Glassman Automotive Group
Southfield, MI
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Quick service done in an hour! Went for an oil change in the morning and had to wait for an hour till they completed. Staff was friendly and courteous. They had car washed and looke Went for an oil change in the morning and had to wait for an hour till they completed. Staff was friendly and courteous. They had car washed and looked good and I haven't seen any issues in a week after servicing. More
Excellent and personable service Advisor was honest about how long the wait time would be. Unlike LaFontaine who had me waiting over 2-1/2 hours for an oil change. Advisor was honest about how long the wait time would be. Unlike LaFontaine who had me waiting over 2-1/2 hours for an oil change. More
anniversary suprise I received a customer follow-up call from Jason to inquire how our leased 2014 Forester was treating us, after a short conversation, I inquired if the I received a customer follow-up call from Jason to inquire how our leased 2014 Forester was treating us, after a short conversation, I inquired if the was any pull-ahead leases available? Jason called me back with a sign and drive offer to turn the 2014 in and lease a 2016 Forester for less $$ and the dealership would pay for the 1st mo lease. needless to say we drove the 2016 home that evening. they even removed the trailer hitch I installed and returned it Great experiance overall- More
Great! As always I have great customer service when arrive at this dealerships. I informed Sarah of my vehicle concerns and she was able to have my vehicle d As always I have great customer service when arrive at this dealerships. I informed Sarah of my vehicle concerns and she was able to have my vehicle diagnosed and repaired all in one day. I expressed to Sarah that I will have to stay and wait for the repairs due to I had no one to bring me back to the dealer and she was able to provide a loaner vehicle for me in which I had never had prior. Sarah is great she works hard to get the job done and does a phenomenal job every time I can't thank her enough for the great customer service she has provided me every time I have my vehicle service. All repairs completed here were always repaired to my standards and never had to return for anything. More
Brad is excellent. He is an asset to your company. Brad and Sarah have always been incredible. They have assisted me with any problems that I have had. They follow up with service visits. I would re Brad and Sarah have always been incredible. They have assisted me with any problems that I have had. They follow up with service visits. I would recommend your dealership to friends because of these 2 individuals. Thank you More
trusting Thank you to Sarah for her helping and honesty! I can trust her and the dealership. I recommend this dealer! Thank you, you make me feel safe. Thank you to Sarah for her helping and honesty! I can trust her and the dealership. I recommend this dealer! Thank you, you make me feel safe. More
Service Visit Glassman Hyundai is a customer oriented business. They make you feel important, they go beyond making sure your service concerns are met. Stephanie is Glassman Hyundai is a customer oriented business. They make you feel important, they go beyond making sure your service concerns are met. Stephanie is awesome! More
Saab service department Service department manager Sara along with auto-technician Kyle, have taken great care of my Saab. Their knowledge, personal attention and professiona Service department manager Sara along with auto-technician Kyle, have taken great care of my Saab. Their knowledge, personal attention and professionalism is outstanding! I have purchased cars from the Glassman family since the 1980's and remain confident in the staff and the Glassman service delivery model. More
The work on our daughter's car was done in a very timely way Our daughter had to drive to Portland, Oregon this summer for a job with the Nike Co. We asked Glassman Service to prep our daughter's Subaru for the Our daughter had to drive to Portland, Oregon this summer for a job with the Nike Co. We asked Glassman Service to prep our daughter's Subaru for the long trip. With over 60,000 miles on her Subaru Forester, she made the long trip with zero problems from her "baby"! Thank-you Glassman Service rep's; (Sarah and Bradley) for getting our daughter's car prepped right! More
Excellent Service The Service Department is very thorough. All requirements are explained, an estimated time is given and shuttle service is there if you need it. Ver The Service Department is very thorough. All requirements are explained, an estimated time is given and shuttle service is there if you need it. Very professional staff and service writer. You can trust them. More