Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 2,285 reviews
I have not bought my car there but I have it serviced there because an alternative dealership did not handle an insurance claim - repair well. Glassman service is very communicative when I’ve brought my there because an alternative dealership did not handle an insurance claim - repair well. Glassman service is very communicative when I’ve brought my car there albeit I had an appointment on a Monday morning - dropped off my car Sunday night - and the complete diagnosis was still not done by Tuesday at 5:00 pm when I asked to pick up my car. More
Informed, professional, Service Staff that talks WITH the customer and listens, and shares important information, and pays attention to the details of the interaction between the Customer and Service departm customer and listens, and shares important information, and pays attention to the details of the interaction between the Customer and Service department. Way to go Mike, Heather and Cody!! More
Glassman was professional and kind. My salesman Gabriel in particular was easy to work with and fun to chat with while we waited for things to progress during the sale. They were cooper My salesman Gabriel in particular was easy to work with and fun to chat with while we waited for things to progress during the sale. They were cooperative and willing to negotiate a good deal for the car I was interested in. More
I initially came there for my manufacturing recall for my Hyundai Santa Fe because the paint was falling off. But, once I found that the whole process took two months and I would have to pay for a rental, my Hyundai Santa Fe because the paint was falling off. But, once I found that the whole process took two months and I would have to pay for a rental, I immediately became stressed out. I have a son that is disabled and our car is my sole means of transportation. Kristin in the service department went above and beyond trying to get me some help calling around seeing if I could get a decent rental that didn’t cost an arm and a leg. Since everything was so expensive, she ended up referring to Judy in used sales department. WHAT A GEM! She made the whole transaction easy and I loved how she was so kind and helpful with my son as well. We got the car we wanted, and the team really helped with making it all happen as well. I’m so please with the service I received from Glassman. I’ve literally told everyone I know since I purchased my vehicle that this by far was the best experience I’ve ever had! Once I’m done paying this car off, I’ll come back to Glassman again for sure! My experience with her was absolutely wonderful. More
great sercicwk,ygkhgvli. u' /ouyfdjtyrfluki ;7p8ruytdfdyb o;8it7uyfiki8g,8hl ,ilyrkuyj .7itryb li7yrku .p;iygilyub .oytjturf .o8ouitfdjy5uutn u' /ouyfdjtyrfluki ;7p8ruytdfdyb o;8it7uyfiki8g,8hl ,ilyrkuyj .7itryb li7yrku .p;iygilyub .oytjturf .o8ouitfdjy5uutn More
My experience with Glassman service center was awesome thanks to Michael Green. I needed a new fuel line. He kept me informed every step of the way. He also got me into a loaner as soon as possible. He ga thanks to Michael Green. I needed a new fuel line. He kept me informed every step of the way. He also got me into a loaner as soon as possible. He gave me tips on features on my vehicle as well as the loaner which had features I was not familiar with. To sum it all up the experience was great thanks to Michael Green. I would definitely recommend Glassman service center, More









