
Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 1,983 reviews
Welcoming and Caring Upon arriving for service there is always a warm and smiling individual to assist with your needs.The service rep that I death with, Stephanie, was ab Upon arriving for service there is always a warm and smiling individual to assist with your needs.The service rep that I death with, Stephanie, was able to tell me everything that my car needed. She was not aggressive in doing this, which makes you go on to get the work done. I also know that they will stand behind all of their service. More
Service was awesome This is a great dealership. The ladies in service were attentive and professional, direct, explained things well. They reviewed the service items nee This is a great dealership. The ladies in service were attentive and professional, direct, explained things well. They reviewed the service items needed on my veh. The service was great, The ladies in service are great. The turn around time was great as well More
Great exerience The price was great. The sales people wear their perfect balance of helpful informative without being in anyway pushy. They gave me the space and inf The price was great. The sales people wear their perfect balance of helpful informative without being in anyway pushy. They gave me the space and information that I needed to make a educated decision. More
37,500 mile service, brake check Brought my 2011 Subaru Outback in for maintenance after purchasing it used. Sarah was very courteous in getting the car checked in and getting me acqu Brought my 2011 Subaru Outback in for maintenance after purchasing it used. Sarah was very courteous in getting the car checked in and getting me acquainted with the shop. Stephanie took the time to address my concerns regarding what went wrong with the rear rotors. More
Very good Dealer ship near house convent and they do service promptly mostly in a day they match price too would recommend dealors hip and personnel there I nee Dealer ship near house convent and they do service promptly mostly in a day they match price too would recommend dealors hip and personnel there I need quick prompt service as well as promptness when I buy a car More
Financing a new vehical Was decent experience however car that I was specifically looking for was not available, was not told sales price outright listed price was with all a Was decent experience however car that I was specifically looking for was not available, was not told sales price outright listed price was with all applicable discounts such add student/military which I was neither. Wouldn't recommend. More
back bumper repair They were efficient, prompt, and polite. The had my car ready at the date and time originally stated. Stephanie was very helpful since I dropped off They were efficient, prompt, and polite. The had my car ready at the date and time originally stated. Stephanie was very helpful since I dropped off my car after hours to have my car safely stored and transported from the dealership to the collision shop the next day. More
Courteous and professional. No surprises and efficient service. Everything was completely explained and completed on time. I would recommend the service department most highly an No surprises and efficient service. Everything was completely explained and completed on time. I would recommend the service department most highly and without any reservation. More
Inefficient I called to get an estimate on a 2016 Outback (presently July 2015). The sales person, Jessica, told me that she can not give me a price because I di I called to get an estimate on a 2016 Outback (presently July 2015). The sales person, Jessica, told me that she can not give me a price because I did not provide her with a quote via COSTCO in which she could beat. All I asked her for was an "invoice quote considering I was going to go through the Costco Auto Program" so I could make an informative decision on which dealership I would order my new vehicle from. What she did not know was that I already had 2 other dealership quotes and both of those dealerships had no problem spitting out a quote, in a heartbeat. I was NOT impressed. If being candid is what the dealer claims than please do not play the # game with me. Just give me a quote and let me make the decision. To ask me how much I want to put down has NOTHING to do with the invoice quote, don't insult me, I know better. I also know that asking for a Costco quote in not your first rodeo, that could have been an easy quote. More
best car shopping experience ever Car was well presented in every way. After a thorough run through of how to utilize all of the car features, dealership left the door open for me to r Car was well presented in every way. After a thorough run through of how to utilize all of the car features, dealership left the door open for me to return any time with further questions. More