Glassman Automotive Group
Southfield, MI
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Oil change and tire rotation. I went in for an oil change and tire rotation. Everything went fine except they forgot to put my wheel lock key back in the car. The service advisor h I went in for an oil change and tire rotation. Everything went fine except they forgot to put my wheel lock key back in the car. The service advisor had to go get it for me. This happens quite frequently. I never know if they put the wheel lock in the trunk or glovebox or cup holder or under the seat or forgot to put it back in the car at all. I have to go searching for it. What if I had driven off without checking for the wheel lock and then needed the key at another time? I wish they would make a habit of handing me back the wheel lock personally instead of making me look for it or driving off without it entirely. Other than that, it's a great dealership service center. More
Excellent customer service! Everyone I have dealt with at Glassman have been professional and honest. They listen to the customer's concerns and respond accordingly. I have alway Everyone I have dealt with at Glassman have been professional and honest. They listen to the customer's concerns and respond accordingly. I have always experienced excellent customer service. More
quick service I was met promptly and car was checked in quickly; I never mind waiting in the very comfortable waiting room with a cup of their good coffee and my bo I was met promptly and car was checked in quickly; I never mind waiting in the very comfortable waiting room with a cup of their good coffee and my book. The coupon I received via email was an added bonus More
Great experience I am happy with my purchase and price of vehicle. My process was quick and painless. My sales agent was very knowledgeable and helpful. I will go to h I am happy with my purchase and price of vehicle. My process was quick and painless. My sales agent was very knowledgeable and helpful. I will go to him when I trade up next year. More
Fast and considerate My salesman was straight with me and did not have that bs put off attitude. I was in out of the dealership quickly with my new car. My salesman was straight with me and did not have that bs put off attitude. I was in out of the dealership quickly with my new car. More
Great Team Great team of knowledge, experience and vehicle service. I trust the Glassman group to help me keep my car in outstanding condition for many, many yea Great team of knowledge, experience and vehicle service. I trust the Glassman group to help me keep my car in outstanding condition for many, many years. More
Glassman is the best! My experience at Glassman couldn't be better. They got me a better price than I was expecting and they made the whole process very easy, simple and c My experience at Glassman couldn't be better. They got me a better price than I was expecting and they made the whole process very easy, simple and convenient. I wholeheartedly recommend them. More
Fabulous Experience My car buying experience truly was fabulous. Very smooth and streamlined...never felt pressured or played. No games or gimmicks...not needed as the Su My car buying experience truly was fabulous. Very smooth and streamlined...never felt pressured or played. No games or gimmicks...not needed as the Subaru sells itself. More
good buying experience, salesperson, Michael Anderson was g As indicated above, salesperson was the reason that this experience was great. He took great care in assuring that I was completemy comfortable with t As indicated above, salesperson was the reason that this experience was great. He took great care in assuring that I was completemy comfortable with the decision that I made. Delivered the vehicle to my .place of employment. Explained in detail advantages of auto chosen. Would recommend dealership to others. More
great service great , I've beening to to glassman for a number of years , never had a bad experience. a 10 everday and every way.ghreat great great , I've beening to to glassman for a number of years , never had a bad experience. a 10 everday and every way.ghreat great More