
Glanzmann Subaru
Hatboro, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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felt comfortable and valued This was my 2nd Outback purchase from Glanzmann. I returned because of the previous experience and I received the best deal. The bottom line is, t This was my 2nd Outback purchase from Glanzmann. I returned because of the previous experience and I received the best deal. The bottom line is, that after much shopping I ended up a second time with the best deal. They are good people and a pleasure to deal with. The salesperson, Nina Bowen was great and the manger Jeff Glanzmann remembered me from the 1st purchase and stepped in to ensure I got the best deal. More
purchase Everyone was helpful and courteous. Our car was ready and waiting for us to go on vacation to Texas. Even dealt with recall while there. Everyone was helpful and courteous. Our car was ready and waiting for us to go on vacation to Texas. Even dealt with recall while there. More
I live in the waiting room I made an appointment to get my oil changed, noting that I would wait for the car. I checked in at 8:21 and told the service advisor that I would be I made an appointment to get my oil changed, noting that I would wait for the car. I checked in at 8:21 and told the service advisor that I would be going across the street, but would return in 5-10 minutes to wait. When I returned, I said hello and he nodded. I waited and watched other customers come and go. At 10, I went up to the counter. A young lady stated that she had called my phone number, but didn't get an answer. I told her that was my HOME phone number (it said that on the invoice) and I was sitting in the waiting room for over an hour and a half. She told me that the headlights needed to be replaced and she needed my permission. If I had not gone to the desk, I would have been there all day. I finally left at 10:15--almost two hours for an oil change! This is not the first time. On Nov. 13, 2015, I was at Glanzmann from 8:15 until 10:15 for an oil change. More
where customer service lives Not only did I have the best car buying experience here, I have continued to enjoy the service as well. Every interaction I have had with the employe Not only did I have the best car buying experience here, I have continued to enjoy the service as well. Every interaction I have had with the employees has been positive and professional. During my purchase, I was actually surprised to receive emails and phone calls as promised, but the deal was fair and straight-forward as well. I kept expecting the other shoe to drop and to experience the shenanigans that I had been getting from other dealers. Fast forward to now, I have found getting my car serviced extremely convenient, despite how busy the dealership is. I refer all of my friends to buy from this dealership! More
2013 outback sale I wanted to let everyone at Glanzmann Subaru know that I had one of the best car buying experiences of any car I have ever bought! Starting from an In I wanted to let everyone at Glanzmann Subaru know that I had one of the best car buying experiences of any car I have ever bought! Starting from an Internet. I sent an email to you inquiring about a used car I had seen on your website! It was a Saturday. And within 3 min. I had a response. So I had a few email exchanges and a time and date to come in and talk to someone. I came in and was immediately directed to a salesman, Steve Horn. Who sat down with me and we talked about the car I had come in to see. I didn't end up buying that car but I bought an even better car suited for me. I am more than pleased with everyone involved with helping to to complete this process in a very short time. I will surely recommend Glanzmann Subaru to all my fiends and family. Thank you. "Jobs well done"! More
Scott Fields is the best! As a woman I was nervous to go car shopping alone. I was afraid of getting ripped off. I went to two dealerships prior to Glanzmann. The first one ha As a woman I was nervous to go car shopping alone. I was afraid of getting ripped off. I went to two dealerships prior to Glanzmann. The first one had all their sales staff on their phones and no one greeted me so I left. The second one I went to the salesman laughed at me ("why would you want to do that") when I asked to look under the hood. I left and tried Glanzmann Subaru because of the good ratings on here. Scott greeted me when I came in the showroom. Fortunately, Scott made me feel comfortable, answered all my questions and created a great experience. He did an awesome job explaining Starlink to me and Eyesight- two features I was extremely interested in. The pricing was amazing and even after I left with the car, Scott has followed up with me to see how it is. It was a stress-free experience and I highly recommend working with Scott when you go in! More
helpful in everyway John was extremely helpful in so many ways especially when he spent 45 min. showing me all the new things in the car. This was my second car from them John was extremely helpful in so many ways especially when he spent 45 min. showing me all the new things in the car. This was my second car from them but family and friends have bought 9 cars in past 6 yrs from them. Laura worked with me to get me the best deal I could get and I am very happy with the way it turned out. More
Just purchased my second car from Glanzmann and Steve Horn! As most of you have experienced, some car dealerships are impossible to work with, or understand and to trust that they will do what they say they can As most of you have experienced, some car dealerships are impossible to work with, or understand and to trust that they will do what they say they can do. Both of my experiences with Glanzmann and specifically, Steve Horn in sales, have been the opposite of any other dealers. There was literally no hassle, nothing misleading, and he didn't backtrack on anything that he said that he could do for me...all which had happened to me multiple times prior to working with Glanzmann. They gave me fair value for the vehicles I traded, and sold me great cars at great prices. As long as I drive a Subaru, there is no other dealer in the area that I will even bother to look at. More
Many thanks to Mr. Mark Hughes! It was a very pleasant experience to work with Mark to get my new car. He is very friendly, patient, and professional. Definitely I will recommend Mar It was a very pleasant experience to work with Mark to get my new car. He is very friendly, patient, and professional. Definitely I will recommend Mark to my friends if they are thinking about buying a new car. More
Confused by Two Cases of Duplicate Service/Charges While I was extremely pleased with the interaction with my service advisor, Andy Dormer, I am somewhat confused by two items on my bill for service co While I was extremely pleased with the interaction with my service advisor, Andy Dormer, I am somewhat confused by two items on my bill for service completed this past week. First, I see that a 45,000-mile/45-month Maintenance Service was completed this past week; however, reviewing my records, I see that exactly the same service was completed during an October 2015 visit. Is duplicate service required? Admittedly, I requested the service online, yet am not sure why I wasn't advised that that service has already been completed. Second, I see that I was charged by Glanzmann for labor for "2 Heat Secure Loose Exhaust System Heat Shields," but I was also charged for "secured heat shields they were rattling" by Meineke for exhaust work they completed. Should I pay both Glanzmann and Meineke for identical work? Again, Andy's communication with me was great, and my car is running fine now; but why should I pay for duplicate service on two counts? More