Glassman Automotive Group

I contacted Glassman Subaru via website , it was quick and easy to do . Within a hour or so I received a phone call from Glassman Subaru and made a appointment to test drive a Subaru Outback the very next and easy to do . Within a hour or so I received a phone call from Glassman Subaru and made a appointment to test drive a Subaru Outback the very next Saturday . During my visit on Saturday March 1st I test drove the Outback . I explained to Michael Beach that I was going to purchase a car in the next month or so and needed to test drive some other brands before I made up my mind . 2 points that are very important to me as a customer : 1)Michael was very understanding and did not try to pressure me at all , which I really appreciated. 2)When I decided to buy the Outback Michael had everything lined up so that I spent less than one hour the day I purchased/picked up the car . These 2 points made my Subaru purchase a very good experience . More

My family and I have been customers of the Glassman Automotive Group for well over 30 years and each great experience has kept us coming back. Today 's experience was just as wonderful! I did not exp Automotive Group for well over 30 years and each great experience has kept us coming back. Today 's experience was just as wonderful! I did not expect to purchase a vehicle today, but my salesman, Tom Kalmeta, truly went out of his way to make this happen for me, and I am so very grateful. Also, their service department deserves kudos for the fine customer service and workmanship they provide . Sincerely Ronnie Korelitz More

I purchased my Hyundai from another dealer which was extremely far from my home. My SUV needed service and Glassman was closer so that's where it went. I had some issues that were solved by very profess extremely far from my home. My SUV needed service and Glassman was closer so that's where it went. I had some issues that were solved by very professional and courteous service people. Sandy and Stephanie were so professional and courteous even when I was very discouraged by my service at the other dealership. Because of the care and respect I received from the Glassman staff, I will be doing all of my repairs and business with Glassman. I have also recommended that my daughter who is a Hyundai owner, that she use Glassman for all of her service needs. There was also a service person named Jason who was the highlight of my day. When I arrived first thing in the morning I expected things to be a little sluggish. Jason was very enlightening and refreshing at the start of the day. I trusted leaving my car in his hands. They keep you posted on how things are coming along with your vehicle. They just have overall great customer service! More

Stephanie is absolutely great! I had a Kia prior to my Subaru and have always had wonderful customer service from her. She is the reason I stay with Glassman service. Subaru and have always had wonderful customer service from her. She is the reason I stay with Glassman service. More

Michael Koontz was my salesperson and I am so glad. His dedication to my complete satisfaction deserves much kudos. I came in with a list of things I wanted concerning my new vehicle and an exceptional am dedication to my complete satisfaction deserves much kudos. I came in with a list of things I wanted concerning my new vehicle and an exceptional amount of questions. Michael was extremely patient and understanding of my needs. Not one time did he make me feel uncomfortable or rushed; whatever time I needed that’s the time he spent with me. I was in the showroom 4 times before purchase of my new vehicle and each time Michael greeted me with enthusiasm and genuine professionalism. Needless to say, my new vehicle a 2014 Kia Sportage EX is an absolute joy to drive and a lot of my joy I grant to Michael because he made sure I was extremely knowledgeable about my vehicle before I left the lot. He worked very hard for me and I really appreciate his efforts. Including my new vehicle I have acquired 5 vehicles from Glassman and a large reason is due to the customer service and consideration from salespersons such as Michael Koontz. Glassman is hands down “awesome” and I have enjoyed every experience and will continue to do business with this outstanding dealership. More

Michael was professional, upfront, knowledgeable and trustworthy. I visited Michael first (but didn't get a quote on my Kia) where I learned all about the Subarus. With due diligence, I visited anothe trustworthy. I visited Michael first (but didn't get a quote on my Kia) where I learned all about the Subarus. With due diligence, I visited another Subaru dealer where I was low-balled on a trade in. After checking out both the Forester and Outback and getting pricing I considered just getting snow tires for my current car so I let Michael know this just wasn't the right time to purchase. He was polite and understanding. A week later, after doing the math on tires and with Michael's pointer that "I had only 7k miles before my current car could be resold as Certified", I was back in contact with Michael and I feel like we both came out ahead on the sale. Love my new Subaru. Would definitely recommend Glassman and Michael Beach. More

In The late summer if 2012 I bought my beautiful 2013 Subaru BRZ from new sales car Tom Kalmeta, he was very nice, easy to talk to, and I trusted him. Since my car was a special order he kept me updated Subaru BRZ from new sales car Tom Kalmeta, he was very nice, easy to talk to, and I trusted him. Since my car was a special order he kept me updated on it's arrival time which was about 6 weeks. I would recommend this gentleman to anyone using this dealership. I had to have a tire and rim service done in Mid December of 2013. I was extremely concerned due to my enthusiastic fondness for my car. This is were I met assistant service manager Stephanie Cilli. She understood my weakness of having to leave the BRZ. She assured me it would be carefully and properly left inside while waiting for new rim and tires. She was true to her word and I can't thank her enough. To any car enthusiasts, worry is part of the wait. This car is very special to me and I couldn't list all the reasons the BRZ is well worth looking at and investing in . I met the dealership owner Mr. George Glassman and told him personally of my experience with Tom and Stephanie. I can't thank these 2 people enough for making my driving experience even better. Tom for his patience and help getting me the BRZ and Stephanie being so mindful, and knowing anytime I have a problem I can feel rest assured my car will be in the best hands. This whole interaction has made me realize that I chose the correct dealership (Glassman Automotive Group) which makes my driving experience a complete joy. Laurel N. Cook /Southfield, Michigan More

Leasing my new Sorento with Glassman Automotive Group was the best experience I have ever had at a dealership. I definately will be returning for future cars. Michael Anderson was awesome. He explained ev the best experience I have ever had at a dealership. I definately will be returning for future cars. Michael Anderson was awesome. He explained every detail about the Sorento. I have never had any sales representive do this for me. Everyone was very friendly and made me and my husband feel very welcome. Fantastic dealership! More

This is my 2nd Kia. The experience at Glassman has been really amazing and I cannot recommend them enough. From sales to service, I always feel very well taken care of and communicated with clearly. Real really amazing and I cannot recommend them enough. From sales to service, I always feel very well taken care of and communicated with clearly. Really top notch dealership! More

My overall experience at Glassman Automotive is far above my expectations. The service department is great …the staff is friendly and helpful. Repairs or maintenance are correctly done and they take the ti my expectations. The service department is great …the staff is friendly and helpful. Repairs or maintenance are correctly done and they take the time to explain what was done. I have to mention above all that the service given to me by Stephanie, my service rep and Mike, the service manager was one of the main reasons why I brought another car from Glassman this year…they are the best hands down. Jeffery, my sales rep, was also great. He was very patient and took the time giving me buying options and showing me the vehicle, going over all of its features. The hardest part of the sale was saying goodbye to my old Santa Fe. If asked I would highly recommend Glassman Automotive to anyone seeking a new or used car. More