Back

Glanzmann Subaru

Hatboro, PA

4.7
1,770 Reviews
Glanzmann Subaru, Philadelphia's Premier Subaru Dealership, is located at 1001 S York Rd. in Willow Grove, PA. At Glanzmann, we understand that it's our customers who have kept us in business for over 40 years which is why our dedicated staff is trained to provide 100% customer satisfaction 100% of the time. Our goal is to exceed your expectations both at the time of sale and when servicing throughout your many years of ownership. We promise a fun, easy, no pressure sales process and a quick and convenient service experience. Experience the Glanzmann Difference!
Contact Dealership

1001 South York Road

Hatboro, PA

19040

Directions

By Type

Showing 1,770 reviews

July 19, 2017

Top Notch Service and Personnel Took our 2016 Outback in for state inspection and oil/filter change and our 2004 Forester in for oil/filter change on July 18. An appointment is no l More

by Pasubaru2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geist, Sam Simkins
July 18, 2017

Best experience ever I've bought new cars at different dealerships before and this experience was by far the best. Phil knows his stuff. He was patient with my questions a More

by skim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Hood
July 17, 2017

Pleasant experience I had to have my Forrester airbags replaced and my left front fender fixed. Everyone was polite and very helpful, especially Dan Giest who worked wit More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geist
July 16, 2017

The impreza is mine! I had my eye on the 5-door impreza sport for a while and George made my dream a reality. He introduced me to several vehicles on the lot and was patie More

by Nancysue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Shaffer
July 15, 2017

Fantastic no-haggle one-stop-shop service! Just bought a certified pre-owned 2017 Subaru Forester and couldn't be more pleased with the no-nonsense and haggle-free car shopping experience. Ste More

by beckyjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Horn
July 15, 2017

Good service experience Great service! Eric was super helpful, and the coupon we received from Glanzmann a few weeks before made the work really affordable. Will continue com More

by Ihaveasubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2017

Poor Communication We made an appointment two weeks ahead of time to have our car looked at. That Friday, we dropped off the car and got no call about progress. We calle More

by LP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christina
Jul 14, 2017 -

Glanzmann Subaru responded

LP, I want to offer my sincere apology for the lack of communication provided by one of my service advisors. I can offer no excuse for why your vehicle was not taken on the day of the appointment, or why you were not contacted with regular updates as is our practice. I can tell you it is not characteristic of our normal level of customer service. We strive for excellence and occasionally we come up short.. in this case way short. I will address this incident directly with the service advisor involved as well as my service management team. I am always striving to enhance our level of customer care as well as evaluating processes for ongoing improvement. So I appreciate the feedback on your experience and again, offer my apologies. We will improve! Sincerely, Jeff Glanzmann

July 12, 2017

A Model Salesman and Nice Guy. Phil is a genuine nice guy and great salesman. Very patient with my father and willing to take the time to explain everything with no sales pressure. More

by AK Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2017

Glanzmann Subaru for a great service experience! 38 years I have been a Glanzmann customer. There service and especially Dan Geist have kept my cars in "the day I bought them shape". They are a cust More

by capone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geist
July 06, 2017

great experience Easy drop off and pickup, especially at new location for service. Eric Wilson did a great job of keeping me informed made the experience very easy for More

by Alfred Michael Samaha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
125
...