Glanzmann Subaru - Service Center

Oil Change Tyler was so amazing. I asked him so many questions and he was able to assist me with them all. Definitely love the customer service. Tyler was so amazing. I asked him so many questions and he was able to assist me with them all. Definitely love the customer service. More

Friendly Customer Service & Speedy Visit Everyone was friendly, from the minute I pulled in (and didn't know where to go) until i left. The team was efficient and very helpful. Allison answer Everyone was friendly, from the minute I pulled in (and didn't know where to go) until i left. The team was efficient and very helpful. Allison answered a number of questions I had and also helped me to schedule my inspection in advance. Everyone was very helpful and friendly. More

They made the problem worse and won’t fix it. I brought the car in because the key fobs both stopped responding AND the car door would not open with the key lock. When I explained the problem over I brought the car in because the key fobs both stopped responding AND the car door would not open with the key lock. When I explained the problem over the phone they told me to bring it in, no appointment needed, the fobs just needed to be re-synched. 4 days later, I was told the car was fixed and picked it up right as they were closing. I realized when I got home that neither key fob works AND THE only way I can open the car is to set off the alarm when I open the door with key. They lied to me and said that it was fixed and that the fobs were synched. I paid $140 for the privilege of posing off my neighbors when I leave at 6am for work. We picked up the car Monday night (it’s now Wednesday) and they have not yet refunded the money or made any attempt to take ownership for screwing it up or how they are going to fix it. It’s a fail all the way around. Meanwhile you keep texting me but not responding to the texts. More

Great Service! You guys found the issues and in no time repaired the problem keeping me up to date the entire time. Great service & a Great help! You guys found the issues and in no time repaired the problem keeping me up to date the entire time. Great service & a Great help! More

Service far exceeded my expectations! I set up a detailing appointment with Chis Waldron on 6/24. Chris went above and beyond in getting my car taken care of. He even helped with the detai I set up a detailing appointment with Chis Waldron on 6/24. Chris went above and beyond in getting my car taken care of. He even helped with the detailing work itself to help get my car finished the same day, Chris also help me on 6/18 when I brought my car in for a state inspection. I did not realize that my car was under a service contract and Chris found out the it was. The inspection and repairs ended up being half the cost I expected. Chris is an amazing employee and he made my two recent experiences exceptional! More

Wonderful The service was quick and efficient. The associate suggested I really didn't need to make an appointment for the car's first oil change. And best ot The service was quick and efficient. The associate suggested I really didn't need to make an appointment for the car's first oil change. And best ot was free! More

very helpful, dealt promptly with my recall, and inspection Glanzmann Subaru customer since 1996. Always use their service center and very satisfied. They always look to do the right thing for my car. They t Glanzmann Subaru customer since 1996. Always use their service center and very satisfied. They always look to do the right thing for my car. They tailored service to my car and my driving habits. I am glad I can count on them to keep my car running well!! More

Sales and and finance guy were great but service. My salesman Andrew and the finance guy were great. Good price for my trade in, good experience. Service rep was rude arrogant and uncommunicative. My salesman Andrew and the finance guy were great. Good price for my trade in, good experience. Service rep was rude arrogant and uncommunicative. Nor was I happy the option given to me was to grind down the brakes rather than replace them ( they are under wareanty). Waiting room cleared out, 2 hours after I had been told one hour, went to ask why they were calling other customers who had left cars ( they were) and I was still there. More

Oil Change at Glanzman Subaru Came in to get an oil change at my dealership Glanzman Subaru. Very accommodating. Prompt and friendly service from associate Tyler who also made reco Came in to get an oil change at my dealership Glanzman Subaru. Very accommodating. Prompt and friendly service from associate Tyler who also made recommendations about the future of my tires. Offered me coffee and water in the comfortable waiting room. I was done in less than 40 minutes. Overall a positive experience. Thank you, Tyler and Glanzman Subaru. More

Airbag Recall Recently brought my Outback into the service department for replacement of the passenger airbag. Chris was great to work with, loaner was great, exper Recently brought my Outback into the service department for replacement of the passenger airbag. Chris was great to work with, loaner was great, experience good. More