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Glanzmann Subaru - Service Center

Hatboro, PA

4.5
1,022 Reviews

1,022 Reviews of Glanzmann Subaru - Service Center

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September 02, 2025

This dealership has friendly staff. It has a comfy waiting lounge with snacks and coffee. It is clean. They have always been accommodating if my family has a question about crossbar, tr More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Onorata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Smith
Sep 04, 2025 -

Glanzmann Subaru responded

Thank you, April! We’re so glad you’ve felt comfortable and cared for at our dealership. It’s wonderful to hear our team has been so helpful with all your questions, and we’re thrilled you chose a Crosstrek! Enjoy every mile—we appreciate your kind words. Thank you, Jeff Glanzmann General Manager

August 28, 2025

One of the reasons we have purchased 3 cars from Glanzmann Subaru is that the service department has always treated us well. Everyone we have dealt with has been knowledgeable, courteous, honest and More

by RMICHELSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angad Channey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Glanzmann Subaru responded

Thank you so much for your continued loyalty to Glanzmann Subaru! We’re honored to have earned your trust over three vehicles, and it’s wonderful to hear that our service team has consistently provided you with knowledgeable, courteous, and professional care. We’ll be sure to share your kind words with Kyle and Angad for going above and beyond. We truly appreciate your feedback and look forward to serving you for many more years to come! Thank you, Jeff Glanzmann General Manager

August 26, 2025

Erin was extremely informative. Very approachable and easy to speak with. I appreciate her help today. More

by jenna.timcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Falbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Glanzmann Subaru responded

Thank you for sharing your experience! We’re thrilled to hear that Erin was approachable, informative, and made your visit enjoyable. We truly appreciate your kind words! Thank you, Jeff Glanzmann General Manager

August 13, 2025

Erin was extremely knowledgeable and helpful and did a great job explaining various features of our new Outback. She knew everything off the top of her head. It was quite impressive! Everyone at Glanzmann More

by lynnezieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Glanzmann Subaru responded

Lynne, thank you for sharing your experience! We’re thrilled to hear that Erin and the rest of our team made your Outback purchase enjoyable and informative. Your kind words mean a lot, and we’ll be sure to share them with everyone. Thank you, Jeff Glanzmann General Manager

August 12, 2025

The dealers aims to please. All people I have dealt with are very pleasant to deal with. More

by pgiorgio402
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Diaczenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Akutah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Gilligan
Aug 12, 2025 -

Glanzmann Subaru responded

Thank you for your kind words! We’re glad to hear our team made your experience pleasant and that we met your expectations. We look forward to assisting you again in the future! Thank you, Jeff Glanzmann General Manager

August 11, 2025

Follow up tech support was great. Able to make two adjustments to the car at the same time More

by jmdzuba
Service Time
Recommend Dealer
Yes
Employees Worked With
Erin
Aug 12, 2025 -

Glanzmann Subaru responded

Thank you for your feedback! We’re glad our tech support was able to assist you promptly and efficiently with those adjustments. We appreciate you sharing your experience and look forward to helping you again! Thank you, Jeff Glanzmann General Manager

August 01, 2025

Erin was very knowledgeable & patient. Our meeting was great and I enjoyed our meeting. Thank you More

by jeanne.g.mellor
Recommend Dealer
Yes
Employees Worked With
Erin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
Aug 07, 2025 -

Glanzmann Subaru responded

Thank you, Jeanne! We’re so glad to hear Erin made your visit a great one with her knowledge and patience. We appreciate your kind words! Thank you, Jeff Glanzmann General Manager

June 28, 2025

Erin was very knowledgeable and know all the specs of the car..I recommend her. More

by allan.delarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Glanzmann Subaru responded

Hi Allan, Thank you for the great feedback! We're so glad to hear that Erin's knowledge and expertise made a positive impression. Your recommendation means a lot, and we’ll be sure to pass along your kind words to her! Thank you, Jeff Glanzmann

June 27, 2025

I was informed that the cost of a new key fab for my crosstrek would be between $500 and $600. This price is ridiculously high in my opinion. Despite buying many Subarus over the years I would hesitate More

by bobc14
Recommend Dealer
No
Employees Worked With
Phil
Jul 02, 2025 -

Glanzmann Subaru responded

Bobc14, We apologize for the unexpected cost of the replacement key. The key in question is a smart key and the technology it uses is what makes it more expensive than other traditional keys. These keys are now common among most manufacturers and we share your frustration, as the bulk of the price is the key itself, which is set by the manufacturer. Thank you, Jeff Glanzmann

June 21, 2025

My family has now bought 7 Subarus from this dealership. They are friendly, knowledgeable and provide excellent customer service! We also service our cars here and the folks in the service department also c More

by Scooterwidow
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Glanzmann Subaru responded

Thank you so much for your continued loyalty and support! It means the world to us that your family has trusted us with 7 Subarus over the years. We’re thrilled to hear that both our sales and service teams have consistently provided the friendly, knowledgeable, and top-notch experience you deserve. We look forward to being here for all your future automotive needs! Thank you, Jeff Glanzmann

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