Glassman Automotive Group
Southfield, MI
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To whom it may concern, I have to complain about To whom it may concern, I have to complain about Glassman's manager-MIKE, very unprofessional, unpolite,frustrated when asked questions; during the To whom it may concern, I have to complain about Glassman's manager-MIKE, very unprofessional, unpolite,frustrated when asked questions; during the whole conversation his voice was raised (yelling!)to the point that his blood pressure was raised too!...Most likely I have disrupted his dinner, since he was still chewing when he introduced himself. Also his employee Brandon- polite, but and unexperienced, he did not have one answer to any of the questions, he had to leave his desk to ask his manager Mike, after each question... Very unpleasant experience at Glassman, most definetly I will not recommend this dealer my family, friends, co workers, etc. Waste of time! More
I'm just warning potential customers NOT to make a deposit on a vehicle with Glassman Hyundai. I made a deposit on a new vehicle and now it's 15 days and counting and I still have not received it bac deposit on a vehicle with Glassman Hyundai. I made a deposit on a new vehicle and now it's 15 days and counting and I still have not received it back. They take the deposit out that day and take all the time in the world to place it back into your account (that is if they do actually place it back into your account!??) When you make a deposit on a new vehicle, the Salesperson states that it will be refunded to you in 10 business days. What a Joke!! I have called this dealership twice and emailed them as well. The salesperson whom I was dealing with all of a sudden forgot who I was and then said he would look into my deposit and give me a call back. Did I receive a call back? Nope, Not even a peep! I'm just glad thta I didn't actually purchase a vehicle from them, who knows what would have happened the! Thanks a lot Glassman! I'll be sure to tell all of my friends and family of your business ethics! More