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Glassman Automotive Group

Southfield, MI

4.8
1,879 Reviews

28000 Telegraph Rd.

Southfield, MI

48034

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Showing 1,879 reviews

March 02, 2013

I purchased a vehicle from Glassman Kia a great price. My dealer was quite knowledgeable and helpful. I had an issue, but the owner George Glassman, called me within 5 minutes of reading my issue. The o More

by eastlake93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daisy Mullen
April 05, 2012

Have had my Kia serviced at glassman since I purchased it. Nice people to deal wirh. I needed a ride to work and they dropped me off and picked me up when the car was ready. More

by Puppy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil
December 26, 2011

The service people were incredibly nice and explained everything to me. They even found that my front headlight was out even though I only came in for a recall and oil change More

by Jmge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver
December 19, 2011

I was having some issues with my vehicle which had over 60k miles on it, the mechanic told them what was wrong which the service advisors relayed to me as part of it still being under warranty! I was so ha More

by Fastcilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Mike and Oliver in service
November 22, 2011

Scheduled maintenence is very expensive. I was told that I would be informed of any specials current or upcoming when I scheduled my vehicle for maintenence. I was not. I paid $890.00 for 30k maintenence an More

by susan sears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oliver White
September 23, 2011

I had trouble getting them to explain why it takes a half hour to replace a rear wiper arm. $46.00 was labor the rest of the $102 was the cost of the wiper arm. Also, although I paid $113 to find out why my More

by giveitashot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Albert Einstein
January 07, 2009

Spoke with Chris on the phone in reference to the following recalls. He informed me that even though it's a recall issue there's still a $99 inspection fee. Sorry, I shouldn't have to spend $99 to More

by Keithec
Price
Recommend Dealer
No
Employees Worked With
Chris
September 30, 2008

To whom it may concern, I have to complain about To whom it may concern, I have to complain about Glassman's manager-MIKE, very unprofessional, unpolite,frustrated when asked questions; during the More

by abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike-manager and Brandon Spoutz
May 30, 2007

I'm just warning potential customers NOT to make a deposit on a vehicle with Glassman Hyundai. I made a deposit on a new vehicle and now it's 15 days and counting and I still have not received it bac More

by spotlight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn and General Manager
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