![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Gladstone Dodge Chrysler Jeep Ram
Gladstone, MO
Filter Reviews by Keyword
By Type
Showing 252 reviews
We came in an hour before closing and it was closing time by the time we decided. Everyone was friendly and patient and I feel like we got a good, fair price. by the time we decided. Everyone was friendly and patient and I feel like we got a good, fair price. More
I have been to several auto repair shops and dealerships. Gladstone Dodge Chrysler has been outstanding. I purchased my 2005 300 Limited about a year ago from a different dealer. I was bringing it to that de Gladstone Dodge Chrysler has been outstanding. I purchased my 2005 300 Limited about a year ago from a different dealer. I was bringing it to that dealer for oil changes. A few months ago I decided to go to Gladstone Dodge because they where closer to where I live. WOW, am I glad I did. All of the employees are friendly and professional. The price quoted is the price I pay. I will never go anywhere else for service. When it comes to purchasing another vehicle, Gladstone Dodge will be the first place I will go. I thought customer service was a thing of the past, not at Gladstone Dodge. Because of that great service, you have a permanent customer. Thank you. Carl More
Bought a used Mercedes from out of town. Salesman was very helpful and professional through the sales process. When it came to shipping my car, it was delayed and the saleman clearly lost interest in he very helpful and professional through the sales process. When it came to shipping my car, it was delayed and the saleman clearly lost interest in helping me. To add insult to injury, the car was damaged by Passport Transport, the company that Gladstone uses. Again, Gladstone was less than helpful in helping me deal with the transport company and my claim. As a result, the process took a long time and I did not actually receive my car fully fixed for until a full month after I bought the car. Car arrived with fumes in the fuel tank and no temporary plates even though I specifically asked for them. Would not recommend that you buy buy a car from out of town from them. More
Scott was not pushy as sales reps can be. He listened to what I wanted and worked on getting the sale as close to that as he reasonably could. Hope he is around when I'm looking for another car. When I dr what I wanted and worked on getting the sale as close to that as he reasonably could. Hope he is around when I'm looking for another car. When I drove up to the lot there were several sales reps that saw me but he was the only one that seemed to want to step forward and assist me. I don't know why that was but Thanks Scott. More
Friendly service department, helpful and knowledgeable. The vehicle had several quick fixes and several other issues that required more detailed explanation of the fix as well as the anticipated outcome. The vehicle had several quick fixes and several other issues that required more detailed explanation of the fix as well as the anticipated outcome. More
Very Pleased with the vehicle and the pricing. The honored the price I found on cars.com, were very thorough in explanations of features. Mostly I appreciated the overnight test drive. honored the price I found on cars.com, were very thorough in explanations of features. Mostly I appreciated the overnight test drive. More
Great experience! Knew what I wanted when I went in, Nick was super helpful in finding me the right car. Very happy with my purchase, it was a quick and easy process. Great customer service and very friendly was super helpful in finding me the right car. Very happy with my purchase, it was a quick and easy process. Great customer service and very friendly people to work with! More
we felt the salesman was very friendly and very knowledgeable abut the Dodge Journey that we purchased, we did not have any high pressure sales which is very refreshing from any car we have bought knowledgeable abut the Dodge Journey that we purchased, we did not have any high pressure sales which is very refreshing from any car we have bought in the past. Based on my experiance I would Highly recommend this dealership. More
Pretty standard sales approach and techniques but they are unusually friendly and not the typical aggressive sales folks. I felt relaxed and respected. If this is your first new car purchase or you are are unusually friendly and not the typical aggressive sales folks. I felt relaxed and respected. If this is your first new car purchase or you are an old pro this is likely a good place for you to try. I don't know if this is the lowest possible price but I feel they were within 500 dollars without a bunch of theater. I don't like to wait a long time to receive the word from the manager and I was happy to have such breaks to go quickly. More
Miguel very polite and friendly , dressed professionally and not come of as being a thug.( dresses poorly and their persona ). Liked have Miguel as our sales person. and not come of as being a thug.( dresses poorly and their persona ). Liked have Miguel as our sales person. More