Glassman Automotive Group
Southfield, MI
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Beautiful car dealership with awesome customer service. Glassman Auto is a beautiful car dealership which has awesome customer service associates working for them. They will always be there for you-be Glassman Auto is a beautiful car dealership which has awesome customer service associates working for them. They will always be there for you-before, during, and after your purchase. I would definitely recommend my salesperson, Jeff Stewart to anyone looking to purchase a new or used car !! More
Always please with the staff Great customer service. ALWAYS. Unfortunately, the problem was not resolved. Too much money spent for the problem not to be resolved. Need the techni Great customer service. ALWAYS. Unfortunately, the problem was not resolved. Too much money spent for the problem not to be resolved. Need the technicians to take a second look. Didn't see the old parts. Unable to see what the technicians were describing about the car. Have to go on trust. Uncomfortable with that. More
Satisfied. I was happy with their readiness to taken my previous leased car (also from Glassman Kia) which had had a collision and had not been fixed yet because I was happy with their readiness to taken my previous leased car (also from Glassman Kia) which had had a collision and had not been fixed yet because of time constraints. Because the insurance was ready to cover the repair costs, KIA told me that they would fix it themselves, took in the car as it was (damaged) and allowed me to lease a new car. More
New Car Purchase Rating Jason was a great salesperson. He was professional and knowledgeable. He worked hard to earn our business. He has done a nice job with follow-up. Th Jason was a great salesperson. He was professional and knowledgeable. He worked hard to earn our business. He has done a nice job with follow-up. The End More
The most knowledgeabe and personable group of professionals! The professionalism was paired with a true interest and concern in making the experience as pleasant and effective as possible. I feel that Stephanie The professionalism was paired with a true interest and concern in making the experience as pleasant and effective as possible. I feel that Stephanie and Kyle in particular went way beyond expectations in attempting to resolve my vehicle issues. I am a "born again" fan of Subaru! More
Forester Great and professional service on all levels... This is my fourth Subaru from Glassman. Jeff STewart is an amazingly effecient, honest, and professio Great and professional service on all levels... This is my fourth Subaru from Glassman. Jeff STewart is an amazingly effecient, honest, and professionall employee. I would go to no one else. More
Quick service done in an hour! Went for an oil change in the morning and had to wait for an hour till they completed. Staff was friendly and courteous. They had car washed and looke Went for an oil change in the morning and had to wait for an hour till they completed. Staff was friendly and courteous. They had car washed and looked good and I haven't seen any issues in a week after servicing. More
Excellent and personable service Advisor was honest about how long the wait time would be. Unlike LaFontaine who had me waiting over 2-1/2 hours for an oil change. Advisor was honest about how long the wait time would be. Unlike LaFontaine who had me waiting over 2-1/2 hours for an oil change. More
anniversary suprise I received a customer follow-up call from Jason to inquire how our leased 2014 Forester was treating us, after a short conversation, I inquired if the I received a customer follow-up call from Jason to inquire how our leased 2014 Forester was treating us, after a short conversation, I inquired if the was any pull-ahead leases available? Jason called me back with a sign and drive offer to turn the 2014 in and lease a 2016 Forester for less $$ and the dealership would pay for the 1st mo lease. needless to say we drove the 2016 home that evening. they even removed the trailer hitch I installed and returned it Great experiance overall- More
Great! As always I have great customer service when arrive at this dealerships. I informed Sarah of my vehicle concerns and she was able to have my vehicle d As always I have great customer service when arrive at this dealerships. I informed Sarah of my vehicle concerns and she was able to have my vehicle diagnosed and repaired all in one day. I expressed to Sarah that I will have to stay and wait for the repairs due to I had no one to bring me back to the dealer and she was able to provide a loaner vehicle for me in which I had never had prior. Sarah is great she works hard to get the job done and does a phenomenal job every time I can't thank her enough for the great customer service she has provided me every time I have my vehicle service. All repairs completed here were always repaired to my standards and never had to return for anything. More