Glassman Automotive Group

Great service The salesman was polite and his mentor was very knowledgeable about the car. They both helped to make it a very pleasant experience and professional. The salesman was polite and his mentor was very knowledgeable about the car. They both helped to make it a very pleasant experience and professional. Would recommend to anyone looking to buy a Subaru. More

6000 mile service Was able to schedule service only one day out and had to change it that morning do to work conflicts that came up that morning. I was able to get serv Was able to schedule service only one day out and had to change it that morning do to work conflicts that came up that morning. I was able to get serviced and back on the road in less than an hour. More

Leasing Experience Bill Marx gave me excellent advice on the best vehicle for my needs. He took the time to help me find and lease the make and model of Subaru that I wa Bill Marx gave me excellent advice on the best vehicle for my needs. He took the time to help me find and lease the make and model of Subaru that I wanted that day. Jason Salem handled my financing needs and was able to get me the best financing possible. I wanted to keep my payment within a certain range and he was able to do that. Both Bill and Jason were helpful, friendly, knowledgable and professional throughout the experience. More

Excellent service for a recall and milage check I live in the Upper Peninsula and drove 300 miles one way to Glassman Auto Group and would/will do it again. Stephanie should put on seminars on how I live in the Upper Peninsula and drove 300 miles one way to Glassman Auto Group and would/will do it again. Stephanie should put on seminars on how good customer service should be delivered. She is a Pro!!! More

Urgent Professionalism I knew what I wanted and Tom Kalmeta took care of me over the phone in one afternoon! I felt like I was his only customer. Perfect! I knew what I wanted and Tom Kalmeta took care of me over the phone in one afternoon! I felt like I was his only customer. Perfect! More

Campaign recall The Glassman group did a great job servicing my vehicle as part of the engine recall that affected 2011 - 2012 Hyundai Sonata's. They listened to me The Glassman group did a great job servicing my vehicle as part of the engine recall that affected 2011 - 2012 Hyundai Sonata's. They listened to me as a customer (i.e. i do my own car maintenance) and made a point of demonstrating that during the various discussions we had. I generally felt that they were receptive to my questions and did their best to provide meaningful answers. They also mentioned that because I do my own oil changes, that my vehicle takes an additional quart of oil, which is great to know. I would have figured it out anyway, but it is nice to have a heads up. More

Thorough and knowledgeable The service representative, Sarah, was knowledgeable, thorough and friendly and helpful. I was given lots of details and the opportunity to ask a lot The service representative, Sarah, was knowledgeable, thorough and friendly and helpful. I was given lots of details and the opportunity to ask a lot of questions. It was clear that she and the service technicians wanted to take good care of me and my vehicle! More

Excellent experience We were treated just like we are treated at the luxury dealerships for our other cars. I was very impressed with the service and friendliness of the We were treated just like we are treated at the luxury dealerships for our other cars. I was very impressed with the service and friendliness of the people in the service department More

Friendly and knowledgeable salesman Took time to explain the technical workings of the car; good listener and never interrupted my questions; respectable and knowledgeable salesman; I wi Took time to explain the technical workings of the car; good listener and never interrupted my questions; respectable and knowledgeable salesman; I will refer My friends to contact Dom for their car purchases. More

Oil and Tires/estimate Service was done in timely fashion, service people very accommodating, Clean waiting are. Estimate for repairs too high, oil change roatYing tires rea Service was done in timely fashion, service people very accommodating, Clean waiting are. Estimate for repairs too high, oil change roatYing tires reasonable Too much paper work!! More