Gillman Subaru Southwest
Houston, TX
Filter Reviews by Keyword
By Type
Showing 157 reviews
James did a great job. He followed up without being pushy. He went out of his way to be accommodating and provide me with factual information and statistics. pushy. He went out of his way to be accommodating and provide me with factual information and statistics. More
Great service. I appreciated the patience in trying to find me a new car with the specifications I wanted, given the low inventory problems, and my short time-line. I appreciate any information that I ca find me a new car with the specifications I wanted, given the low inventory problems, and my short time-line. I appreciate any information that I can be given about the initiating cause of my former Subaru Forester's engine melt-down. More
I rated the Southwest Gillman Subaru dealership high because they did not try to push their own agenda on me and I appreciated that. They listened, I received friendly service, they met my needs, and w because they did not try to push their own agenda on me and I appreciated that. They listened, I received friendly service, they met my needs, and were able to get me a great deal on the car I wanted. I have and will again tell friends / family to come to Gillman. More
We had the best car buying experience we've ever had. The price at Gillman beat the price at our local dealership by a lot. They were so easy to work with and so friendly. We knew what to expect before we go price at Gillman beat the price at our local dealership by a lot. They were so easy to work with and so friendly. We knew what to expect before we got there and everything was so easy. James Rutledge was easy to work with and didn't pressure us to buy things that weren't needed. He answered all of our questions and was very knowledgeable about the Outback. More
Very patient during my decision-making process and answered all my questions. Other employees--including service employees, to whom I was introduced for future needs--were equally friendly and genuine answered all my questions. Other employees--including service employees, to whom I was introduced for future needs--were equally friendly and genuinely helpful. A terrific buying experience! More
James was very professional and would love to work with him again. He needs to coach the finance manager on how to treat the customer. He was great and would not hesitate to recommend him Ashwin him again. He needs to coach the finance manager on how to treat the customer. He was great and would not hesitate to recommend him Ashwin More
I bought a Subaru Tribeca on Saturday and went in wanting the Blue Azurite version but was told there were none in TX, OK, or LA. All the sales agent had to do was tell me that this wasn't exactly true. It the Blue Azurite version but was told there were none in TX, OK, or LA. All the sales agent had to do was tell me that this wasn't exactly true. It's just within their network there wasn't a Blue Azurite, but there was one down the road at another dealer they don't work with. I feel deceived and disappointed. I believed the sales rep when he said no one has it. And in the end I bought a black car because that is what they had on the lot. Even if it means you lose a sale, people will refer you to others because you care about the customer more than yourself. More
Traded in my WRX for a new 2011 STI. Got a great price on my trade in and on my STI! The service was very friendly and easy to deal with. Everyone was very helpful. I had to go there several times because my trade in and on my STI! The service was very friendly and easy to deal with. Everyone was very helpful. I had to go there several times because of car parts I was adding and they were always nice and talked to me. Alex the Tech guy did a great job installing my parts and explaining everything to me. Will for sure buy another car from them. Thanks! More
Tim and Wally went out of their way to make sure that I got the vehicle I needed, and when it was shipped in they even washed it themselves so that I would not be late for a meeting! They are the best a got the vehicle I needed, and when it was shipped in they even washed it themselves so that I would not be late for a meeting! They are the best and I will always buy my cars through them. More