Gillman Subaru Southwest
Houston, TX
Filter Reviews by Keyword
By Type
Showing 157 reviews
The first time I went to this dealership, I got a very pushy and rude salesman (Charles) who wanted me to pay a very high priced and tried to trick me into signing a document saying I would buy the car. S pushy and rude salesman (Charles) who wanted me to pay a very high priced and tried to trick me into signing a document saying I would buy the car. So, I walked out the door. However, after looking around for a good deal, I contacted them agian over the internet. Tim was very quick to respond to all my questions and friendly in the showroom. I never felt any pressure to buy. Best of all, he gave me a deal that no one else in Texas could beat. Be sure to ask for Tim Jamerson. He was great! More
Received a very good price and excellent customer service. Our salesperson did everything he could to make the sales experience pleasant as possible. I will most likely come back to Gillman for our n service. Our salesperson did everything he could to make the sales experience pleasant as possible. I will most likely come back to Gillman for our next car. More
Very good experience with the dealership and sales person James. Everything explained in detail and to my satisfaction. I would highly recommend to anyone interested in purchasing a new vehicle. CindyA James. Everything explained in detail and to my satisfaction. I would highly recommend to anyone interested in purchasing a new vehicle. CindyA More
this was by far the easiest and best car buying experience i have ever had. I dreaded this based on previous experiences and this has completely changed my perspective and set a new standard. it re experience i have ever had. I dreaded this based on previous experiences and this has completely changed my perspective and set a new standard. it really was the best. More
Purchased an outback through internet sales. Tim was responsive, accurate and informative. We agreed on a price and model (Outback). I flew in from out of town and he made arrangements to have me picked responsive, accurate and informative. We agreed on a price and model (Outback). I flew in from out of town and he made arrangements to have me picked up at airport and have car and all paperwork prepared. Car was immaculate, no surprises. Professional staff. Could not have been better buying experience. More
Both men I worked with were friendly and customer-oriented. Both were knowledgeable and efficient. I never felt rushed or pressured and I was well-informed at all steps of the process. Th customer-oriented. Both were knowledgeable and efficient. I never felt rushed or pressured and I was well-informed at all steps of the process. They knew their product and made sure I knew why a Subaru was THE vehicle to buy. Genuine friendliness of both guys was exceptional. Candice Donahue More
Responsive, friendly, no haggling. James was very knowledgeable, no high pressure tactics. The car was delivered on the spot and James took the time to go through the manual and then explained every knowledgeable, no high pressure tactics. The car was delivered on the spot and James took the time to go through the manual and then explained everything about the car. More
We were looking for a new Tribeca and went out just to We were looking for a new Tribeca and went out just to take a "look-see", but when they brought out the red ruby pearl, we were hooked and had not ev We were looking for a new Tribeca and went out just to take a "look-see", but when they brought out the red ruby pearl, we were hooked and had not even driven it yet! After both of us went on a test drive we knew this was the right car for us. My husband loves the back up camera, and also the built in navigation system, it beats having the plug in one. There is so much room inside. We are in love with a car. Thanks again for all you have done for us. More
Working with James was a pleasure. From the very Working with James was a pleasure. From the very start he was timely and answered any and all questions I had. When I came in to test drive a Working with James was a pleasure. From the very start he was timely and answered any and all questions I had. When I came in to test drive a car James took the time to show off a Subaru Outback similar to what I was going to get and explain the car, the systems and the safety features to me. He was also very good in offering up suggestions as to what options I might consider that were not originally on my list of option and then wrote the order up found that some of the options I wanted on the 2012 had become standard items. It helped that I pretty much new what I wanted and the options but still having James explain things to me helped me to better understand the car and get all that I wanted. Would definitely recommend James to others who might be looking for a Subaru! Andy Tirpak More
We are very satisfied with the service provided to us by James Rutledge & Charles Adereti. They were very attentive to our needs. James did all his best working on the price for our car. He explained to us James Rutledge & Charles Adereti. They were very attentive to our needs. James did all his best working on the price for our car. He explained to us very detailed all documentation that we received and how to operate a new car. Thank you very much James. And thanks to Charles who was first to represent a new car to us and answering all our questions. So we are happy with our purchase and you service. Best regards, Arkadiy Polyakov & Polina Konstantinovskaya More