Gillman Subaru Southwest

I've dealt with Gillman Subaru for service in the past and had very good experiences. They're on time, thorough, friendly and helpful. This review is for the purchase of a new Subaru at the dealersh and had very good experiences. They're on time, thorough, friendly and helpful. This review is for the purchase of a new Subaru at the dealership. The pricing information I received was complete and accurate, I confirmed it with a new car price report from Consumer Reports. Any and all questions I had about Subaru vehicle options, all wheel drive technology, continuously variable transmission, etc. were answered clearly and explained well. I also used Subaru Guaranteed Trade-In Program and received a fair price for my previous vehicle. More

Tim was awesome. He worked with me from "I think I want a WRX" all the way to making sure I was able to order a 2012 the very same day orders opened up. It was a great experience. want a WRX" all the way to making sure I was able to order a 2012 the very same day orders opened up. It was a great experience. More

best car buying experience ever. james r. is a rockstar salesman. he patiently explained all the details in the car.if you are planning to buy a subaru look for this guy. salesman. he patiently explained all the details in the car.if you are planning to buy a subaru look for this guy. More

James was fantastic and made our experience of buying a Subaru the best we’ve ever had. He was extremely professional, friendly and helpful from the moment we walked in the door. I wanted a certain kind o Subaru the best we’ve ever had. He was extremely professional, friendly and helpful from the moment we walked in the door. I wanted a certain kind of Impreza and James and Wally went out of their way to make sure that it happened. I got the exact car I wanted and I didn’t have to go through any hassle what so ever. My dad and I were extremely impressed with the way Subaru treated us throughout the entire process and I would definitely recommend this dealership and James to anyone. I am exceptionally satisfied with my car and my whole experience. Thank you James and Wally! More

Everything was straightforward, there were absolutely no surprises when I went to pick up my car and sign the financing. James was great to work with and very friendly. It was the easiest car purchase I've surprises when I went to pick up my car and sign the financing. James was great to work with and very friendly. It was the easiest car purchase I've ever done. More

Even from the first email I received from James, my experience with Gillman Subaru Southwest was great. I requested pre-approval online with two dealerships and never even heard back from the other dea experience with Gillman Subaru Southwest was great. I requested pre-approval online with two dealerships and never even heard back from the other dealership. James was always responsive, answered all of my questions very well and ultimately gave us a great price on the exact car we wanted. More

Customer service was fair to good, however, I felt that it was assumed that I was some naive, idiot. I was told to fill out a credit application repeatedly even though I already had loan approval through m it was assumed that I was some naive, idiot. I was told to fill out a credit application repeatedly even though I already had loan approval through my bank. Luckily, I decided not to fill it out anyway. Minor things should have been repaired in the car (pre-owned) prior to my purchase. Driver door handle sticks after it is unlocked and one of the ac vents is broken. It would not have hurt if the dealership had purchased a car manual so I wouldn't have to. Door mats would have also been a treat. More

One of the easiest car buying experiences I've had. I received a fair price up front and there was hardly any need to negotiate. Communication was good and closing/delivery was a breeze. I would highly received a fair price up front and there was hardly any need to negotiate. Communication was good and closing/delivery was a breeze. I would highly reccomment Gillman Southwest. More

This was my husbands first time purchasing a car and the employees made it very pleasant. They were friendly, informative and all had a great sense of humor. I was so happy and impressed by the interest rat employees made it very pleasant. They were friendly, informative and all had a great sense of humor. I was so happy and impressed by the interest rate the finance manager was able to get us and then we learned that we would have a lifetime warranty on the motor. It absolutely made our day! I have already called several friends and told them about Gillman! More

I had two days to find a car as I was in an accident and my car was totaled (also a Forrester). [Kudos to Subaru..my Forrester was totaled but I walked away without a scratch! ] I submitted an internet re my car was totaled (also a Forrester). [Kudos to Subaru..my Forrester was totaled but I walked away without a scratch! ] I submitted an internet request and James responded within 12 hours with a could not ask for better quote (basically the same amount I paid for my 2009 model). He was super friendly, knowledgable about the car and all its inner workings and the differences between the 2009 model I had before and the 2012 I just bought. I submitted my paperwork online and James arranged for me to come to the dealership the next afternoon and the car was ready to go. I was at the dealership for about an hour. Fast, Fair and Efficient...I would definitely recommend working with James. More