Gladstone Dodge Chrysler Jeep Ram

watch for hidden cost, and forget you after purchase I have bought three new vehicles, I am livid over agent fees, which by law they can charge the cap of $199.99. After the sale the sale the honeymoon i I have bought three new vehicles, I am livid over agent fees, which by law they can charge the cap of $199.99. After the sale the sale the honeymoon is over. I was the fool and did not catch the agent fee until I went to register my vehicle. Quick throw out the paperwork. I as previously stated did not catch this. I want to cancel maintenance plan, just don't trust this either. I will not return to this dealership, and to think after three new vehicles from them. This is the end. Adam was good at what he does, do not get me wrong, he did me right, it was the next step, I won't forgive. More

These people are top notch I dealt with Tony Chambers-Sales, AJ-, A finance mgr and Brent-Parts Mgr. I got there in the late afternoon and we closed the deal that evening. Tony I dealt with Tony Chambers-Sales, AJ-, A finance mgr and Brent-Parts Mgr. I got there in the late afternoon and we closed the deal that evening. Tony stayed past closing time for me. Went back for one minor issue that was solved to my satisfaction. If you're buying a car from this dealer see Tony and he will take care of you. Very straight forward. No bull. Good place. Go there. More

TRUCK GUYS READ HERE I bought my truck here March 1st this year. Its already been back to the dealership five times. The last time I went to pick it up (after they said it I bought my truck here March 1st this year. Its already been back to the dealership five times. The last time I went to pick it up (after they said it was done) I got in the truck and noticed the check engine light was on. I go back inside and told them it had a CEL. A guy from the service department comes out (not a technician) and clears the code. I get half way home and the light re-appeared. I've told them I am sick of driving back and fourth to their dealership. There is no way they properly "inspected" this thing before I bought it. Which they later admitted the "new" guy checked it over. I figured. NEVER take a diesel truck to these guys for service or buy one here. I have called at least twice a week for the past 3 weeks asking about the code my truck is throwing and they cant give me a straight answer other than "Oh can you read me that code again?" "I'm still working on it." I am a mechanic by trade and just like the old saying goes "If you want it done right, then do it yourself" Never buy a diesel truck from these guys. Their skills are incompetent as far as diesel pickups go. They even admitted that to me. Another excuse they gave me for always having to bring it back and never getting it right the first time is they don't have enough diesel trained technicians. Truck was sold to me having previously a power programmer which actually voids factory warranty and they didn't disclose that prior to sale. I had to find that out myself. They replaced the computer free of charge. That's how I feel about this juke joint. They tell you everything you want to hear to make the sale then once that sale is made they don't seem to give a xxxx about the problems your having. Cant wait to see what BS excuses they write to this review. More

the best There not like Lee Summit dodge or south town dodge great people to work with don't lie easy to work with and they call you back don't even waste your There not like Lee Summit dodge or south town dodge great people to work with don't lie easy to work with and they call you back don't even waste your time with those other two. More

Shawn Siegel - OUTSTANDING! Shawn was awesome! We did most of our initial consulting via email, I live in St. Joseph and didn't want to make the 1 hour drive just to waste my t Shawn was awesome! We did most of our initial consulting via email, I live in St. Joseph and didn't want to make the 1 hour drive just to waste my time. He was straightforward, honest, efficient and personable. He was able to get me into the car I wanted, at a price I could afford, with the very least hassle possible. I have to say it was the most pleasant car buying experience that I have ever had! Definitely worth the drive! I will recommend Gladstone Dodge to anyone who asks and probably some that don't! More

worst ever If i could give them 0 stars i would .after you agree to buy they lose all care about you and lie every chance they get you get the true slime ball us If i could give them 0 stars i would .after you agree to buy they lose all care about you and lie every chance they get you get the true slime ball used car sales feel More

Jake Clark-Best Car Sales Experience Thus Far (2014 Jeep) The amount of effort and hard work Jake Clark put into the 2014 Jeep Patriot Latitude purchase I made was what made me sign the deal in the end. I cou The amount of effort and hard work Jake Clark put into the 2014 Jeep Patriot Latitude purchase I made was what made me sign the deal in the end. I could not have designed a more personally invested sales professional if I had tried but thankfully, Jake was everything I needed to guide my choice and more. Although the negotiations with Jake's supervisor got rough, Jake went MORE THAN above and beyond his role to ensure that I was satisfied with my purchase in a reasonable price point for a recent college graduate. How do I rate this experience with Jake? I can only recommend anyone and everyone go to him for their buying needs....he is so far from your typical pushy/overbearing salesman that it made buying my Patriot almost a walk in the park (more like drive in the park-literally). Not many people run into someone like him on a sales lot asking for directions to the used car section and end up buying a more budget-friendly/newer vehicle because he believed it was the BEST deal he could provide. Without a doubt, I will refer everyone I know to Gladstone Auto as long as they see Jake C More

See Jake Clark - 2014 Jeep Cherokee Initial Purchase Thanks Jake. You handled our vehicle search and purchase the way we like. Patient and no pressure. It didn't bother you a bit that we test drove so Thanks Jake. You handled our vehicle search and purchase the way we like. Patient and no pressure. It didn't bother you a bit that we test drove so many vehicles, some more than once. You even allowed us to evaluate one over the weekend, which by the way, sealed the deal. It was a rather long wait getting to the paperwork but in all fairness it was an extremely busy day for the dealership (viewing that as a good sign I hope) so I don't know what you could have done. We'll be back to see you and we'll also direct our friends your way. --------- This is my initial review of the purchase. I will also review the final purchase when the last few items are delivered - hitch installation, window tinting, & rust protection. That review will go to AJ Wasman and the Service area. More

2014 Jeep Compass I had a terrible buying experience believe all they care about is the sale once that is complete they are done too. Have been trying to get my steeri I had a terrible buying experience believe all they care about is the sale once that is complete they are done too. Have been trying to get my steering wheel looked at it appears thate color or something is fading off pictures were taken when I took it in for the first oil change then was advised a month ago that pictures would not work I would need to bring it back so their service manager could look at personally as of today 30 days later no call not contact. I am now taking my Jeep to Lees Summit Jeep they are friendly, and actually concerned about their customers even after the sale. Do not I repeat do not go to Gladstone Dodge. More