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Gladstone Dodge Chrysler Jeep Ram
Gladstone, MO
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 255 reviews
June 05, 2013
Tom tried to sell me approximately $1125 of unnecessary service and showed little concern regarding the service need that I brought my vehicle in for. Upon checkout, the cashier couldn't tell me if the de service and showed little concern regarding the service need that I brought my vehicle in for. Upon checkout, the cashier couldn't tell me if the dealership offered a military discount and told me to go find Tom. Is it too much to great your customers with a smile and say please and thank you. I had to stand at the cashier's window for 8 minutes before someone came into that little room to check me out. I will certainly put you at my location of last resort for service, contemplating a letter to Chrysler's corporate office to explain why your customer experience is remedial. I will certainly tell friends and family to avoid your dealership. Funny, when I got home I was talking to all of my neighbors' in my driveway who told me that your dealership should be called a "stealership." Grade: Fail More
by idrivelhs
Employees Worked With
Tom Sobbe
June 04, 2013
True professionals at Gladstone Dodge!!!! I needed a new truck and they delivered with a "no stress" buying experience. I am a customer for life!!!! I shopped several KC area dealerships and was not given truck and they delivered with a "no stress" buying experience. I am a customer for life!!!! I shopped several KC area dealerships and was not given much attention. At Gladstone Dodge, I was treated awesome and drove away a new 2013 Ram in less than an hour. I would highly recommend this dealership to anyone who is interested in buying and buying from true professionals who know what the term customer service truly means. Can't thank them enough and I now own the truck that I always wanted at the price I was looking for. I gave them this rating due to their work ethic and the way that I was treated. They treated me like family and you must check them out!!!! More
by AveryWilliamson1974
Employees Worked With
Troy Pratt, Kristian Lockridge, Troy Pratt, Kristian Lockrigde
June 03, 2013
our salesman took us serious when we said we didn't want to play the back and forth game just give us your price and he did. He respected us. want to play the back and forth game just give us your price and he did. He respected us. More
by jazzy000
Employees Worked With
Scott, Scott Marguet
June 01, 2013
The experience was quick, easy and awesome. One of the best car buying experiences I have had in a long time. Last time I bought a car was in 1998 and Rick made the process so easy. best car buying experiences I have had in a long time. Last time I bought a car was in 1998 and Rick made the process so easy. More
by samcintosh
Employees Worked With
Rick Homer, Rick Homer
May 30, 2013
Scott Marguet was very knowledgeable and helpful. he was a joy and made the whole experience a good one. I will highly recommend Scott and his dealership to anyone who asks me. I have bought several cars a joy and made the whole experience a good one. I will highly recommend Scott and his dealership to anyone who asks me. I have bought several cars through Gladstone dodge over the years and will most definitely come back. however, I would have liked to haggle a little more on the price. lol Scott was honest and up front and pulled no punches with me. I felt comfortable in my buying experience. Thank You! More
by llrollings
Employees Worked With
scott marguet, Scott Marguet
May 26, 2013
I came to the dealership to buy a specific vehicle and these guys took care of me, good people and got me exactly what I wanted these guys took care of me, good people and got me exactly what I wanted More
by adamhowell88
Employees Worked With
russel,randy burlington, adam, Russell Bell, Randy Burlington, Adam Cash
May 25, 2013
Danny did a great job helping my husband and I purchase our new truck. We will be back to see him when we are ready to purchase our next vehicle later this year. our new truck. We will be back to see him when we are ready to purchase our next vehicle later this year. More
by ahazlett09
Employees Worked With
Danny Elizondo, Danny Elizondo
May 23, 2013
No hassle shopping. None of the typical games. Seemed like a honest price without going back and forth to the sales office. Did not like the fact that I did not leave with a full tank of gas! like a honest price without going back and forth to the sales office. Did not like the fact that I did not leave with a full tank of gas! More
by phowlett
Employees Worked With
scott m, Scott Marguet
May 18, 2013
Scott helped us to find just what our family needed without pressure. We are very pleased with our experience at Gladstone Dodge and will work them them for all our future auto needs. without pressure. We are very pleased with our experience at Gladstone Dodge and will work them them for all our future auto needs. More
by meierarend
Employees Worked With
Scott Grogg, Scott Grogg
