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Girard Nissan

Groton, CT

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178 Reviews

425 Gold Star Hwy

Groton, CT

06340

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Showing 178 reviews

August 21, 2011

Service of personnel at desk was great. Only had one problem. Getting the shuttle. Had expected to ride on the 7:45am one and requested it. Sat and waited until 8:10am and decided to check on where it More

by sara munro
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpa
August 14, 2011

I have been going to Girard Nissan for over twenty years. I have been going to Girard Nissan for over twenty years. In that time we have leased a new vehicle every three years. The people and the More

by ecoogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wafic,George,and Robbie.
July 24, 2011

Richard was very thorough in explaining the service and what was to be done. It was done in the prescribed time. It was done well. The inspection revealed issues with the vehicle and what needed to be done More

by kurt carlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Girard
July 11, 2011

Brought my car in for its normal oil change along with the recommended fuel injection cleaning service. As always both Kevin and Chuck were outstanding. Chuck also let me know of some upcoming repairs tha More

by dalejarrett4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin (Service Dept) & Chuck (Technician)
July 08, 2011

Girard Nissan has been one of the best Service Departments that I have worked with. I wish I bought the car there. The dealer that I bought it from has not been honest with me. More

by ahopfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpa
June 20, 2011

My husband and I took our vehicle to this dealership to find out what was wrong with the car. It had a recall on it that the dealership refused to admit even existed. Both a family friend and my father in More

by jmv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Boardman
June 10, 2011

they tell you they found a car .so they ask for deposit.next day you call no car. they are still looking for one . so a total 5 days no car.but still have your deposit.you call to ask to credit you More

by jd7058
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
george and mike wilson
Jun 27, 2011 -

Girard Nissan responded

At Girard Nissan, we are committed to providing top-notch sales & service, and we are disappointed that you did not have that experience. We value your honesty, and always appreciate the opportunity to improve our sales processes. Based on your review, we will be making the vehicle location process more transparent, so that going forward, no other customer shares your experience. Thank you for your feedback! Respectfully, The Girard Nissan Sales Team

May 27, 2011

I had done my research online so I went in knowing exactly what I wanted and how much it should cost.Girard met my price.Girard had the car ready that day. I had never purchased a car at this dealersh More

by ddrbrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
April 16, 2011

The service and attention given me and my needs was absolutely exceptional. Wafic (sales consultant), George (sales manager) and the entire staff were courteous, highly proficient, professional,and kn More

by Ken McBryde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wafic Saad/ George,
April 15, 2011

The entire staff was courteous, professional, and possessed an extensive knowledge of expertise on the services I had done to my vehicle. They all went above and beyond anything I expected. My car More

by lamemj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan