Glassman Automotive Group
Southfield, MI
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ETHAN WAS VERY POLITE AND KNOWLEDGEABLE. HE ESTABLISHED A RELAXED ENVIRONMENT; ANSWERED ALL MY QUESTIONS; AND WAS KNOWLEDGABLE ABOUT THE CAR SO I DIDN'T FEEL COAXED INTO ANYTHING. HE HAS ALS HE ESTABLISHED A RELAXED ENVIRONMENT; ANSWERED ALL MY QUESTIONS; AND WAS KNOWLEDGABLE ABOUT THE CAR SO I DIDN'T FEEL COAXED INTO ANYTHING. HE HAS ALSO SHOWED GOOD FOLLOW UP SKILLS AFTER I BOUGHT THE CAR. More
Most of my experience was positive, especially with Omar. However, my experience with Tom was less than optimal. He seemed to have a problem remembering the terms that had been agreed to until I had left voi However, my experience with Tom was less than optimal. He seemed to have a problem remembering the terms that had been agreed to until I had left voicemail reminders. That took place a few days after I took possession of the Subaru. Then the financial agreement was followed up. I wasn’t a happy camper that I had to go to such lengths before a check was issued. More
This was my first visit to the dealership for recall work. Corey is extremely knowledgeable and courteous. I really appreciate that he provided regular status with me have to contact him. He also share work. Corey is extremely knowledgeable and courteous. I really appreciate that he provided regular status with me have to contact him. He also shared future maintenance need options. I appreciate the attentive service provided. More
I've never experienced a rude service person. They have good snacks & coffee in the lobby. The car wash after is always a plus. They have good snacks & coffee in the lobby. The car wash after is always a plus. More
I was approached quickly and professionally. Everything went as smoothly as anyone could have expected. Melissa even helped clean out my old car and put it in the new one. :) Everything went as smoothly as anyone could have expected. Melissa even helped clean out my old car and put it in the new one. :) More