Glanzmann Subaru

Kyle was my service advisor for state inspection, oil & filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I wai filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I waited for the car, and he returned it to me in a timely manner. Thanks, Kyle More

This dealership was just superb. First Phil Han, then Warren and finally John Le were all wonderful to deal with. John Le was just the best when it came to explaining all the vario First Phil Han, then Warren and finally John Le were all wonderful to deal with. John Le was just the best when it came to explaining all the various properties of our new car. I was a little anxious about going into a car dealership because my husband always did it in the past but this time I was involved. There was no reason for me to be worried, all the people we encountered there were professional and knew their product. My questions were all answered and I liked being told I could come back with more questions later and they would be answered too. Keep up the good work. I like dealing with you folks! More

Very happy with my experience here. The sales people (Ken) were friendly, knowledgable, and helpful. I was particularly impressed with the financial serve person (Lauren) who provided The sales people (Ken) were friendly, knowledgable, and helpful. I was particularly impressed with the financial serve person (Lauren) who provided us with quick and helpful options. It was by far the best car buying experience I have ever had. More

Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on time. Maybe Ysaac is new but he needs some training. Service manager could also try and be more pleasant. More

BEWARE OF THIS SERVICE SHOP. IF YOU CAN BE VERY DISHONEST, YOU GET THAT HERE. VERY DISHONEST. IF YOU CAN BE VERY DISHONEST, YOU GET THAT HERE. VERY DISHONEST. More

Dealing with Alex at Glanzmann Subaru was a pleasure. He was knowledgeable and easy to deal with. He was knowledgeable and easy to deal with. More

Great experience ordering and buying my 2023 Outback. I very much appreciate the transparency that their no-haggle approach offers. Everyone involved in the deal was pleasant, professional and easy to I very much appreciate the transparency that their no-haggle approach offers. Everyone involved in the deal was pleasant, professional and easy to work with. My daughter purchased a used Crosstrek from Glanzmann two years ago. Her experience was so good, that I came from NJ despite having dealers much closer. My wife bought a new Forrester from one of those dealers about 8 years and the experience was no where near as pleasant as my experience with Glanzmann. Ken B did a great job for me. I’ll return to Glanzmann for mu next Subaru. More

We had such a great experience buying our new car. Both John and Lauren made the process easy and even enjoyable. Both John and Lauren made the process easy and even enjoyable. More

Of all the dealerships I have dealt with in my lifetime Andrew was the absolute worst which reflects the same on the Glanzman dealership!!! Andrew was the absolute worst which reflects the same on the Glanzman dealership!!! More

DO NOT buy a car from Glanzmann Subaru unless you have unlimited patience, time, and POTS of money. We did not expect to go over budget, and that it would take 3 hours to answer questions, sign papers, an unlimited patience, time, and POTS of money. We did not expect to go over budget, and that it would take 3 hours to answer questions, sign papers, and pay cash for a car. The big delay-- detailing, "expedited" for 45 minutes, perhaps to cover up white paint streaks, very noticeable on the right side of the silica black car finish. Could someone please explain to me why a Cashier's check for an enormous sum of money written to me, could not be signed over to the dealer? This "3rd party check" was unacceptable, and we had to leave the dealer, rush to the bank, have it re-written, rush back, making us late for a noon appointment. Another shock was the insertion of the high priced Gold maintenance plan, into the preliminary invoice- sneaky upselling, putting us over budget. Yes, "optional" but we could have used more time to consider our finances and the benefits of this mechanical insurance. Of course, most features break after the 7 year period will be over. If we have three days to think over if we like the car, why not have time to consider this Gold plan, and add it in later, if funds allow? Overall, the sticker shock, slow pace of proceedings, and check rejection made the experience frustrating. As seniors, we remember much lower prices, with negotiated sales; we paid a HUGE sum IN CASH and only received a token discount of something like $20 as we were not leasing. More