Glassman Automotive Group
Southfield, MI
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Fast, friendly and very satisfactory Service was quick and everything was done well. Multi-point Inspection and all the issues I wanted looked at were checked and fixed. Overall very sati Service was quick and everything was done well. Multi-point Inspection and all the issues I wanted looked at were checked and fixed. Overall very satisfied, as always! More
Always Satisfied! As an owner of a Hyundai Sonata, I am always satisfied with the service I receive at Glassman. Their staff is knowledgeable, friendly and consistent. As an owner of a Hyundai Sonata, I am always satisfied with the service I receive at Glassman. Their staff is knowledgeable, friendly and consistent. More
Front / Rear Break & Rotor Reline This was my second trip back to Glassman Automotive within two months. My experience was excellent again! It was easy and quicker than I expected. This was my second trip back to Glassman Automotive within two months. My experience was excellent again! It was easy and quicker than I expected. Sarah was super nice and politely answered all of my questions. She worked with me on pricing (the best she could) and called me to pick up my vehicle around the exact time she predicted they would be finished. Overall experience.....5 stars! Melissa Riehl More
checking breaks to see if a recall item needed replaced Service was quick, friendly and everything was explained in a very helpful and easy-to-understand way. Sarah had a great sense of humor which made the Service was quick, friendly and everything was explained in a very helpful and easy-to-understand way. Sarah had a great sense of humor which made the trip enjoyable and comfortable. More
VERY SATISFY I have been very satisfy since day one, when I made the decision to buy me a Kia Sorrento , the whole experience was very pleasing, i cant wait until I have been very satisfy since day one, when I made the decision to buy me a Kia Sorrento , the whole experience was very pleasing, i cant wait until my birthday next year so i can trade my car in and get me a brand new one. Thanks from a very satisfied customer More
Great Experience The one thing that impresses me about the service department at Glassman is positive customer interaction. The mechanics actually come out to greet yo The one thing that impresses me about the service department at Glassman is positive customer interaction. The mechanics actually come out to greet you and discuss the car issues at hand. My tires were balanced perfectly. More
Recall service visit Stephanie was wonderful and took care of my recalls on my car and had me out of there 20 minutes before what I was quoted. Stephanie was wonderful and took care of my recalls on my car and had me out of there 20 minutes before what I was quoted. More
Ms. Jones Exceptional customer service! I brought my car in for a minor tire repair and service fast, employees were friendly and the price was fair. VERY Satis Exceptional customer service! I brought my car in for a minor tire repair and service fast, employees were friendly and the price was fair. VERY Satisfied! More
fast, efficient, and always friendly This visit was unexpected... tire losing pressure, and I just called them and ran on over. Sure enough, there was a screw in my tire. They had me take This visit was unexpected... tire losing pressure, and I just called them and ran on over. Sure enough, there was a screw in my tire. They had me taken care of and out of there very quickly, AND washed my car to boot! More
Excellent Customer Service Took the car in for a minor repair. The Customer Service Rep, Sara was EXCELLENT. The attentiveness and follow up was extraordinary. I was kept upda Took the car in for a minor repair. The Customer Service Rep, Sara was EXCELLENT. The attentiveness and follow up was extraordinary. I was kept updated several times throughout the day as my car was worked on. I was asked about a couple of items that needed attention and about 2 recalls that I wasn't even aware of (recently purchased used car). I am so pleased with the service. Thank you! More