
Glassman Automotive Group
Southfield, MI
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Great Customer Service The team at Glassman Auto Group always are customer focused on making sure you know what's going on and seeing that you're comfortable whenever you vi The team at Glassman Auto Group always are customer focused on making sure you know what's going on and seeing that you're comfortable whenever you visit the dealership for any reason. The service manager even came out and greeted me while I was at the service desk. More
awesome They were really nice and my car was serviced in no time flat! The lady who helped me was really funny and she made sure I understood everything. They were really nice and my car was serviced in no time flat! The lady who helped me was really funny and she made sure I understood everything. More
Returning Customer This was my fourth visit but unlike my first red carpet visit treatment has lessened. No car wash, no offer of a loaner vehicle after it is determin This was my fourth visit but unlike my first red carpet visit treatment has lessened. No car wash, no offer of a loaner vehicle after it is determined that more time is required to evaluate a vehicle. I would think something is in place or consideration when more than a one-day service visit? More
knowledge very helpful and knew what I wanted done,Worked with me about getting further work done to my car.Kept me informed about the process very helpful and knew what I wanted done,Worked with me about getting further work done to my car.Kept me informed about the process More
just a very professional experience I liked the appointment idea and that it was kept. Everyone was very helpful and very knowledgeable. The young lady I spoke with initially was very he I liked the appointment idea and that it was kept. Everyone was very helpful and very knowledgeable. The young lady I spoke with initially was very helpful and courteous. More
Friendly and efficient I had recall work done, Staff was friendly, explained what was going to be done and how long it would take. G\They did a great job I had recall work done, Staff was friendly, explained what was going to be done and how long it would take. G\They did a great job More
Oil change It took and 1/ 2 hours for oil change. Far longer than expected. No one explained me what the waiting time is or why it is taking so long. It took and 1/ 2 hours for oil change. Far longer than expected. No one explained me what the waiting time is or why it is taking so long. More
In & Out Service was very prompt and thorough. I was in and out in no time. This was my first visit to this dealer. I was very impressed. Service was very prompt and thorough. I was in and out in no time. This was my first visit to this dealer. I was very impressed. More
Super friendly and easy to work with I just went in for an oil change. They gave me a ride to work and then picked me up whenever i was ready. Nice and easy, no waiting. Great service fri I just went in for an oil change. They gave me a ride to work and then picked me up whenever i was ready. Nice and easy, no waiting. Great service friendly, responsive and very helpful! More
10 Years and Still Going Strong I've been coming here for service on my vehicle ever since I drove my 2004 Hyundai Sonata off the lot 10 years ago. Excellent Service! Highly Recommen I've been coming here for service on my vehicle ever since I drove my 2004 Hyundai Sonata off the lot 10 years ago. Excellent Service! Highly Recommend. Stephanie is the BEST!! More