
Gjovik Chevrolet Buick GMC
Sandwich, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great service! Down to earth team that explained everything well and easy to work with. When it came time to completing the paperwork it was an easy transition. Thank you!! everything well and easy to work with. When it came time to completing the paperwork it was an easy transition. Thank you!! More
Buying our 2020 Blazer Karla was great to work with. She is knowledgeable about the product. We were able to get a great deal. We will definitely recommend her to our family Karla was great to work with. She is knowledgeable about the product. We were able to get a great deal. We will definitely recommend her to our family and friends! More
They took good care of me good customer service Took my car in was having trouble with the screen blacking out and they went over and above to make sure my car was fixed Took my car in was having trouble with the screen blacking out and they went over and above to make sure my car was fixed More
Very nice dealer Chris was great to deal with very happy with the whole experience I would definitely recommend you to other people I will definitely come back in the Chris was great to deal with very happy with the whole experience I would definitely recommend you to other people I will definitely come back in the future for my next vehicle needs Should give Chris a big raise he did a great job More
Anthony..Its was the easiest purchase I have ever made , very happy you were the one that helped me buy my bad xxx truck , Hope to see you in the future, And I will be sending all my Familia & Friends there very happy you were the one that helped me buy my bad xxx truck , Hope to see you in the future, And I will be sending all my Familia & Friends there Thx You... More
5 Star Treatment Every person I interacted with was AMAZING! From my first inquiry about the car with the sales team, to the F&I process, until I pulled away in the c Every person I interacted with was AMAZING! From my first inquiry about the car with the sales team, to the F&I process, until I pulled away in the car, all were fabulous. Everyone was kind & obviously took pride in their work. More
The scheduling of the work was completely mis-managed I scheduled for paint protection, fabric, rustproofing and what I understood to be under-body sound proofing. Knowing I had vacation planned for Nove I scheduled for paint protection, fabric, rustproofing and what I understood to be under-body sound proofing. Knowing I had vacation planned for November 25, 26 ans 27th. I made an appointment with Brandy to drop off my car Monday afternoon the 25th. I arrived around 1:00pm on Monday. Michael was trying to assist. the problem seemed to be that another customer had not yet returned the loaner car that was scheduled to have been brought back by 11:00am. Would I mind waiting in the lounge while they sorted this out. Having been hanging around in the area, Brandy reappeared with the work order that had 11/26/drop-off. I replied that knowing the work would take more than 1 day, when I made the appointment, my expectation was that I would drop off Monday in order for the work to be done of Tuesday the 26th. Brandy insisted the mistake was mine and I would need to come back on Tuesday. To say the least, I was quite unhappy which I clearly voiced. The resolution remain my problem to which I departed and wasted a 40 mile round trip only to have to repeat the next day. Wednesday the 27th was bad weather with strong winds and rain. Micheal tried to contact me several times but our phone lines would not connect. Michael finally was able to text me around 4:00 to let me know Line X had not yet picked up my car in a timely manner. I was ok with that as I was not traveling on the holiday. When I called on Friday to see if my car was done, Micheal was away. the gentlemen I spoke to said he had no record of the car being returned yet- could be due to the Holiday. I called again on Saturday. Nope wouldn't be done. When I called on Monday, December 2nd Micheal made me aware early afternoon that Line X has JUST PICKED UP MY VEHICLE THAT DAY!. For heavens sake. My car sat at dealership from November 26th to December 1st with NOTHING DONE. Micheal was able to let me know early Tuesday morning that my car was finally done. I had to take off early from my office to make the pick-up. As a side note, I was under the impression that I purchased Sound Proofing. Every document I saw noted clearly - NO LINE-X. I questioned this several times and even contacted my Salesman Max who assured me that yes. I did purchase sound proofing. None of the paperwork I was given at financing showed any breakdown. Finally, to the cashier. what does the invoice say? No Line X. I asked Micheal directly - I thought we had this straightened out. Michael said he noticed it on the return paperwork and crossed out that line on his record. I presented my invoice suggesting it would have bee a good idea to write that on my copy as well. He did not. At the end of the day, I believe Michel was trying to be helpful. Brandy seemed more interested in my being wrong. I don't know where the blame lays for the scheduling. I would also state that if I do have sound proofing, it was a big waste of money. Lesson learned More
Great Experience Purchasing our new truck was a great experience with Josh and Steve was very helpful when deciding on a warranty. I would highly recommend them both. Purchasing our new truck was a great experience with Josh and Steve was very helpful when deciding on a warranty. I would highly recommend them both. More
Smoothest deal Works with what you have, tries best to accommodate every step of the way and nice people. Would recommend dealership to others for a great car. Works with what you have, tries best to accommodate every step of the way and nice people. Would recommend dealership to others for a great car. More
Great Dealing with Josh was great. I’ve bought now a total of 3 new vehicles here and will most likely get the next one here. Dealing with Josh was great. I’ve bought now a total of 3 new vehicles here and will most likely get the next one here. More