Glassman Automotive Group
Southfield, MI
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great service Did more work than needed and went out of their way to please me. I wanted an oil change and they got it done. Very pleased Did more work than needed and went out of their way to please me. I wanted an oil change and they got it done. Very pleased More
Saab 9-2X service I took my 2005 saab 9-2X for service. All the service and consultant Sarah helped me was great. I will recommend and take my car again. I took my 2005 saab 9-2X for service. All the service and consultant Sarah helped me was great. I will recommend and take my car again. More
Understanding the Customer First met Sarah the second time I came in for service. Not only was she friendly and competent, she has the ability to listen to the customer, pin poi First met Sarah the second time I came in for service. Not only was she friendly and competent, she has the ability to listen to the customer, pin point the main problem and get to the answer. She's shows patience, effectiveness and has the customer in mind. Always offers a revisit or phone conversation to the customer to solve any problem. More
Fast Efficient Service I was pleasantly surprised to be able to transact business and leave with the vehicle in the same day. Good financing rate. Pleased with upgraded veh I was pleasantly surprised to be able to transact business and leave with the vehicle in the same day. Good financing rate. Pleased with upgraded vehicle. More
Great people..job completed quickly Like the staff..friendly..helpful. Use shuttle service which is a plus not offered by other dealers.. Dealership personal fair...prices are a bit high Like the staff..friendly..helpful. Use shuttle service which is a plus not offered by other dealers.. Dealership personal fair...prices are a bit high but I go here for the convience More
Arden Csolkovits was awesome! He was very informative regarding the vehicles. I ended up with a car i really like (2016 Subaru Forester) Always a great experience at Glassman, This He was very informative regarding the vehicles. I ended up with a car i really like (2016 Subaru Forester) Always a great experience at Glassman, This has been my fourth car, and my family's 5th car. I will definitely be back :) More
Exceptional ! My experience with Glassman-Kia, specifically Dominique Johnson was amazing as well as the entire team ! I'd spoken with Dom briefly and I was very cl My experience with Glassman-Kia, specifically Dominique Johnson was amazing as well as the entire team ! I'd spoken with Dom briefly and I was very clear on exactly what I wanted. This was on a Friday and on Saturday...one day..the next day.. I came in, signed documents and drove off the lot in my new SOUL ! This proved to me that this young man was true to his word and was backed by a team of diligent professionals. He was polite, not pushy whatsoever, which impressed me. He was very knowledgeable about my car of choice. He doesn't pull any punches, He is straight forward and to the point ! No stress-No Mess and I value that as a consumer and because time cannot be replaced, therefore...it is not to be wasted. I appreciate and commend Dom and the team for NO Hee-Hawing and NO beating around the bush.....Dom & the team @ Glassman just got the job done !!! from a satisfied customer...A.O.K More
Great and honest service Helped to choose the right vehicle and financing option for me, delivered documents to sign to my office and the car to my drive way! Helped to choose the right vehicle and financing option for me, delivered documents to sign to my office and the car to my drive way! More
Oil change and tire rotation. I went in for an oil change and tire rotation. Everything went fine except they forgot to put my wheel lock key back in the car. The service advisor h I went in for an oil change and tire rotation. Everything went fine except they forgot to put my wheel lock key back in the car. The service advisor had to go get it for me. This happens quite frequently. I never know if they put the wheel lock in the trunk or glovebox or cup holder or under the seat or forgot to put it back in the car at all. I have to go searching for it. What if I had driven off without checking for the wheel lock and then needed the key at another time? I wish they would make a habit of handing me back the wheel lock personally instead of making me look for it or driving off without it entirely. Other than that, it's a great dealership service center. More
Excellent customer service! Everyone I have dealt with at Glassman have been professional and honest. They listen to the customer's concerns and respond accordingly. I have alway Everyone I have dealt with at Glassman have been professional and honest. They listen to the customer's concerns and respond accordingly. I have always experienced excellent customer service. More