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Ginn Chevrolet - Service Center

Covington, GA

4.1
41 Reviews

41 Reviews of Ginn Chevrolet - Service Center

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May 10, 2025

I have always had a good experience at Ginn Chevrolet, the entire staff is always welcoming and kind More

by KPARKER6198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service and Bill in the body shop
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May 10, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff at Ginn Chevrolet. It's fantastic to hear that you consistently have a great experience with us. We look forward to welcoming you back on your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

May 07, 2025

Everyone was very nice and professional. The body work and the mechanical issue was fixed perfectly More

by rscwk4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Henry
Report | Print
May 07, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our team at Ginn Chevrolet provided you with professional service and that the body work and mechanical issues were resolved to your satisfaction. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

May 04, 2025

Nice customer service people. Everyone is very friendly and helpful. Easy to work with. Thanks to you all. More

by jtswai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eulanda
Report | Print
May 05, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our customer service team at Ginn Chevrolet. We're glad to hear you found everyone friendly and helpful. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

May 04, 2025

Didn’t get the help i needed and when I reached out to the manager to fix the issue he called me and never followed up with the issue. More

by ANDREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley (Associate) & Manager
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May 07, 2025 -

Ginn Chevrolet responded

Our team has acknowledged this review.

May 03, 2025

Outstanding service from all the dealership staff. There is no hesitancy for any of them to hold back to help solve a problem. They are well trained and know their jobs. I appreciate having access to More

by weadickj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Dale, David, Yvonne
Report | Print
May 03, 2025 -

Ginn Chevrolet responded

Thank you for the great review! I'm happy that our team at Ginn Chevrolet provided you with outstanding service. We’re here whenever you need us and look forward to helping again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

May 03, 2025

The service team is always courteous and accommodating. The waiting area is very large and clean. More

by kessiarucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
May 04, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful feedback, Kessia! We're glad to hear that you had a positive experience with our service team at Ginn Chevrolet. We strive to create a comfortable environment for all our customers, and we appreciate your recognition of our clean and spacious waiting area. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 21, 2025

Always excellent service. Enjoy working with sales person, so very pleasant, helpful and knowledgeable. We were given a ride to Cracker Barrel while waiting for our service to More

by RMOORE6063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda
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Apr 22, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Ginn Chevrolet. It's great to know that our Salesperson provided excellent service and that you enjoyed the courtesy ride to Cracker Barrel. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 19, 2025

Ginn takes advantage of older people with high fico scores with high interest rates and refuse to work with them. More

by sporty05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolyn
Report | Print
Apr 21, 2025 -

Ginn Chevrolet responded

Thank you for sharing your concerns. I understand that you feel strongly about this issue. At Ginn Chevrolet, we strive to offer fair financing options for all our customers, regardless of their background. I encourage you to reach out to me directly so I can discuss this with you further and learn more about your experience. Your feedback is important to us and helps us improve our services. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 08, 2025

Ginn has done a great job assisting us with our new Chevy trailblazer. They even helped us out with a loaner while they investigated a strange issue. More

by kmosher94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure
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Apr 08, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Ginn Chevrolet while getting your new Chevy Trailblazer. It's our pleasure to assist you and provide a loaner during the investigation. If you need anything else, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 08, 2025

They are great with their customer service. They treated and loved me like family. They explained everything that they needed to do and made sure i understood. More

by mroland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young Lady
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Apr 08, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We at Ginn Chevrolet are thrilled to hear that you felt treated like family and appreciated the thorough explanations provided. Our team is dedicated to delivering exceptional customer service, and it's great to know that we met your expectations. We look forward to seeing you again for your future automotive needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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