Gillman Subaru Southwest
Houston, TX
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I knew I wanted a Subaru Forester XT, but was thinking about purchasing a pre owned model. We were able to negotiate a very fair price for a 2010 model. JT was very helpful and attentive. He also let m about purchasing a pre owned model. We were able to negotiate a very fair price for a 2010 model. JT was very helpful and attentive. He also let me drive the car as far as I wanted to really get a good feel for it. This was very important to me, as many dealers take you on a very short test drive that does not represent your normal drive. I haven't experienced the service department yet, but will be taking my Forester there for routine maintenance. I can certainly recommend Gillman Subaru Southwest, especially to ask for JT. He made the experience easy and painless. I signed the papers and was on the road in less than an hour on a busy Friday afternoon. Thanks JT! More
GREAT Dealership!!! Went in on a Saturday and they were swamped. One of the most crowded dealerships I had ever seen. You would think with that type of crowd it might be hard to find quality service. No swamped. One of the most crowded dealerships I had ever seen. You would think with that type of crowd it might be hard to find quality service. Not the case here at all. Chris was fabulous and if you are looking for a pleasant, honest, and hard working salesman, look him up! Great person to deal with. DJ in finance was just as easy, explained everything, worked hard to meet our price and financial terms, and we ended up with an extended warranty for the money we were looking to spend (unexpected bonus). Wally came in and was very friendly, great to talk to and he gave me some great information and was very friendly, and enjoyable to talk to. The whole experience was AWESOME. Let me finish by saying these two things. First, if you are looking for a vehicle, you will not find a better vehicle than SUBARU. Second, if you want the best, SUBARU, you need to go the best SUBARU dealer, GILLMAN SUBARU SOUTHWEST!!! More
In the three weeks before I visited Gillman Subaru, I visited quite a few other dealerships in the Houston area: Hyundai, Kia, Honda, Nissan, and Ford, to be exact, looking for a small to medium SUV. Th visited quite a few other dealerships in the Houston area: Hyundai, Kia, Honda, Nissan, and Ford, to be exact, looking for a small to medium SUV. The Honda dealerships wanted to add on bogus charges, wanted me to sign a "commitment to buy" document before they'd give me a price. One Hyundai saleswoman was very nice, low-key, offered a fairly reasonable price,made a good inpression. But the salesman at Ron Carter Hyundai left me standing in 100º weather by a locked car in the parking lot while he went to talk to a couple who had just wandered onto the lot. McRee Ford in Dickinson: salespeople couldn't be bothered to stand up and ask me how they could help me. Baytown Kia was nice, just couldn't meet my price when I knew they could, if they wanted. Two other Kia dealers tried to start very high and work down, knocking off an additional $500. to a thousand as I started out the door. This only tells me that if I hadn't stood up and walked toward the door, I would have paid a lot more for the vehicle. Not acceptable. Nissan was too busy to talk seriously with me. Gillman Subaru was the last on the list; I'd pretty much decided to keep my old vehicle before I went there. What a nice surprise! I was treated with courtesy and respect by everyone I came in contact with. They immediately came down to the Consumer Reports "Bottom Line" price, no hassles, no bogus charges, no games. After three weeks of other dealers, it was such a welcome change! In two follow-up situations, I was treated with the same courtesy and respect. All questions were answered, everything was taken care of in a timely manner. There is intelligent life at Gillman Subaru, folks! I'd begun to despair! I highly recommend this dealership! More
The professionalism of Waleed and Charles was second to none - probably the most professional experience we've ever had when purchasing a new car. They are true professionals, gave us a good insight into none - probably the most professional experience we've ever had when purchasing a new car. They are true professionals, gave us a good insight into the features of the car and were straight forward when negotiating the price. I feel that this was a very good experience and Gillman's is lucky to have both Waleed and Charles representing them. I will definitely buy another care from them. More
This Dealership is amazing unbelievable and never put my famly down./ Me and my mutual family and friends purchased total 12 cars from this dealership and they never gave me a single problem to think about, famly down./ Me and my mutual family and friends purchased total 12 cars from this dealership and they never gave me a single problem to think about, And the service department has a 5 star customer service, threats you with dignity and respect definitely coming back and sending more friends and families to do business ... More
Bought two Subaru vehicles from Gillman Subaru over the Bought two Subaru vehicles from Gillman Subaru over the years and wouldn't have changed a thing. Sales and services simply can not be beat. Gillma Bought two Subaru vehicles from Gillman Subaru over the years and wouldn't have changed a thing. Sales and services simply can not be beat. Gillman Subaru treats their customers very, very well. I've gone to Gillman Subaru just to say 'hi' to the guys there and see what's new on the showroom floor. Thanks Gillman! Tre' More
When I first walked into the dealership, I was first greeted by Mr. Waleed. I already knew that I was at home that day when I stepped in the doors. Needless to say, the overall experience was very goo greeted by Mr. Waleed. I already knew that I was at home that day when I stepped in the doors. Needless to say, the overall experience was very good, and I do not think I will ever go to another dealership! More