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Gladstone Dodge Chrysler Jeep Ram

Gladstone, MO

2.5
254 Reviews

5610 North Oak Trafficway

Gladstone, MO

64118

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Showing 254 reviews

October 08, 2023

We had a wonderful experience in our search for a new car. Our questions were answered and we found the perfect car without pressure or stress. More

by kfreeman410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh , Anderson Foster, Tim Doherty, Mike Hawes, Troy Pratt, Russell Bell
September 21, 2023

I had an outstanding experience buying my dodge ram from Jerry Hicks. Everyone at the dealership was very friendly and helpful. I would definitely recommend them to anyone More

by donna.moran392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Grogg, Anderson Foster, Tim Doherty, Mike Hawes, Troy Pratt, Russell Bell
July 12, 2023

I wish I had read the reviews on this dealership's service department before bringing my car in. Completely agree, worst service. I will never go back. More

by MJMS921
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
July 06, 2023

Worst service. Bought 2015 Jeep and was sold a lifetime detailing package I didn't really want but when the deal dropped from $900 to $500 I took it. Now they are t More

by GVP
Service Communication
Recommend Dealer
No
Employees Worked With
AJ, Kyle and Shawn Seigel
April 01, 2023

Never going back. Had a coolant leak and limped to the dealer down the road who sells jeeps. Found out they're the sister store of an official jeep dealer and any po More

by whammy.air0k
Recommend Dealer
No
Employees Worked With
Tony, Kevin, Andrea
January 04, 2023

3 year old van transmission went out. SECOND VAN purchased exactly 101,000 miles transmission went out. Dealership help in any way. NO, just give them the money and move along. Transmissi More

by MadMotherNlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anderson Foster, Tim Doherty, Mike Hawes, Troy Pratt, Russell Bell
January 31, 2022

If I could give 0 stars I would.We experienced it all, If I could give 0 stars I would. We experienced it all, lack of communication, gaslighting, mechanics neglect all of it. I will never go here ever a More

by msaip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
December 09, 2021

This is the worst experience i have ever had with any dealership anywhere. They are crooks. They lied and misrepresented every conversation and transaction i had with them. I am reporting them to the BBB More

by Alsasphaltpaving
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hawes
November 22, 2021

If you need a new car or truck do yourself a favor and ask for Jake in sales as soon as you call or walk through the door. Cowboy is also the best. Took good care of me on my néw longhorn purchase. Jeff More

by Jgaz99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake , Mike Hawes, Troy Pratt
November 08, 2021

Service department is an absolute joke! I took my brand new jeep in to have a minor manufacture paint blemish fixed. Its been over a month now and they still cant tell me when it will be done. Every time I More

by cbrotzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan, Anderson Foster, Tim Doherty, Mike Hawes, Troy Pratt, Russell Bell
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