Glassman Automotive Group
Southfield, MI
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The employees were all great and very helpful and friendly. They worked hard to make me happy and seemed genuinely concerned with finding the right car for me at a price I could afford. friendly. They worked hard to make me happy and seemed genuinely concerned with finding the right car for me at a price I could afford. More
This is my second purchase from GLassman Hyundai, and I can say that every time I come here I receive quality service. I recently leased the Hyundai Santa Fe and from the moment I walked into the dealer it can say that every time I come here I receive quality service. I recently leased the Hyundai Santa Fe and from the moment I walked into the dealer it was a pleasant experience. I was greeted at the door and was taken around the lot to pick the vehicle that I wanted. Once inside they were able to stay within my price range. The financing didn't take hours, it was great because my kids did not get restless before we were out the door. I service my previous car there, and I plan on servicing my current vehicle there. The staff is fast and friendly from every area. I would definitely recommend Glassman to all my family and friends. More
This is my second Subaru, both of which I purchased in Tampa at Mastro Subaru. Got great service there and when I moved to Detroit area, I worried about getting good service in American Automobile town. N Tampa at Mastro Subaru. Got great service there and when I moved to Detroit area, I worried about getting good service in American Automobile town. No worries now. Glassman service is great and the people, especially Kim Rundel, do everything they can to help their customers. Service is quick and one thing I really appreciated was if I asked to have something checked and it didn't need service after all, they didn't do it anyway and charge me. Thanks Kim and Glassman! More
This is my third vehicle purchase from Glassman Auto. Each time I've found the sales staff to be very knowledgeable and helpful while at the same time I felt no pressure at all. These are attributes I d Each time I've found the sales staff to be very knowledgeable and helpful while at the same time I felt no pressure at all. These are attributes I definitely appreciate when I'm looking to buy a car or any other big ticket item for that matter. They also had plenty of stock to choose from and were very patient with us as we wanted to test drive a number of the different models before making a decision (once again, all the while applying no pressure on us to make a purchase). I would recommend Glassman to other buyers without hesitation and in fact will very likely be shopping there again when my current vehicle is ready for replacement (which may be a while since Subarus are so reliable)! More
Looking for new Subaru. We were told they were giving "great deals" on last years models. Made us wait and wait for "manager" to come up with a price. When they finally did,after almost an hour, it was "great deals" on last years models. Made us wait and wait for "manager" to come up with a price. When they finally did,after almost an hour, it was the vehicle sticker price! This was a last year's model vehicle folks. We walked out! We wasted some time but they lost a sale. There are a lot of other dealers so I don't understand their questionable practices. More
I purchased a vehicle from Glassman Kia a great price. My dealer was quite knowledgeable and helpful. I had an issue, but the owner George Glassman, called me within 5 minutes of reading my issue. The o My dealer was quite knowledgeable and helpful. I had an issue, but the owner George Glassman, called me within 5 minutes of reading my issue. The owner really took my situation to heart and called me personally to resolve the issue. I was happy to purchase the automobile. Mr. Glassman even called me again to follow-up to assurance everything went well. They really take customer service seriously and I appreciate that. I will definitely purchase a car from them again. More
Have had my Kia serviced at glassman since I purchased it. Nice people to deal wirh. I needed a ride to work and they dropped me off and picked me up when the car was ready. it. Nice people to deal wirh. I needed a ride to work and they dropped me off and picked me up when the car was ready. More
The service people were incredibly nice and explained everything to me. They even found that my front headlight was out even though I only came in for a recall and oil change everything to me. They even found that my front headlight was out even though I only came in for a recall and oil change More
I was having some issues with my vehicle which had over 60k miles on it, the mechanic told them what was wrong which the service advisors relayed to me as part of it still being under warranty! I was so ha 60k miles on it, the mechanic told them what was wrong which the service advisors relayed to me as part of it still being under warranty! I was so happy because I had no idea I still had warranty and it was their knowledge that helped my vehicle get repaired under warranty....I also had some other maintenance work performed and I don't think I have ever been happy to spend money at the dealership until today! More
Scheduled maintenence is very expensive. I was told that I would be informed of any specials current or upcoming when I scheduled my vehicle for maintenence. I was not. I paid $890.00 for 30k maintenence an I would be informed of any specials current or upcoming when I scheduled my vehicle for maintenence. I was not. I paid $890.00 for 30k maintenence and when I went home that night there was a coupon for $100.00 off in the mail. They refused to apply the discount so I feel cheated and will not return to that dealership for service. More