Glassman Automotive Group
Southfield, MI
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Pleasant I met Mr. Glassman. He made me feel comfortable. Brad was handsome and nice. Listened to me and gave me the service that I requested. I met Mr. Glassman. He made me feel comfortable. Brad was handsome and nice. Listened to me and gave me the service that I requested. More
Thank You I appreciate your service and please keep up the good work. For the past 13 years I have received quality customer service from the Glassman team. Con I appreciate your service and please keep up the good work. For the past 13 years I have received quality customer service from the Glassman team. Continue to place your cudtomers first and go the extra mile for them. Thank you. More
has made me a loyal customer Very efficient in service & time. Stephanie is always friendly and professional. I now drive past several dealerships to get to Glassman Hyundai. Have Very efficient in service & time. Stephanie is always friendly and professional. I now drive past several dealerships to get to Glassman Hyundai. Have always experienced excellent service. More
Easy and Quick I scheduled an appointment the same day that I called. Had multiple things to fix and had them fixed within a couple hours of the initial call. I scheduled an appointment the same day that I called. Had multiple things to fix and had them fixed within a couple hours of the initial call. More
Oil Change Had a favorable experience per usual with the service personnel at Kia in Southfield. I would appreciate coupons for future work done and would love Had a favorable experience per usual with the service personnel at Kia in Southfield. I would appreciate coupons for future work done and would love it if they came to my email address. Overall it is an excellent service location, must be managed very well. More
not satisfy at all I had two trips for oe issue to glassman and they had not fixed my car yet. They recognize the issue and asked me to let them to work on my car for a I had two trips for oe issue to glassman and they had not fixed my car yet. They recognize the issue and asked me to let them to work on my car for a day and I rented another car for that they and they didnot fixed it. They needed to order another part. This issue is related to safety because of the condition and the heater cannot melt the ice on the front glasses. I also jad a issue with tire pressure and after three trips to glassman they still didnot find the issue. More
service I have worked with Sara in service and she is very helpful and professional. She keeps me posted as to the timing .and I feel that she is honest I have worked with Sara in service and she is very helpful and professional. She keeps me posted as to the timing .and I feel that she is honest More
Excellent Service I came in on Friday morning to get my vehicle's oil change. I did not have an appointment. Stephanie was very professional in scheduling the work an I came in on Friday morning to get my vehicle's oil change. I did not have an appointment. Stephanie was very professional in scheduling the work and keeping me informed as to when the vehicle was ready. The outside of the car was washed before it was turned back to me. The work was done in a complete manner and on time, and at the quoted price. In addition, when I noticed that one wheel's air valve cap was missing, one service department employee quickly retrieved and installed the cap. This quiet efficiency by Stephanie and other dealership staff is what I have experienced EVERY TIME I come to Glassman Hyundai. George Moore More
Oil change First time getting service done on my subaru and it was quicker then I am used to with Chevrolet dealership and customer service was friendly. I will First time getting service done on my subaru and it was quicker then I am used to with Chevrolet dealership and customer service was friendly. I will definitely be back again! More
Little touches What I like best about coming to Glassman is that every employee is concerned about my comfort and satisfaction. When I entered, there was a bit of a What I like best about coming to Glassman is that every employee is concerned about my comfort and satisfaction. When I entered, there was a bit of a line, and someone acknowledged me and told me someone would be with me in just a few minutes. As I waited for my service, two people asked me if I knew I could take my laptop to an area with tables, where I might be more comfortable. I'm always satisfied with the service, but it's the people who set Glassman apart from the crowd. More