Gladstone Mitsubishi

Purchase Dodge Pick Up Excellent dealership, easy to work with. No pressure like some are. Our salesman was awesome. Would definitely recommend them to purchase a vehicle. T Excellent dealership, easy to work with. No pressure like some are. Our salesman was awesome. Would definitely recommend them to purchase a vehicle. The Finance department was great to work with also. He explained everything very well. Very satisfied. More

Avoid these guys for service Made an appointment with service for a recall airbag repair for 9 am and confirmed the repair would take about 2 hours. Arrived at 9 am and was told Made an appointment with service for a recall airbag repair for 9 am and confirmed the repair would take about 2 hours. Arrived at 9 am and was told it would be closer to 3 hours. After call the dealership, it will be about 5 hours & counting. They didn't call us, we had to call them. The service desk techs idea of customer service is definitely lacking. I would avoid these guys for service at all costs. I love my Mitsubishi, but I'll never go near these guys again. More

Great service , not pushy, helpful. Came looking for a used crossover but was able to get into a smaller new car within my budget. Thanks for getting me into a new , not pushy, helpful. Came looking for a used crossover but was able to get into a smaller new car within my budget. Thanks for getting me into a new car and keeping my payments low More

typical dealership The salesman was great he did his best to help find the right vehicle in the right price range for the best fit for us. The finance department was not The salesman was great he did his best to help find the right vehicle in the right price range for the best fit for us. The finance department was not as pleasant or helpful. More

Kevin/2010 Cadillac CTS I went in to check out a Cadillac cts and had Kevin for a salesman... he was awesome!! Super nice guy and he helped me out a lot! I drove home in my C I went in to check out a Cadillac cts and had Kevin for a salesman... he was awesome!! Super nice guy and he helped me out a lot! I drove home in my Cadillac and am so happy!! Great service and great people at this dealership! :D J. Schaefer More

Came in for a 2010 and bought a 2013 Came in to buy a 2010 Chrysler t&c. Low miles and clean car. Ended up getting a better deal for my trade in and getting a 2013 Dodge Grand Caravan. Ha Came in to buy a 2010 Chrysler t&c. Low miles and clean car. Ended up getting a better deal for my trade in and getting a 2013 Dodge Grand Caravan. Happy with the service More

Excellent Service! Everyone was very helpful and friendly. My husband and I are very happy with our vehicle and the service we got! The process was quick and very smooth Everyone was very helpful and friendly. My husband and I are very happy with our vehicle and the service we got! The process was quick and very smooth! More

Incredible Experience The team at Mitsubishi Gladstone are amazing. First class service, no pressure, and a pleasure to work with. When their slogan is untypical, they mean The team at Mitsubishi Gladstone are amazing. First class service, no pressure, and a pleasure to work with. When their slogan is untypical, they mean it. By far the best experience I have had at a dealership, new or used. More

Great customer service. Had the greatest customer service. The employee was professionally dressed and had a professional attitude. The employee went beyond my expectations o Had the greatest customer service. The employee was professionally dressed and had a professional attitude. The employee went beyond my expectations on what I was expecting to recieve. He did everything possible to get the best price on the vehicle. I will definitely be back in the future. More

Waiting area is something to be desired!! We came in on a Saturday morning for an oil change and warranty work at 8am and the service person on duty was very helpful and nice. After we left We came in on a Saturday morning for an oil change and warranty work at 8am and the service person on duty was very helpful and nice. After we left the service area, we looked for the waiting area, and found a couch and a TV in the corner of the showroom, with a popcorn maker turned off. We than found the coffee in a different area, with yesterdays coffee still in the container and no cups. A service person came over and said he would get fresh coffee and cups which was nice. While we waited in this so called "waiting area" they were having a sales meeting out on the showroom floor, we heard a lot of it, which this should be held in a private area, not with customers next to you! No Wifi anywhere. No food or snacks anywhere, except the salesman offered us there breakfast which was sitting in the middle of the sales floor. We declined the offer. This dealership is in a converted warehouse of some type. Must be on tight budget or something. They have been in this location they said for 3 years. But looks like it was recently, since it looks it was just thrown together. The service person came out and suggested a cafe 1/2 mile down the road. We asked if there was a shuttle, and he said not on weekends. So we ended up walking down there to eat, instead of listening to the sales meeting next to us. There are no stores within walking distance to blow some time. So you are stuck in the corner of the showroom on the couch. We have been to Beaverton Toyota and Honda for service for other cars, and can say they have wonderful areas to wait for your car to get serviced. There service areas make your visit very relaxing. This dealership does not wash your car after its serviced. Gives it back to you dirty, but serviced. Will not be back for anything, Will drive up to Vancouver, WA next time for any warranty work. Will get the oil changes done locally. More