Gladstone Dodge Chrysler Jeep Ram

They were extremely informative and helpful in my new car buying experience. When it came down to the nitty gritty of the numbers the helpful sales staff at Gladstone dodge made it happen. Overall I rate Sha buying experience. When it came down to the nitty gritty of the numbers the helpful sales staff at Gladstone dodge made it happen. Overall I rate Shawn and the other staff at Gladstone dodge top notch. More

I enjoyed working with Scott and Troy because they answered all my questions about a vehicle that I was interested in and offered a fair deal resulting in my purchasing the truck. This is not the sec answered all my questions about a vehicle that I was interested in and offered a fair deal resulting in my purchasing the truck. This is not the second vehicle we have purchased from Gladstone Dodge. I liked their approach to car dealing. More

I have known Tony Chambers for many years. He takes care of his customer and has no problem taking time to come talk to you even if you are visiting to just kick some tires on cars you might be interested i of his customer and has no problem taking time to come talk to you even if you are visiting to just kick some tires on cars you might be interested in. I have bought 3 trucks and two cars from Gladstone and will be back to visit Tony for my next car purchase. More

Tony did everything possible to meet my needs and service throughout the process was excellent. Would recommend Tony and dealership at any time in the future. throughout the process was excellent. Would recommend Tony and dealership at any time in the future. More

I purchased my 2014 Jeep Wrangler Rubicon from Gladstone Dodge. I am from a few states over, and even though there was a large distance between me and the dealership, they were able to handle business bette Dodge. I am from a few states over, and even though there was a large distance between me and the dealership, they were able to handle business better than the dealer down the street from me! Tony is great, he checked up on me regularly and was available to answer my numerous questions without complaint. Not once did I feel as if I was a burden to him or his fellow sales team. The vehicle was in perfect condition and I couldn't be more happy with my purchase and experience. I would recommend Gladstone Dodge and Tony to anyone interested in buying a Jeep. More

I was helped and not pressured it was an over all enjoyable experience it was my first time buying a car by myself and the salesmen there made me want to return next time I have to make a purchase enjoyable experience it was my first time buying a car by myself and the salesmen there made me want to return next time I have to make a purchase More

I HIGHLY recommend Walter Peters who also goes by "Smokey"200%! He took care of us the entire time tending to all our wants and needs! He is a knowledgeable man, who knows what he's talking about. He "Smokey"200%! He took care of us the entire time tending to all our wants and needs! He is a knowledgeable man, who knows what he's talking about. He is AWESOME!!!! Definitely will be doing business with him from now on?? More

I made an appointment for a State Inspection online and received a reply to bring it in on Wednesday, 1/9/13. Upon my arrival I pulled into the service area and waited by my vehicle. There were (4) service received a reply to bring it in on Wednesday, 1/9/13. Upon my arrival I pulled into the service area and waited by my vehicle. There were (4) service advisors who seemed busy on their computers. Finally one service advisor approached me (Heather) and asked if they could help me. I indicated that I had an appointment for a MVI. The comments out of her mouth were sarcastic stating that they did not do state inspections on Wednesday and asked who made the appointment with me. I told here and it was obvious she was displeased but said she would take care of it reluctantly. I also mentioned that I needed my tires checked. She indicated that it was part of their courtesy multi-point inspection. Approximately an hour later I was approached by Heather and was told my vehicle passed inspection but my vehicle needed attention to several areas such as an oil change, new battery and there is an oil leak. She stated quoted a price for this service which I declined. She said she would have my vehicle brought around along with the paperwork. I waited by the service entrance and waited while she took care of other customers arriving in the service area. After delivery of my vehicle and arriving at home I checked the tires. The tires were never checked and were low. It is obvious the courtesy check is for items that the dealer can derive possible revenue from and ignores basic general requests by the customer. Lack of attention to detail. Despite some basic remodeling at this dealership the service is the same. I would NOT recommend this dealership for service period! More

Bakr, hope I spelled his name correctly, was very knowledgeable and professional, while being approachable and being personable. I appreciate not having to haggle too much to reach a win win scenario knowledgeable and professional, while being approachable and being personable. I appreciate not having to haggle too much to reach a win win scenario for all parties imvolved. More

I drove approximately 1 hour to Gladstone Dodge Chrysler Jeep and Ram to test drive a used sports car. After dealing with dozens of pushy sales people and shopping for over a year for the perfect deal, we w Jeep and Ram to test drive a used sports car. After dealing with dozens of pushy sales people and shopping for over a year for the perfect deal, we were surprised at the change of scenery at this dealership. Our salesman, Nick Ballard, was extremely knowledgeable and friendly. We found it refreshing that after a test drive, instead of pressuring us to make an instant purchase on a vehicle that we were unsure of, Nick told us that if we didn't like the vehicle then we should not buy it. I can not recall a time in which a salesman put his interests behind ours like Nick did. We wound up purchasing the vehicle, and have no regrets. I will be going back to Gladstone Dodge Chrysler Jeep and Ram for my next vehicle when that time comes. More