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Gilroy GMC - Service Center

Gilroy, CA

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3 Reviews

3 Reviews of Gilroy GMC - Service Center

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July 25, 2024

Bad customer service, wrong diagnostic, overchargers. . Manager: Roger.. Beware of this place because they're not good. More

by msettles_513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
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Jul 25, 2024 -

Gilroy GMC responded

Hello, We have recently changed ownership and management and we would like to invite you to reach our to our Service Manager, Brian Leier, at bleier@gillautorgoup.com. Hopefully we can make things right. Thank you, Gilroy GMC

July 01, 2021

I am treated very well on every contact. The service department was very helpful and assisted me in looking up some information regarding my contracts for maintenance coverage. More

by debbie.sparrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have misplaced the paper that has her name,but she was a technician before they tranferred into service desk.
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Jul 13, 2021 -

Gilroy GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, The Gilroy Buick GMC Team

April 28, 2021

there last week to get a key and a key fob programmed I there last week to get a key and a key fob programmed I was charge 400 hours and waited 4 1/2 hours this place is a rip off More

by Builderdale04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danille
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Apr 30, 2021 -

Gilroy GMC responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Gilroy Buick GMC Team