Gladstone Dodge Chrysler Jeep Ram

Do Not Expect a Timely Oil Change On three separate occasions I have spent over three hours waiting for an oil change for my Jeep. This location does not take appointments. I notified On three separate occasions I have spent over three hours waiting for an oil change for my Jeep. This location does not take appointments. I notified the manager of this and he said I would have much better luck if I came in on a weekday. I like most people work.... But it I did the last time.... It was three hours which was down from the four I was spending on Saturdays. This week I went by it was going to be two hours before they could get my car on the rack. I do not know whether it is mis mana gent..... Lack of staff.... My time is too valuable to spend three to four hours getting an oil change. I am taking my business to a local auto service that will take appointments. More

Above and Beyond Experience! Scott Grogg is one down-to-earth salesman. He actually hears the customer and their needs, and places them above his own interests. Because of his w Scott Grogg is one down-to-earth salesman. He actually hears the customer and their needs, and places them above his own interests. Because of his willing ability to go above and beyond, my husband and I drove away in a brand new Town and Country van. Scott Grogg earned another customer and a loyal client to Gladstone Dodge. Thank you, Scott!! More

A buyers trust Mike Smith was a pleasure to work with. A true gentleman, professional and very welcoming. Working with Mike was the easiest process I've ever gone t Mike Smith was a pleasure to work with. A true gentleman, professional and very welcoming. Working with Mike was the easiest process I've ever gone thru in buying a car. Mike earned my business and my trust. I plan on visiting Mike again when it's time for a new car. Thank you for everything and I love the Dodge Charger More

Completely Satisfied An excellent purchase experience through Jake on the purchase of our new Durango. We had a couple snags getting some accessories put on the vehicle b An excellent purchase experience through Jake on the purchase of our new Durango. We had a couple snags getting some accessories put on the vehicle because Dodge hasn't supplied the parts yet, (not the dealers fault) and Jake has bent over backwards from the sales side, as has AJ from the service side to get the problems corrected. The sale/financing/delivery went flawlessly and I would definitely recommend Jake and this dealership to buy your new car. More

Great Customer Service We would recommend friends, family, strangers to come and purchase a vehicle from Gladstone Dodge we have purchase two vehicles from Tony B. He rock We would recommend friends, family, strangers to come and purchase a vehicle from Gladstone Dodge we have purchase two vehicles from Tony B. He rocks!!!! Also our finance Guy was great too!!!!! More

Nice start This was my first time working with a dealership. You folks bent over backwards to help us out. I will definitely recommend you to others and will This was my first time working with a dealership. You folks bent over backwards to help us out. I will definitely recommend you to others and will most likely use you again in the future. I thank you for all your help and time. More

Jeep Purchase I wish all car buying experiences were this pleasant! Nick was fantastic. No high pressure tactics, just easy, fast and Pleasant!Nick was a sweetheart I wish all car buying experiences were this pleasant! Nick was fantastic. No high pressure tactics, just easy, fast and Pleasant!Nick was a sweetheart and Hershel McWilliams the used car manager was great also. More

Needed a vehicle I had totaled my car in an accident and needed one to replace it. My first thought was a Dodge truck since I have experienced first hand how tough th I had totaled my car in an accident and needed one to replace it. My first thought was a Dodge truck since I have experienced first hand how tough they are. Decided I didn't really need one as much as wanted one so I looked at Jeeps. There were a couple I liked, they turned out to be a surprisingly good ride, but a little beyond my budget for the time being. The Dodge Avenger was suggested, as it is a good vehicle and had a big factory rebate with it ($3500 up-front). Took it for a test drive and it really surprised me. It proved to be a much smoother, quieter, and more spacious ride than my Elantra was. It didn't have all the bells and whistles, but who really needs those anyway? Ryan took the time to find out what I was looking for and made recommendations that would be best for me and my situation. He said he would fight for me to get things worked out and he did. I bought the Avenger that day and do not regret it. I can easily see going back to this dealer to work with Ryan in the future and I do plan to do so. I was treated right and respectfully and do not feel as if I got screwed-over at all. I look forward to taking all my car-buying business here and dealing with Ryan. More

Great new car buying experience This place was amazing they got us the best deal hands down. This was the best experience buying a new car ever will definitely return my business!!! This place was amazing they got us the best deal hands down. This was the best experience buying a new car ever will definitely return my business!!! More