Girard Nissan
Groton, CT
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I was greated immediately upon entering the service area. Richard Girard who I made my appointment with asked a few questions and helped me out also the same day as oil change,with a recall. He apolized af Richard Girard who I made my appointment with asked a few questions and helped me out also the same day as oil change,with a recall. He apolized after for not washing the car. It was a snow and bitter cold day. He said I could call another day to have it done. The time he quoted me over the phone was right on, seeing that I waited for it to be done. More
Another Super and Satisfied visit to Girard Nissan for a Service visit. Enough cannot be said about the Professionalism, Friendliness, Honesty and suberb work done by the one who serviced my car. For the pa Service visit. Enough cannot be said about the Professionalism, Friendliness, Honesty and suberb work done by the one who serviced my car. For the past 2 years I have never left the Service Dept feeling that maybe I am not being told the truth of being taken by dishonesty. I ususally just visit the Service Dept for routine Maintenance. This time while my car is under waranty had to have a part replaced. The part was ordered and replaced in a time period that was unbelievable. I love love love Girard Nissan from the Service Dept to Sales. I have never been treated like I was an important customer in the Automobile Business before. Thank you Girard Nissan.. Nancy jp More
Richard is so accomodating and friendly, he is truly a pleasure to call when I have a problem or question, or need to make an appt for service. You have a great sitting area, also, with the TV. Comfy chai pleasure to call when I have a problem or question, or need to make an appt for service. You have a great sitting area, also, with the TV. Comfy chairs. :) More
Both Auto Body and Service were terrific. I wish I remembered who called from Auto Body to let us know the car was repaired on time and the fact that they made sure they checked with Service to expedi remembered who called from Auto Body to let us know the car was repaired on time and the fact that they made sure they checked with Service to expedite the service due. Richard from Service has always taken care of us and that is why we have taken our vehicles there for the last six years. I have purchased five vehicles from them and have nothing but outstanding service and super deals when purchasing. I recommend them to everyone as they are the only Girard Dealership I will deal with. More
Martin and George were very helpful and knowledgeable about their field. Martin was very accommodating. The dealership offered a test drive in a timely fashion and were very considerate to offer me a re about their field. Martin was very accommodating. The dealership offered a test drive in a timely fashion and were very considerate to offer me a reasonable price based on my military status. More
During Hurricane Sandy, a tree fell on my car. The damage that was done was pretty bad, but not bad enough to have the car totaled out. I brought my car to Girard Nissan to have them fix the damage t damage that was done was pretty bad, but not bad enough to have the car totaled out. I brought my car to Girard Nissan to have them fix the damage that was done. The original estimate was 22 days. After the dealership noticed additional damage that wasn't included in the original estimate, the estimate was increased. The dealership eventually ended up having my car for around 60 days. While the length of the repair was almost 3 times the original estimate, the work that was done was excellent. They were also very good at responding with updates when I called to find out the status. They were very forthcoming with the issues that were causing delays such as waiting for parts or tools needed to complete the repair. Also, when my rental reimbursement coverage ran out the dealership provided me with a loaner car for the remainder of the repair. More
This is the third time I have purchased a vehicle from this dealership. Not only are they convenient for me to purchase from I have been dealing with them since early 2008. I really enjoy the friendlyness this dealership. Not only are they convenient for me to purchase from I have been dealing with them since early 2008. I really enjoy the friendlyness and willingness to help and if they don't know the answer they know where to get the answer and provide me with an answer in expeditious manner. As a member of the Armed forces I really do enjoy their willingness to work with me very impressive people skills. Over the last few years of dealings with them I have full confidence and trust in this dealership. More
I was worried at first because in the past i had unpleasant visits with the service department during recall work. This time i told them exactly what type of work i wanted done and it was a very Goo unpleasant visits with the service department during recall work. This time i told them exactly what type of work i wanted done and it was a very Good experience More
Visiting each month for repair for the past five months. Two times same repair and try to charge me the same amount ??? Will never be back here. Worst!! Two times same repair and try to charge me the same amount ??? Will never be back here. Worst!! More
All the sales staff were friendly and went out of their way to ensure my experience there was awesome! This is my 3rd new car purchase and out of all my experiences this was byfar the BEST! I would like to way to ensure my experience there was awesome! This is my 3rd new car purchase and out of all my experiences this was byfar the BEST! I would like to say thankyou to the whole Girard Nissan Sales crew you guys are AWESOME! More