Gladstone Dodge Chrysler Jeep Ram
Gladstone, MO
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Scott was very knowledgeable and friendly. He answered all of my questions in a direct business like matter. He didn' t talk down to me. I will definitely pass his name on to my friends. all of my questions in a direct business like matter. He didn' t talk down to me. I will definitely pass his name on to my friends. More
My overall experience at Gladstone Dodge was excellent. Tony spent a lot of time finding the perfect jeep cherokee for my family.Tony was very knowledgeable about the cars he showed my husband and I. The Tony spent a lot of time finding the perfect jeep cherokee for my family.Tony was very knowledgeable about the cars he showed my husband and I. The price was lower than anybody in town and the quality was great. I bought a used Jeep with very low miles and in excellent condition. Tony was very professional and kind. My experience with John in finance was just as good. They went above and beyond to satisfy my needs. My husband and I will go there again when the time comes for another vehicle. More
Looking for a Jeep Grand Cherokee for my daughter. Found a great one, but was disappointed on the trade-in option amounts, so we ended up just buying it out right. The dealership came through with all of t a great one, but was disappointed on the trade-in option amounts, so we ended up just buying it out right. The dealership came through with all of there promises. More
I love my Camaro so much that when I'm having a bad day I go look at it and I feel better! I'm so glad we were able to work out a deal on my shiny red Camaro! day I go look at it and I feel better! I'm so glad we were able to work out a deal on my shiny red Camaro! More
Upon checking out Gladstone Jeep, I met Scott Grogg who epitomized professional character, understanding my needs and wants. I will be making a future purchase. epitomized professional character, understanding my needs and wants. I will be making a future purchase. More
Salesman, Jake Clark, performed with excellence and I had a pleasant, satisfying experience dealing with him. Other salesmen were adequate but did not seem interested in me. Had problem with software in id a pleasant, satisfying experience dealing with him. Other salesmen were adequate but did not seem interested in me. Had problem with software in identifying which pickup was being sold which caused delay in finding truck for test drive. Big problem in processing the lease sales contract as the software could not print out the contract properly. Amounts did not add up and balances were incorrect; amounts had to be manually changed by finance manager then both of us initialed his changes. New software called CRM and dealership doing very little leasing business was blamed for the problem per the finance manager. Lease customers need to be made aware of such issues when closing as lease that was agreed to will not be printed on the lease contract which they will sign. More
We went to this dealership in pursuit of a Honda CRV that we had seen listed online. Nick was very friendly from the start and the vehicle was in excellent condition. We were able to get the price where we n we had seen listed online. Nick was very friendly from the start and the vehicle was in excellent condition. We were able to get the price where we needed it to be and Nick helped to assist us in getting this vehicle. It was a great car buying experience and very smooth process. I would recommend anyone to go here when considering buying a car. More
Very rude counter manners, never any eye contact and it was more important to answer the ringing phone (3) calls than to give sevice and attention to the PAYING customer. I still have no idea who the servi was more important to answer the ringing phone (3) calls than to give sevice and attention to the PAYING customer. I still have no idea who the service representative was, he never introduced himself, nor is there a displayed name. The counter area is very customer unfriendly, and moving the pay services to this location does not lend to good relations. one of the services this time was the reinstallation of a rear view mirror that had come off, it was glued back on, but it was left covered with grease. More
Tony is a great guy and he helped me with everything I needed. It was a great car buying experience thanks to him. I would definitely come back to not only this dealership, but also to work with him. Dann needed. It was a great car buying experience thanks to him. I would definitely come back to not only this dealership, but also to work with him. Danny the finance guy is great to! I always feel at home when I'm at Gladstone jeep dodge and Chrysler. More
My wife was looking for a used Jeep Liberty. Scott was very helpful and honest. Scott made the process smooth and easy. Would highly recommend Scott and Gladstone Jeep to my family and friends. Thank y very helpful and honest. Scott made the process smooth and easy. Would highly recommend Scott and Gladstone Jeep to my family and friends. Thank you. Don Lee More