Glassman Automotive Group
Southfield, MI
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It was not a needed recall as my car didn't have the towing package. I spent 1.5 hours there just for a few pictures taken and verified. Kia needs to improve their database and avoid such unnecessary towing package. I spent 1.5 hours there just for a few pictures taken and verified. Kia needs to improve their database and avoid such unnecessary recall. Savon Thomas is super nice, very helpful to explain everything to me. It would be 5 star otherwise. More
The people greeting me were friendly, the desk person helpful, friendly and knowledgeable. The technician completed the work in the amount of time I was told it would take. I will return here for any fut helpful, friendly and knowledgeable. The technician completed the work in the amount of time I was told it would take. I will return here for any future work for my vehicle. More
Our salesperson Brittanie was fantastic! But, had issues with incorrect information given to us by the sales manager and we felt pressured by finance person on alternate warranty products. But, had issues with incorrect information given to us by the sales manager and we felt pressured by finance person on alternate warranty products. The sales manager incorrectly said that Hyundai corporate policy would not allow us to claim Hyundai Circle Plan combined with incentive financing which made the cost of our vehicle higher than it should have been. There was also stronger pressure to purchase add-on products during closing than we have had at other dealers. More
My overall experience was great. From the time I walked in the door until I left. My only issue was I am left to go to youtube to figure out the features on how to operate my vehicle From the time I walked in the door until I left. My only issue was I am left to go to youtube to figure out the features on how to operate my vehicle. More
Savon Thomas provided excellent customer service and ensured that my service was performed with care and also washed the truck which I really appreciated and provided transportation for me to get back h ensured that my service was performed with care and also washed the truck which I really appreciated and provided transportation for me to get back home and to return to pick up my truck when service was completed. I had my Hyundai Santa Fe serviced this month and Luke was the technician which he fixed all my issues on the truck. Savon is very professional, knowledgeable and courteous. More
John Normand was patient and demonstrated that through the answers to questions and concerns I had. Due to the inclement weather we didn't have time to thoroughly go over the SUV nor was able to take the the answers to questions and concerns I had. Due to the inclement weather we didn't have time to thoroughly go over the SUV nor was able to take the auto out for a test drive. I was grateful to the offer having Amanda? leading over to Tamaroff and sitting with me while I went through the process of turning in my former lease. Then having a ride back to Tamaroff to finish the paperwork. More












