1,009 Reviews of Glanzmann Subaru - Service Center
Excellent service The service was excellent. The people are friendly. The atmosphere in the waiting area is welcoming and comfortable. They checked to see that the dam The service was excellent. The people are friendly. The atmosphere in the waiting area is welcoming and comfortable. They checked to see that the damaged tire was under warranty and replaced with a very minor labor fee. We are grateful More
Professional treatment and a quick oil change This is my second car from Glanzmann and they continue to provide great service. They are courteous and professional. A pleasure to work with for car This is my second car from Glanzmann and they continue to provide great service. They are courteous and professional. A pleasure to work with for car needs. Thank You! More
"S" is for Subaru's Safety and Stellar Service This review is regarding the Subaru Service department. Sam Simkins was my service advisor on a recent visit. This young man is genuinely kind and p This review is regarding the Subaru Service department. Sam Simkins was my service advisor on a recent visit. This young man is genuinely kind and polite. The state inspection and oil / filter change were completed in pretty much the time frame he specified (actually 15 minutes sooner). Sam went over the inspection report with me--item by item, in terms I could understand. On one point, he wanted a bit of further clarification from the technician, so he took the time to call the technician to get the information he needed. I know nothing about cars other than that it is necessary to get the maintenance checks as specified. So I have to feel a trust in the service advisor, and I knew instinctively that Sam was giving me accurate and pertinent information. Glanzmann Subaru's service department gives me the confidence that my car is safe for me and for others on the road. Thank you so much Sam, and thank you Glanzmann Subaru! By the way, my 3-year old Subaru passed inspection with flying colors. Feels so smooth on the road! More
Oil Change Easy to set up the appointment and my car was ready in a few hours. They even ran it through the car wash! Thank you so much, George! Easy to set up the appointment and my car was ready in a few hours. They even ran it through the car wash! Thank you so much, George! More
Tremendous Service Department What a great service experience. I love my Outback and the service department is top notch. I received text updates and all work was throughly expla What a great service experience. I love my Outback and the service department is top notch. I received text updates and all work was throughly explained. The facility is beautiful and the final touch was the car was washed after service. Thanks Chris for a great experience. More
recall service I received a recall on my Crosstrek. Made an appointment,then had to reschedule.There was some confusion with making the appointment,especially when I I received a recall on my Crosstrek. Made an appointment,then had to reschedule.There was some confusion with making the appointment,especially when I was told it would be only a day job.When I did bring it in there seemed to be quite a backlog of cars with the same issue.My problem was not with my service advisor Eric Wilson,he was fabulous,it was with the dealership taking on too much work. More
Fast, Reliable Service for Routine Maintenance Need replacement bulbs for the headlamps. It was done expediently, correctly and without any muss or fuss. Appreciated the quick in-and-out service, t Need replacement bulbs for the headlamps. It was done expediently, correctly and without any muss or fuss. Appreciated the quick in-and-out service, too. More
great service Going to this service dept for over 15 years with 3 subarus. They make thing right. There is a comfortablerable place to wait. Great communication. N Going to this service dept for over 15 years with 3 subarus. They make thing right. There is a comfortablerable place to wait. Great communication. Nice that the hours have expanded to 7 pm. More
Speedy Oil Change Stopped in for an oil change and I was in and out in 45 min. They checked the car over and washed it. They are the best. Stopped in for an oil change and I was in and out in 45 min. They checked the car over and washed it. They are the best. More
Excellent Overall Service As promised, I was waited on very quickly by Eric Wilson. I relayed what needed to be done and all my concerns and Eric took the time to record everyt As promised, I was waited on very quickly by Eric Wilson. I relayed what needed to be done and all my concerns and Eric took the time to record everything and assured me it would be taken care of. I was also provided with a free loaner for the day. I brought my 2013 Tribeca in for a 60,000 mile service, oil change and possible alignment. Eric quoted me a price which was very fair. I contacted the other Subaru dealers in the Delaware Valley who quoted me up to $ 200 more for the same services. Upon arriving to pickup my vehicle, I was surprised to learn that my vehicle didn't need an alignment and that all other services were performed. I've been to other dealers of other makes and was shocked that most times those vehicle needed other work which I was unaware of. I thank you for your professionalism, time, expedience, updates and honesty. I will certainly recommend your dealership, the service department and especially Eric Wilson for a truly fantastic experience. Keep up the great work. More