Glassman Automotive Group

Oil Change Had a favorable experience per usual with the service personnel at Kia in Southfield. I would appreciate coupons for future work done and would love Had a favorable experience per usual with the service personnel at Kia in Southfield. I would appreciate coupons for future work done and would love it if they came to my email address. Overall it is an excellent service location, must be managed very well. More

not satisfy at all I had two trips for oe issue to glassman and they had not fixed my car yet. They recognize the issue and asked me to let them to work on my car for a I had two trips for oe issue to glassman and they had not fixed my car yet. They recognize the issue and asked me to let them to work on my car for a day and I rented another car for that they and they didnot fixed it. They needed to order another part. This issue is related to safety because of the condition and the heater cannot melt the ice on the front glasses. I also jad a issue with tire pressure and after three trips to glassman they still didnot find the issue. More

Excellent Service I came in on Friday morning to get my vehicle's oil change. I did not have an appointment. Stephanie was very professional in scheduling the work an I came in on Friday morning to get my vehicle's oil change. I did not have an appointment. Stephanie was very professional in scheduling the work and keeping me informed as to when the vehicle was ready. The outside of the car was washed before it was turned back to me. The work was done in a complete manner and on time, and at the quoted price. In addition, when I noticed that one wheel's air valve cap was missing, one service department employee quickly retrieved and installed the cap. This quiet efficiency by Stephanie and other dealership staff is what I have experienced EVERY TIME I come to Glassman Hyundai. George Moore More

service I have worked with Sara in service and she is very helpful and professional. She keeps me posted as to the timing .and I feel that she is honest I have worked with Sara in service and she is very helpful and professional. She keeps me posted as to the timing .and I feel that she is honest More

Oil change First time getting service done on my subaru and it was quicker then I am used to with Chevrolet dealership and customer service was friendly. I will First time getting service done on my subaru and it was quicker then I am used to with Chevrolet dealership and customer service was friendly. I will definitely be back again! More

Little touches What I like best about coming to Glassman is that every employee is concerned about my comfort and satisfaction. When I entered, there was a bit of a What I like best about coming to Glassman is that every employee is concerned about my comfort and satisfaction. When I entered, there was a bit of a line, and someone acknowledged me and told me someone would be with me in just a few minutes. As I waited for my service, two people asked me if I knew I could take my laptop to an area with tables, where I might be more comfortable. I'm always satisfied with the service, but it's the people who set Glassman apart from the crowd. More

Great Customer Service I took in my car for its first oil change and I'm definitely impressed with the service I received. Sarah immediately welcomed me, made me feel comfo I took in my car for its first oil change and I'm definitely impressed with the service I received. Sarah immediately welcomed me, made me feel comfortable and answered all of my questions and concerns. She's very personable and I really enjoy her sense of humor! The wait time was extremely fast, compared to my visits to Belle Tire, and they topped it off with a car wash. With the wait time and Sarah's awesome customer service, I will definitely be a repeat customer. More

Tire Rim Stephanie was really helpful, friendly, and honest, especially during the holidays which can be extremely stressful. She made asking questions easy, w Stephanie was really helpful, friendly, and honest, especially during the holidays which can be extremely stressful. She made asking questions easy, wait time was extremely fast. Thumbs up. More

My service experience Excellent service and wait period reasonable. Staff very hospitable. The open wifi allowed me to use my phone and keep busy until my car was serviced. Excellent service and wait period reasonable. Staff very hospitable. The open wifi allowed me to use my phone and keep busy until my car was serviced. Would visit again. Wish they had the free carwash after service was completed. More

Feels like family. Every time I bring my car in I am treated like I am a part of the family. The staff is always honest and friendly. I actually moved farther away but s Every time I bring my car in I am treated like I am a part of the family. The staff is always honest and friendly. I actually moved farther away but still prefer to drive the extra miles to come to this location. More