Girard Nissan

This visit was over all a great visit. I had to wait for my car to get an oil change and tire rotation. Richard was very friendly and understanding of my needs and explained everything that was going to be my car to get an oil change and tire rotation. Richard was very friendly and understanding of my needs and explained everything that was going to be done on that visit and even told me what was coming up for maintenance in the near future . While I was waiting he even asked if I had enough time for a car wash. I said,"Sure!" I can say I was very happy with the service and willing to go back again with the way Richard helped me with my car needs. More

We were shopping around to buy a new car. When we visited Girard Groton, Martin was pleasant and respectful to us. He answered and explained with patience to the various questions we asked him. and visited Girard Groton, Martin was pleasant and respectful to us. He answered and explained with patience to the various questions we asked him. and he really understood our need. This made us feel welcome and we decided to choose Nissan. The other staff George, and the Finance person who did the closing deal were also very professional and respectful. More

From start to finish, Richard was very helpful and informative regarding the service required for my vehicle. No hidden costs, no hidden add-ons, just straight-forward, accurate assessment of needs a informative regarding the service required for my vehicle. No hidden costs, no hidden add-ons, just straight-forward, accurate assessment of needs and cost. I am very pleased with the level of care and service I received. More

Very happy for the "immediate" service, flexibility and willingness to provide a rental; wasn't planning to spend $~700 but various discounts were provided and everyone was very nice; car s flexibility and willingness to provide a rental; wasn't planning to spend $~700 but various discounts were provided and everyone was very nice; car starts and runs well now; will do other suggested maintenance items with next service. More

Very pleased with the service. Would highly recommend for sales and service. I went there for my second service, they were very friendly and fast. If you purchase your vehicle there, they send you a cou for sales and service. I went there for my second service, they were very friendly and fast. If you purchase your vehicle there, they send you a coupon book where every other scheduled maintenance service is free as long as you do the previous service with them. I find this very convenient and saves me a lot of money. More

Was referred by a friend to get the service done and overall had a good experience. The representative was very friendly & a good smile with an helping attitude. overall had a good experience. The representative was very friendly & a good smile with an helping attitude. More

Your service department associates were all very Your service department associates were all very professional and pleasant. I didn't have the opportunity to meet or thank the mechanics w Your service department associates were all very professional and pleasant. I didn't have the opportunity to meet or thank the mechanics who actually did the work. However, I was a bit unhappy with the over $200 charge for service! The car was due for an oil change but had less than 11,000 miles. I understand that there is a tremendous overhead in running a dealership. Certainly being in business is no picnic with all the regulations, taxes and government speed bumps the government puts in the way. The cost of these bureaucratic obstacles conjured up by idiots who never ran a business or had to meet a payroll have to be passed on to customers. I was very impressed by the sparkling appearance of the car when it was returned. I wish the road conditions had been better and not still wet and sloppy in places. I don't know what was used to clean the alloy wheels, but they looked like new! Please express my appreciation to the detailers who did such a great job! This is the third Altima my wife leased from your agency. They have all been reliable and trouble free, but the overall cost per mile is very high considering they are only driven about 5,000 miles a year. There is no reward for turning them in with such low mileage. It is her decision, but I would be hesitant to get involved in another lease deal. More

We have been customers since 1995, and Richard Girard, in service, makes all the difference. They provide good service on the the items that need to be done. They are not aggressive in trying to get you t service, makes all the difference. They provide good service on the the items that need to be done. They are not aggressive in trying to get you to do extra items. More

My experience with Girard Nissan has always been great. My experience with Girard Nissan has always been great. The service dept was very accommodating as usual. This last visit, Richard was able to My experience with Girard Nissan has always been great. The service dept was very accommodating as usual. This last visit, Richard was able to fit me in for a full servicing of my car, although it was a last minute appt I had made the day before. It was a saturday also. The customer service was good, They explained in detail everything that needed to be done and the time frames in which it should be addressed. The dealership was able to address all but one of the problems with my vechicle. The exception being a serpentine belt that due to it being a saturday afternoon they were unable to obtain. I am always satisfied with the service, and will continue to use Girard Nissan for as long as I own my car. Tammy Woodard More

Perfect experience. The service department made sure I was happy and had my vehicle fixed in a very reasonable amount of time and affordable. Not only was the quality of work great, but the treatment I r was happy and had my vehicle fixed in a very reasonable amount of time and affordable. Not only was the quality of work great, but the treatment I received was second to none. To boot, service had my car washed and ready when I got there! Truly a great place to bring my vehicle to be serviced. I have recommended their service to several people already. More