Glassman Automotive Group
Southfield, MI
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Satisfied Customer I let them know the specifics of my requirements to lease. They called me when they could be met (with factory incentives) and made the lease happen I let them know the specifics of my requirements to lease. They called me when they could be met (with factory incentives) and made the lease happen very quickly. More
Terrible new car experience We purchased a lease car in February of this year, or so we thought. We specifically asked for a loaded car direct from the factory. When we arrived i We purchased a lease car in February of this year, or so we thought. We specifically asked for a loaded car direct from the factory. When we arrived in April we called and their was no record of this purchase. After waiting a long period the owner called us and said they had found it. We went to turn in our lease car and pick up the new one and we found it did not have all the equipment promised and it did not come from the factory but a dealer in Ohio. We ended up paying an additional amount to add the equipment we wanted. We were treated unfairly and with disdain. This was our third purchase from this dealership and our last. They fired the good folks and now have inept ones. More
2017 Tucson Our sales representative, Jon Paul Johnson made the heretofore car buying wrestling match a pleasant and satisfying experience. He was professional, Our sales representative, Jon Paul Johnson made the heretofore car buying wrestling match a pleasant and satisfying experience. He was professional, knowledgeable, informative, respectful, up front and easy to deal with. He also called after the sale to make sure that everything was fine. The other folks we met at Glassman were also professional. More
Fair and Quick Bought a new Hyundai without the usual pain or hassle.... Was treated well, as if my time was important. Got the financing and paperwork all done qui Bought a new Hyundai without the usual pain or hassle.... Was treated well, as if my time was important. Got the financing and paperwork all done quickly and properly. A very pleasant buying experience. More
Satisfaction I highly recommend glassman automotive group to anyone looking to purchase a vehicle. I want to give a special thanks to Jon Paul! He made my first ex I highly recommend glassman automotive group to anyone looking to purchase a vehicle. I want to give a special thanks to Jon Paul! He made my first experience shopping for a new car wonderful. He answered all my question and was very patient. He's just awesome overall. More
Survey Was very happy with the whole experience. Intended to visit Honda and Chevrolet dealerships during the week. Jeffrey Stewart was the first and only s Was very happy with the whole experience. Intended to visit Honda and Chevrolet dealerships during the week. Jeffrey Stewart was the first and only salesman I saw. More
Christopher Thullen It was a much better experience than I have had at any dealership prior to my purchase of my current car. The Sales Representative, Jon Paul Johnson, It was a much better experience than I have had at any dealership prior to my purchase of my current car. The Sales Representative, Jon Paul Johnson, was very helpful. He has called to make sure I was satisfied with my purchase. More
Great Experience From the time we walked in, the team was great to work with. Jeff made the experience very easy. He took our needs into consideration and got us into From the time we walked in, the team was great to work with. Jeff made the experience very easy. He took our needs into consideration and got us into a great vehicle. More
Manipulative and Dishonest I went to Glassman Kia to purchase my new kia soul after much shopping and investigation. I chose to go here because they worked with True Car throug I went to Glassman Kia to purchase my new kia soul after much shopping and investigation. I chose to go here because they worked with True Car through Sams Club and I wouldn’t have to haggle for a price. I already knew prices of the cars, incentives and had been preapproved by my credit union for a great rate. When I met with Mike Anderson, the sales person, we negotiated a good price and they agreed that they would match the interest rate of my credit union. After waiting for 3 hours in the dealership, I signed initial papers. I was then called into the finance office to sign my final paperwork. The interest rate on this paperwork was 2 points higher than what I agreed to and the finance manager stated that with my credit I did not fall into the agreed interest rate category. I already knew my credit and it was very good. After three hours in the dealer, this had not been disclosed to my by the salesperson or sales manager. Each of the people I spoke to stated that they did not realize this was not disclosed. They all took advantage of a senior citizen. Everyone I dealt with was extremely dishonest and manipulative to just close the sale. I do not recommend going to this dealer. More
Excellent experience! the Sales representative was very helpful and has a lot of knowledge on Hyundai's products. Will definitely consider buying another vehicle in this d the Sales representative was very helpful and has a lot of knowledge on Hyundai's products. Will definitely consider buying another vehicle in this dealership in the future. More












