
Glassman Automotive Group
Southfield, MI
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Personal service Sarah went out of her way to make sure I knew what was happening with my car every step of the way. I was particularly grateful that I was able to get Sarah went out of her way to make sure I knew what was happening with my car every step of the way. I was particularly grateful that I was able to get in without an appointment and had my car back before the end of the day. Also, I had asked for an expensive repair that proved unnecessary; kudos to Sarah and the crew for letting me know that I would not need to make the expenditure...rather than just going ahead with it and saying, "But that's what the customer wanted." An excellent customer service experience. More
Service Good experience everytime... Came in for oils change and rotateing tires. No long waiting preoid. Very good custmer service.. Never had a problem with Good experience everytime... Came in for oils change and rotateing tires. No long waiting preoid. Very good custmer service.. Never had a problem with anything.. More
Saved my van I have been coming here for 8 years for my Subaru Forester. No issues. Last week, I was driving to work in my Toyota Sienna (125k miles and was just s I have been coming here for 8 years for my Subaru Forester. No issues. Last week, I was driving to work in my Toyota Sienna (125k miles and was just serviced 2 months before) and noticed the smell of oil. This got worse so i felt I had an oil leak. the nearest Toyota dealer was about 10 miles away and I was about 2 miles from Glassman. I drove straight to Glassman. About 1/2 mile from the dealer, the engine started making a clicking noise. Just at the entrance to the dealership, the engine oil light went on for one second then went off. Even though, they are not a Toyota dealer, they took my car in. The engine oil tubing to the engine had worn out and was leaking badly. They ordered the part from Toyota and fixed it in 3 working days. The engine is working fine. They saved my car. If I had refused to see me and made me drive to the Toyota service, the engine probably would have seized and died on me, and I'd be looking for another car at this time. More
Service Department I've had several cars over the years and I must say that Glassman is A1. I love my KIA Soul and when I take the Soul for service I receive luxury ser I've had several cars over the years and I must say that Glassman is A1. I love my KIA Soul and when I take the Soul for service I receive luxury service all the time. The service people are friendly and they always greet you with a smile. More
Friendly and Professional service Everyone was very friendly and professional. I also used the shuttle, which was very efficient and convenient. My service advisory Brad was a great h Everyone was very friendly and professional. I also used the shuttle, which was very efficient and convenient. My service advisory Brad was a great help! Also, as an automotive consultant and a female they never tried to take advantage of what they may of thought as naivety. More
Service department visit Steph in service is the best Thankyou for always being able to solve my car problems the best part of Glassman is the service department Steph in service is the best Thankyou for always being able to solve my car problems the best part of Glassman is the service department More
Pleasant I met Mr. Glassman. He made me feel comfortable. Brad was handsome and nice. Listened to me and gave me the service that I requested. I met Mr. Glassman. He made me feel comfortable. Brad was handsome and nice. Listened to me and gave me the service that I requested. More
Thank You I appreciate your service and please keep up the good work. For the past 13 years I have received quality customer service from the Glassman team. Con I appreciate your service and please keep up the good work. For the past 13 years I have received quality customer service from the Glassman team. Continue to place your cudtomers first and go the extra mile for them. Thank you. More
Easy and Quick I scheduled an appointment the same day that I called. Had multiple things to fix and had them fixed within a couple hours of the initial call. I scheduled an appointment the same day that I called. Had multiple things to fix and had them fixed within a couple hours of the initial call. More
has made me a loyal customer Very efficient in service & time. Stephanie is always friendly and professional. I now drive past several dealerships to get to Glassman Hyundai. Have Very efficient in service & time. Stephanie is always friendly and professional. I now drive past several dealerships to get to Glassman Hyundai. Have always experienced excellent service. More