Gladstone Dodge Chrysler Jeep Ram
Gladstone, MO
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I was given an extremely large discount on a used Volkswagen Golf and was able to secure financing and complete the purchase in a very short amount of time (less than 90 minutes). I was very impresse Volkswagen Golf and was able to secure financing and complete the purchase in a very short amount of time (less than 90 minutes). I was very impressed with the management and finance office as well. They offered me all available options and insured that the car buying experience went well without being pushy. I've bought over 10 new or used cars in the last 15 years and this is by far the best dealership I've dealt with. More
Randy was very helpful about finding a vehicle within our price range and desired model. We felt like this was old fashioned service where the customer is important. He is honest and forthcoming and answer price range and desired model. We felt like this was old fashioned service where the customer is important. He is honest and forthcoming and answered all questions directly and professionally. The financing was painless and the car was ready when promised in pristine condition. We have purchased From Gladstone Dodge twice before and have never been disappointed. We will return for the next few vehicles we will be purchasing and will recommend Gladstone Dodge and Randy Burlington to our friends and family. More
I bought a car here in very early April. Scott was not pushy as a salesman and was friendly. There was a lot of confusion between the salesman, sales manager, and the aftermarket salesman about additional pushy as a salesman and was friendly. There was a lot of confusion between the salesman, sales manager, and the aftermarket salesman about additional parts I wanted. I guess they made some assumptions about the details of the parts that weren't quite accurate. I wrote a lengthy review complaining about these issues and the general manager contacted me offering me an additional part to take care of the majority of my issues. I wish it had taken a nasty review and two months to get the issues taken care of, BUT I guess the main point is that things are better now. More
We came in an hour before closing and it was closing time by the time we decided. Everyone was friendly and patient and I feel like we got a good, fair price. by the time we decided. Everyone was friendly and patient and I feel like we got a good, fair price. More
I have been to several auto repair shops and dealerships. Gladstone Dodge Chrysler has been outstanding. I purchased my 2005 300 Limited about a year ago from a different dealer. I was bringing it to that de Gladstone Dodge Chrysler has been outstanding. I purchased my 2005 300 Limited about a year ago from a different dealer. I was bringing it to that dealer for oil changes. A few months ago I decided to go to Gladstone Dodge because they where closer to where I live. WOW, am I glad I did. All of the employees are friendly and professional. The price quoted is the price I pay. I will never go anywhere else for service. When it comes to purchasing another vehicle, Gladstone Dodge will be the first place I will go. I thought customer service was a thing of the past, not at Gladstone Dodge. Because of that great service, you have a permanent customer. Thank you. Carl More
Bought a used Mercedes from out of town. Salesman was very helpful and professional through the sales process. When it came to shipping my car, it was delayed and the saleman clearly lost interest in he very helpful and professional through the sales process. When it came to shipping my car, it was delayed and the saleman clearly lost interest in helping me. To add insult to injury, the car was damaged by Passport Transport, the company that Gladstone uses. Again, Gladstone was less than helpful in helping me deal with the transport company and my claim. As a result, the process took a long time and I did not actually receive my car fully fixed for until a full month after I bought the car. Car arrived with fumes in the fuel tank and no temporary plates even though I specifically asked for them. Would not recommend that you buy buy a car from out of town from them. More
Scott was not pushy as sales reps can be. He listened to what I wanted and worked on getting the sale as close to that as he reasonably could. Hope he is around when I'm looking for another car. When I dr what I wanted and worked on getting the sale as close to that as he reasonably could. Hope he is around when I'm looking for another car. When I drove up to the lot there were several sales reps that saw me but he was the only one that seemed to want to step forward and assist me. I don't know why that was but Thanks Scott. More
Friendly service department, helpful and knowledgeable. The vehicle had several quick fixes and several other issues that required more detailed explanation of the fix as well as the anticipated outcome. The vehicle had several quick fixes and several other issues that required more detailed explanation of the fix as well as the anticipated outcome. More
Very Pleased with the vehicle and the pricing. The honored the price I found on cars.com, were very thorough in explanations of features. Mostly I appreciated the overnight test drive. honored the price I found on cars.com, were very thorough in explanations of features. Mostly I appreciated the overnight test drive. More
Great experience! Knew what I wanted when I went in, Nick was super helpful in finding me the right car. Very happy with my purchase, it was a quick and easy process. Great customer service and very friendly was super helpful in finding me the right car. Very happy with my purchase, it was a quick and easy process. Great customer service and very friendly people to work with! More