Glassman Automotive Group

A Pleasant Change I don't recall ever going to a dealership for service that had such friendly, courteous and helpful service reps, and I've been driving MANY years. T I don't recall ever going to a dealership for service that had such friendly, courteous and helpful service reps, and I've been driving MANY years. They check in on you, while you're waiting to make sure you're comfortable and personalize the visit. I am constantly complimenting the service to my friends. Keep up the Good work! More

Always Top Notch! Stephanie is always amazing, making sure that everything my cars need is just taken care of super fast. I know that she will be up on any recall infor Stephanie is always amazing, making sure that everything my cars need is just taken care of super fast. I know that she will be up on any recall information, as well as the maintainence schedule. Love her! More

Excellent Customer Experience Extremely professional, courteous the service staff is a pleasure to deal with. They make sure they not only understand your needs but also explain re Extremely professional, courteous the service staff is a pleasure to deal with. They make sure they not only understand your needs but also explain recommended services without pressurizing to get it done. Sarah and Stephanie are simply amazing – thanks ladies for doing a wonderful job. More

Happy As usual I was greeted with a smile and the service rep is always eager to render quality service. Questions are answered with completeness. I was ful As usual I was greeted with a smile and the service rep is always eager to render quality service. Questions are answered with completeness. I was fully satisfied with the service that I received. More

No nonsense sales Great experience overall -- Tom was very helpful, technical, and made the purchasing experience good. Came over from Dunning where the tactics we Great experience overall -- Tom was very helpful, technical, and made the purchasing experience good. Came over from Dunning where the tactics were typical used car sales -- even for new car inquiries. Needless to say, it was worth the trip. Glassman has a no nonsense approach and makes the car buying experience great. More

peeling steering wheel Steering wheel started peeling a few days ago. Took it in and they Ordered me a new steering wheel under warranty. Awesome service.thanks Stephanie. Steering wheel started peeling a few days ago. Took it in and they Ordered me a new steering wheel under warranty. Awesome service.thanks Stephanie. More

A wonderful surprise thanks to Sarah! My rear view mirror came off in my hands when adjusting. I called the dealership, took my car in the next day to have the problem checked out to see My rear view mirror came off in my hands when adjusting. I called the dealership, took my car in the next day to have the problem checked out to see what the cost might be to fix it. MUCH to my surprise, Sarah came to me in the customer waiting lounge, which by the way is very comfortable, and told me that it was an easy fix, my car was ready and lo and behold I did not owe anything. What a pleasant surprise. How wonderful was that? Very wonderful indeed! Thanks so much to Kia and to Sarah. More

thorough Really took the time to address the needs of the vehicle and answer any questions concerning the vehicle. I was able to get in and out without having Really took the time to address the needs of the vehicle and answer any questions concerning the vehicle. I was able to get in and out without having to wait an extremely long time! More

Very Friendly and Professional Walked in and had a great experience from beginning to end. Salesman Mike was professional and knew his product. Was in and out within three hours. Walked in and had a great experience from beginning to end. Salesman Mike was professional and knew his product. Was in and out within three hours. More

Very unfriendly Sales Manager I wanted to buy a car. The salesman was very nice and trying to help me with my questions and he had to consult his manager for the price, etc. The sa I wanted to buy a car. The salesman was very nice and trying to help me with my questions and he had to consult his manager for the price, etc. The sales manager was very rude and unfriendly. He almost kicked me out of the place because I was asking for a reasonable reduction of $1,500 from the total. There should be more friendly ways to communicate with the customer I guess. I am disappointed. More