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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.1
37 Reviews
Call Service Center (706) 535-7281

37 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

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January 24, 2025

Everyone was very friendly as usual. They took great care of me and my Jeep and finished the e service on time More

by kfelmly13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca in the service area
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Jan 25, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We appreciate your kind words about our team and are thrilled to hear that you had a great experience with Ginn Chrysler Jeep Dodge Ram. It’s fantastic to know that we took good care of both you and your Jeep, and that we finished the service on time. We look forward to seeing you again for your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 23, 2025

Friendly and helpful service writers. The dealership is very nice! They were able to make the repairs quickly More

by langfordsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our friendly and helpful service team at Ginn Chrysler Jeep Dodge Ram. We take pride in providing quick and efficient service, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 23, 2025

I have been having issues with my Jeep. My sensors don’t work sometimes, my temp and language are not working properly, car crash picture is on dash. I have had a few items repaired and the More

by dlove13002
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Bramlett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason service
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Jan 24, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience and concerns. We sincerely apologize for the inconvenience you've encountered with your Jeep and the communication challenges along the way. We want to clarify that, per Stellantis, there is currently no fix available for the issues you described. However, Stellantis has informed us that a flash update will be released soon to address these problems. In the meantime, please don't hesitate to reach out to us directly if you have any further questions or need assistance. We value your patience and understanding as we work toward a resolution. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 21, 2025

Every one of their employees are very friendly and kind when you go to get service there. The waiting area is clean and comfortable and you are able to get a good cup of coffee. More

by tnt_team
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the person name but she was over the oil change area I think.
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Jan 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience at Ginn Chrysler Jeep Dodge Ram. We're glad to hear that you found our team friendly and the waiting area comfortable—we strive to create an inviting atmosphere for our customers. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 20, 2025

Asked for tire rotation they didn’t do. lug nuts were swollen. If dealer can’t get them off who can More

by daddybobgibbs1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 23, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. I understand your concerns regarding the tire rotation and the swollen lug nuts. Your experience matters to us at Ginn Chrysler Jeep Dodge Ram, and it’s important that we address these issues. If you're still having trouble with the lug nuts, I encourage you to reach out to me directly. We're here to help and find a solution for you. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 19, 2025

Need to have better checks on work. They had me crank my truck after an oil change only to have someone yell from the passenger side wheel well to stop because the filter was not seated More

by dwsconcepts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the oil change service. It's important to us that our customers have a smooth experience at Ginn Chrysler Jeep Dodge Ram. We will certainly address your concerns about our service checks to ensure this does not happen again. If you have further questions or need assistance, please feel free to reach out to me directly. We value your input and hope to serve you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 18, 2025

Great facilities with friendly and professional staff. Quality and dependability with good prices. Go check them out! More

by chuck_turner68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our facilities and found our staff to be friendly and professional. At Ginn Chrysler Jeep Dodge Ram, we strive to provide quality service at good prices, and your endorsement means a lot to us. We look forward to welcoming you back soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 17, 2025

Outstanding service and customer support I will definitely be coming back for future work thank you. More

by Phyllis Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant Services manager
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Jan 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you experienced outstanding service at Ginn Chrysler Jeep Dodge Ram. We look forward to assisting you again in the future. Your satisfaction means a lot to us! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 13, 2025

Very organized, helpful, and professional. They have always taken great care of my vehicles and maintenance needs. More

by chris@dcr-media.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We appreciate your kind words about our organization, helpfulness, and professionalism at Ginn Chrysler Jeep Dodge Ram. It's great to hear that we have taken good care of your vehicles and maintenance needs. We look forward to continuing to serve you! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 12, 2025

It was easy to schedule service on a couple of recalls. Nice friendly atmosphere at the dealership. More

by mdbplumbingco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Malcom
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Jan 14, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found it easy to schedule service for your recalls and that you enjoyed the friendly atmosphere at Ginn Chrysler Jeep Dodge Ram. We hope to see you again for your future service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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