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Gillman Subaru Southwest

Houston, TX

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rated
157 Reviews

10565 W Sam Houston Pkwy South

Houston, TX

77099

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Showing 157 reviews

October 05, 2011

James did a great job. He followed up without being pushy. He went out of his way to be accommodating and provide me with factual information and statistics. More

by vk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rutledge
October 04, 2011

Great service. I appreciated the patience in trying to find me a new car with the specifications I wanted, given the low inventory problems, and my short time-line. I appreciate any information that I ca More

by cswatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rutledge
October 01, 2011

I rated the Southwest Gillman Subaru dealership high because they did not try to push their own agenda on me and I appreciated that. They listened, I received friendly service, they met my needs, and w More

by jstoker01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jamerson
September 26, 2011

We had the best car buying experience we've ever had. The price at Gillman beat the price at our local dealership by a lot. They were so easy to work with and so friendly. We knew what to expect before we go More

by jba8280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rutledge
September 26, 2011

Very patient during my decision-making process and answered all my questions. Other employees--including service employees, to whom I was introduced for future needs--were equally friendly and genuine More

by cmcmenamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rutledge, James
September 26, 2011

James was very professional and would love to work with him again. He needs to coach the finance manager on how to treat the customer. He was great and would not hesitate to recommend him Ashwin More

by sandhya19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rutledge
September 19, 2011

I bought a Subaru Tribeca on Saturday and went in wanting the Blue Azurite version but was told there were none in TX, OK, or LA. All the sales agent had to do was tell me that this wasn't exactly true. It More

by cindymahler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Jamerson
September 19, 2011

Of course, I would have liked to get a better price. With the tsunami, the demand for wrx's seems to have far outstripped the supply. More

by hardeepthind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rutledge, David
September 18, 2011

Traded in my WRX for a new 2011 STI. Got a great price on my trade in and on my STI! The service was very friendly and easy to deal with. Everyone was very helpful. I had to go there several times because More

by amcginnis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally, Charles, Alex
September 11, 2011

Tim and Wally went out of their way to make sure that I got the vehicle I needed, and when it was shipped in they even washed it themselves so that I would not be late for a meeting! They are the best a More

by shentou33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jamerson and Wally
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