group

Happy As usual I was greeted with a smile and the service rep is always eager to render quality service. Questions are answered with completeness. I was ful As usual I was greeted with a smile and the service rep is always eager to render quality service. Questions are answered with completeness. I was fully satisfied with the service that I received. More

No nonsense sales Great experience overall -- Tom was very helpful, technical, and made the purchasing experience good. Came over from Dunning where the tactics we Great experience overall -- Tom was very helpful, technical, and made the purchasing experience good. Came over from Dunning where the tactics were typical used car sales -- even for new car inquiries. Needless to say, it was worth the trip. Glassman has a no nonsense approach and makes the car buying experience great. More

peeling steering wheel Steering wheel started peeling a few days ago. Took it in and they Ordered me a new steering wheel under warranty. Awesome service.thanks Stephanie. Steering wheel started peeling a few days ago. Took it in and they Ordered me a new steering wheel under warranty. Awesome service.thanks Stephanie. More

A wonderful surprise thanks to Sarah! My rear view mirror came off in my hands when adjusting. I called the dealership, took my car in the next day to have the problem checked out to see My rear view mirror came off in my hands when adjusting. I called the dealership, took my car in the next day to have the problem checked out to see what the cost might be to fix it. MUCH to my surprise, Sarah came to me in the customer waiting lounge, which by the way is very comfortable, and told me that it was an easy fix, my car was ready and lo and behold I did not owe anything. What a pleasant surprise. How wonderful was that? Very wonderful indeed! Thanks so much to Kia and to Sarah. More

thorough Really took the time to address the needs of the vehicle and answer any questions concerning the vehicle. I was able to get in and out without having Really took the time to address the needs of the vehicle and answer any questions concerning the vehicle. I was able to get in and out without having to wait an extremely long time! More

Very Friendly and Professional Walked in and had a great experience from beginning to end. Salesman Mike was professional and knew his product. Was in and out within three hours. Walked in and had a great experience from beginning to end. Salesman Mike was professional and knew his product. Was in and out within three hours. More

Very unfriendly Sales Manager I wanted to buy a car. The salesman was very nice and trying to help me with my questions and he had to consult his manager for the price, etc. The sa I wanted to buy a car. The salesman was very nice and trying to help me with my questions and he had to consult his manager for the price, etc. The sales manager was very rude and unfriendly. He almost kicked me out of the place because I was asking for a reasonable reduction of $1,500 from the total. There should be more friendly ways to communicate with the customer I guess. I am disappointed. More

Always Friendly and Thorough I recently brought my Kia Soul in for service and, as always, was impressed by the professional, friendly service I received. Staff members seem genui I recently brought my Kia Soul in for service and, as always, was impressed by the professional, friendly service I received. Staff members seem genuinely happy to help and explained the services. They also explained a recommended service, and didn't pressure me when I opted not to purchase it. The waiting room is always pleasant and well-kept, and my service was completed promptly, including a car wash. Stephanie and crew have earned my recommendation. More

Very Poor Customer Sales Experience I need to say a very nice dealership building and the initial experience was very good, until I enter the door. I went to buy a Hyundai Tuscon and I need to say a very nice dealership building and the initial experience was very good, until I enter the door. I went to buy a Hyundai Tuscon and unfortunately the salesman did not know where car was, I almost could not get any good product information about the car and no good answer why I shall buy the car. The worse point was that I felt, it was almost true what they tell about "Used Car" people and their tricks. It was a used car and do not expect that all is like new - but for the salesguy the car was perfect and the scratches/dents was not there etc. I was told the car did not had any accident. But, at the end there was a good accident in the report. Then, they told me this was not actually an accident etc. I lost my trust and the sales guy was arrogant as well. Although, I was impressed with the Hyundai 100.000 Warranty, after this experience, I bought a car from another dealership and another brand which was a very good experience! On the other-side, I see their are good reviews as well in this site - I feel that the dealership wrote most of the good comments! Because, a friend of me went to this dealership as well and had a similar experience. More

Service interview I am impressed with the warm greeting I get, the respect that is given to me. and the work is always correct, So thank you. I am impressed with the warm greeting I get, the respect that is given to me. and the work is always correct, So thank you. More