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Glassman Automotive Group

Southfield, MI

4.8
1,999 Reviews

28000 Telegraph Rd.

Southfield, MI

48034

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Showing 1,999 reviews

August 14, 2014

A dealer who realy care Customer service is excellent at Glassman, They are prompt, friendly, remind me about my coupons, give me a car wash every time they service my Subar More

by ophelia.black.96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Moilanen
August 14, 2014

A Pleasant Change I don't recall ever going to a dealership for service that had such friendly, courteous and helpful service reps, and I've been driving MANY years. T More

by jocarol48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
August 14, 2014

Always Top Notch! Stephanie is always amazing, making sure that everything my cars need is just taken care of super fast. I know that she will be up on any recall infor More

by lindagdetroit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Mike
August 13, 2014

Excellent Customer Experience Extremely professional, courteous the service staff is a pleasure to deal with. They make sure they not only understand your needs but also explain re More

by Nikk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
August 13, 2014

Happy As usual I was greeted with a smile and the service rep is always eager to render quality service. Questions are answered with completeness. I was ful More

by Mil12Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
August 09, 2014

No nonsense sales Great experience overall -- Tom was very helpful, technical, and made the purchasing experience good. Came over from Dunning where the tactics we More

by schultzdavedealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kalmeta
August 05, 2014

peeling steering wheel Steering wheel started peeling a few days ago. Took it in and they Ordered me a new steering wheel under warranty. Awesome service.thanks Stephanie. More

by shawn101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stephanie
August 04, 2014

A wonderful surprise thanks to Sarah! My rear view mirror came off in my hands when adjusting. I called the dealership, took my car in the next day to have the problem checked out to see More

by maszemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
August 02, 2014

thorough Really took the time to address the needs of the vehicle and answer any questions concerning the vehicle. I was able to get in and out without having More

by newzstar82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
August 02, 2014

Very Friendly and Professional Walked in and had a great experience from beginning to end. Salesman Mike was professional and knew his product. Was in and out within three hours. More

by alugo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anderson
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