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Gladstone Auto Sales

KCMO, MO

2.8
12 Reviews

7406 N Oak Trafficway

KCMO, MO

64118

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Showing 12 reviews

November 28, 2023

Pleasant buying experience. Patience with my disability and very kind. Car was cleaned and gassed as promised.Ruth was my main contact and would send my family to see her. More

by rrnastire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Espeland
September 04, 2023

Vehicle purchased barely made it home with the left rear brake caliper locked up. Purchased in 2023. Tires were mounted backwards so that DOT date of manufacture were hidden. Tires were 22 years old - man More

by Jethro
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeff and Ruth
July 17, 2023

Tried to lock me into a contract with a mediocre deal on a car that very likely had rolled back miles. Refused to service the vehicle as well. Dont trust this dealer, very shady! More

by amarble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruth, Jeff
May 16, 2023

EXCELLENT CUSTOMER SERVICE AND RUTH WAS VERY KNOWLEDGABLE AND LISTED TO OUR CONCERNS. NEVER ANY PRESSURE. More

by ruthron24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Espeland
May 16, 2023

DO NOT PURCHASE FROM HERE! They’re great at the game they play. I purchased an SUV from them after being told my car was “unsafe” to drive home. I have not even made my f More

by NicoleLarea22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Owners
September 30, 2022

Ruth and Jeff went over and beyond. I traveled from Hawaii and all negotions and options were figured out to my satisfaction prior to arriving. Looking for a quality vehicle with peop More

by rrnastire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth, Jeff
September 23, 2022

Gladstone Auto was not ready for our visit. We called ahead before going to see the car, but the car was not on the lot when we arrived, and they struggled to find the car in their system. Afte More

by johngmyrick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owner
June 03, 2022

Ruth was very professional and kind. Explained all of the paperwork and we never felt any pressure. Go visit them with confidence, they are very respectful. More

by ruthron24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Espeland
February 20, 2022

Great experience! Went in looking at one car, drove several when we came back with my son and left with a great car! Financing was fantastic and my son is very happy w More

by JAMarks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Ruth
February 17, 2022

The dealer was OK,there cars seemed to be pretty good the two we looked at were all over priced. The bath room sure did need some cleaning. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony,Ruth
1