Gillman Subaru Southwest

I purchacsed the Subaru Forester and I really love it! Itis drive very smooth and safe I will recoment to more people to buy Subaru dealership. Mr.James, sales person explaines all details about the Subar Itis drive very smooth and safe I will recoment to more people to buy Subaru dealership. Mr.James, sales person explaines all details about the Subaru Forester. He did a good job about the vehile. We thanked for him. More

I first made contact with James via email requesting more info on a particular vehicle. He responded very quickly with exactly the information I requested (pricing, vehicle details, financing). He then sent info on a particular vehicle. He responded very quickly with exactly the information I requested (pricing, vehicle details, financing). He then sent me info on the dealership and a little more about himself as well. I later made contact with James to setup a test drive. I test drove the vehicle and he offered to let me take it home to show my husband. He was very honest and answered all my questions. He never rushed me and even spent time telling me about subaru. In the end, I purchased the vehicle and James even helped me pick out the color. James made the car buying process painless and straightforward! He even spent time showing me the books on my new car and answered all the questions I had about how things worked. He was the most thorough salesperson I've ever worked with. He did exactly what he said he would dp! I would recommend James Rutledge and Gillman Subaru to everyone I know. More

We have owned a 2003 Outback that we purchased new in We have owned a 2003 Outback that we purchased new in 2002. This Subaru has provided many satisfactory miles of travel. The AWD and suspension We have owned a 2003 Outback that we purchased new in 2002. This Subaru has provided many satisfactory miles of travel. The AWD and suspension provides excellent handling and control. There has only been a few minor repairs required. After eigth years service and over 150k miles it was time to replace the 2003 Outback. We wanted another Subaru Outback. I was pleased to contact James Rutledge at Gillmans Subaru Southwest. James had sold us our original 2003 Outback. James went over all the improvements Subaru had made in the Outback and anwered all our questions. He never rushed us through the purchase and there were no surprises when the paper work was completed. The great price was the same as he had initially quoted. We are pleased to be owners of a new 2011 Subaru Outback. It was a pleasure working with James Rutledge and Gillmans Subaru Southwest. More

Jerry Reynolds, the Car Pro, sent me to Gillman specifically to see Wally. I had a great car buying experience. I came into the dealership with all the information about Subaru I could get. Jame specifically to see Wally. I had a great car buying experience. I came into the dealership with all the information about Subaru I could get. James showed me the car I selected from dealer inventory and answered all my questions. Wally quickly showed me what he could do on price, including giving me what I asked for my trade-in. The price I got is a great price and we closed the deal. DJ did the actual paperwork. All extremely pleasant and straight forward. A great dealership I can recommend to anyone. More

I bought a new 2005 Baja from this dealer ande 5 years later at 167,000 I traded it in for a new 2010 Forester SL. They only gave me $2,000 trade in on my Baja and a few days later I regretted letting it later at 167,000 I traded it in for a new 2010 Forester SL. They only gave me $2,000 trade in on my Baja and a few days later I regretted letting it go. It was in very good condition well maintained over the years had new tires, new headlight assemblies and a new alternator. I asked the general manager if I could buy it back for what they gave me for it ($2,000) and he agreed. Then, when I went in to complete the deal he wouldn't talk to me and made the salesman I bought the Forester from tell me they couldn't sell it to me for less than %5,300. So the general manager's word isn't worth anything. A month later I regretted not getting the Limited Edition Forester and went to West Side Subaru and traded in my SL for a Forester Limited and love it. I will never give my business to Gillman Subaru again, I was a repeat customer and they did not deal with me fairly. More

As a first-time new car buyer I went into the process with more than a little dread. As it turned out, the experience was low-key, low-pressure and even kind of pleasant. Both Mr. James Rutledge with more than a little dread. As it turned out, the experience was low-key, low-pressure and even kind of pleasant. Both Mr. James Rutledge and Mr. Darrin Jackson were extremely helpful. Mr. Rutledge took the time to ask questions about our needs and more importantly listened to our answers. Ultimately, I believe he gave us a great price on a 2011 Forester when we expected to buy a 2010. Mr. Jackson got us a much better financing rate than our credit union had given us (whom, by the way, we have been with for twenty years). By our estimate, Mr. Jackson saved us $1200 in interest. Finally, I expected to leave the showroom with the vague feeling that I had been scammed, but I left extremely happy with the car, the deal and the financing. I look forward to working with Gillman Subaru throughout the life of this car and maybe another one or two in the future. More

- I was shopping around for a while, used Carwoo to check the prices, SW Gillman Subaru came close with West Houston Subaru. I have top connection in Sterling, but they do not have Subaru in Houston and thei the prices, SW Gillman Subaru came close with West Houston Subaru. I have top connection in Sterling, but they do not have Subaru in Houston and their Boston price could not come close. - I was a cash buyer, so the price was the main target for me. - The reason I bought the car from James: - NO Pressure - Knowledge - Just simple good attitude. That the reason that influenced my final decision. He was the best communication to me via mail, unless other dealers. So If You want to buy Subaru, with no pressure, good price - James is the person to talk. PS. I bought 2011 Outback 2.5i Manual. I was shocked finding out that most dealers do not have manual in stock, offering used instead, that's how I turned Honda and Hyundai down from my list. Hope this review will help. More

My expectations of a dealership were raised to the next level with James Rutledge and Gillman Subaru. I was able to ask several questions via email and James answered my questions with the most knowledgea level with James Rutledge and Gillman Subaru. I was able to ask several questions via email and James answered my questions with the most knowledgeable answers. He has been extremely helpful and I look forward to purchasing my new Tribeca from him in the near future! More

The friendliness and patience shown by James was remarkable. James was very knowledgeable about the Subaru brand. At no time did I feel pressurized to buy a car from James. After the purchase, Ja remarkable. James was very knowledgeable about the Subaru brand. At no time did I feel pressurized to buy a car from James. After the purchase, James went over the features of the car and explained the main points very well. I would buy another car form James. The service was truly exemplary - keep it up. More

I had a great experience at Gillman Subaru. James was very helpful and knowledgeable. This was my first new car buying experience and it was very pleasant. The pricing was acceptable. I did not feel p very helpful and knowledgeable. This was my first new car buying experience and it was very pleasant. The pricing was acceptable. I did not feel pressured. The paperwork was quick and easy. More