Glassman Automotive Group
Southfield, MI
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top notch Took excellent care of my car, had it done when promised. Recommended services to be performed. Would use them again in the future. Very friendly sta Took excellent care of my car, had it done when promised. Recommended services to be performed. Would use them again in the future. Very friendly staff. More
Great service department The service department at Glassman is the best. Stephanie is always very friendly and helpful. There is hardly any wait time. I would never take my ca The service department at Glassman is the best. Stephanie is always very friendly and helpful. There is hardly any wait time. I would never take my car anywhere else. More
collision minimum time spent processing claim. quick service, friendly staff. promised date was honored. offered pickup from home . vehicle looks great and minimum time spent processing claim. quick service, friendly staff. promised date was honored. offered pickup from home . vehicle looks great and rides well. amen amen More
Exhausted Collision Shop customer service is great. Cecil has done a great job keeping me informed and trying to taking care of problems on return visits, but Collision Shop customer service is great. Cecil has done a great job keeping me informed and trying to taking care of problems on return visits, but I don't think they have any quality control for services provided. Vehicle has been there 3 times for issues with the same repair and could use a 4th visit, but this is exhausting. Either they are trying to push repairs out the door as quickly as possible or they have inexperienced technicians that could benefit from additional training. More
Nice job I have been in Glassman Automotive Group for changing the oil. The did very good job. my car does not have any problem. And, the staff were very frien I have been in Glassman Automotive Group for changing the oil. The did very good job. my car does not have any problem. And, the staff were very friendly More
It was a great and easy transition for buying a car. Great costumer service and I would go back! Never had issues with the dealership and they were very helpful and knowledgible of the whole purchase. Great costumer service and I would go back! Never had issues with the dealership and they were very helpful and knowledgible of the whole purchase. More
Great New Car Purchase Expeirence Employees were pleasant and friendly; helpful with questions and efficient with their service. I left the dealership satisfied and didn't have to wait Employees were pleasant and friendly; helpful with questions and efficient with their service. I left the dealership satisfied and didn't have to wait for anything, a total commitment to service. More
Service team on my last visit I was promised the work would be completed in 1 hour and 20 minutes. It was completed in 50 minutes. Thank you. All of us are busy, but saving me I was promised the work would be completed in 1 hour and 20 minutes. It was completed in 50 minutes. Thank you. All of us are busy, but saving me 30 minutes was great. More
Trained properly I always felt that the employees of the Glassman dealership had been given excellent training on how to treat the customer, both at the time of sale a I always felt that the employees of the Glassman dealership had been given excellent training on how to treat the customer, both at the time of sale and after when service is needed. More
Sarah at the service department at the service department is the most efficient person I have seen! She is helpful, and very supportive! Service department should be very happy to at the service department is the most efficient person I have seen! She is helpful, and very supportive! Service department should be very happy to have her! More