Gillman Subaru Southwest
Houston, TX
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By far the most pleasant, least stressful auto purchase ever. I came back several times and test drove several vehicles before deciding. My sales person was extremely patient on each visit. No pressure. ever. I came back several times and test drove several vehicles before deciding. My sales person was extremely patient on each visit. No pressure. No run-around from these guys whatsoever. Of course, I came in with a pre-approved car loan at a very competitive rate, and they managed to beat it. I would recommend that anybody purchasing a vehicle know what their credit score is before they arrive at ANY dealer. Negotiate the price of your vehicle, not monthly payments. These guys are great. More
Getting the lowest price was the easiest part of the entire process, Gillman (Tim Jamerson) gave us a lower price after just one email. His price beat our local dealer but we were going to make the purc entire process, Gillman (Tim Jamerson) gave us a lower price after just one email. His price beat our local dealer but we were going to make the purchase from the local dealer anyway because we wanted to establish a relationship. This did not work out, we were shocked at how we were treated at the local dealership, we almost purchased an entirely different vehicle but I just loved the Outback. Our experience with Tim was great, we made and appointment and drove to Houston to pick up my new Outback......wonderful customer service, everything was ready to go when we got there. I highly recommend Gillman Subaru and Tim Jamerson. More
In short, the best car buy experience I have ever had "and I had many". Staff knowledgeable, professional and swift service with no games. In fact, the car had an automatic transmission which I had thoug "and I had many". Staff knowledgeable, professional and swift service with no games. In fact, the car had an automatic transmission which I had thought was an extra option I had to pay for. My sales assiciate, Tim, was super super great and I will be recommending this dealership to many. More
We got good recommendations from our friends about Gillman Subaru South and we decided to check them out. The staff was friendly and and responsively answered our questions. We got OK price for our Gillman Subaru South and we decided to check them out. The staff was friendly and and responsively answered our questions. We got OK price for our trade-in and got overall fair deal for our new Outback. More
The people at Gillman Subaru were not only friendly, nice and knowledgable, they REALLY wanted to sell the car and, I think, went the extra mile to make it happen. We were the last folk to leave. Romeo pat and knowledgable, they REALLY wanted to sell the car and, I think, went the extra mile to make it happen. We were the last folk to leave. Romeo patiently stayed with us till we were completely finished unloading "stuff" from the old car to the new. He was the consumate gentleman. In the early process, he (Romeo) was helpful in showing us the car (a month before we bought). In the latter stages when much work was done by computer, Tim was very helpful. Thanks to all. TC More
I appreciate the dealership working with us on our trade a (2009 Forester) We had previously made the deal on a new 2011 Outback beforehand via the internet. James worked with us on our high mileage trade a (2009 Forester) We had previously made the deal on a new 2011 Outback beforehand via the internet. James worked with us on our high mileage trade giving us a little more for our trade than was first offered. He went back to management and got the number we required and the deal was done...thanks again to James. More
We actually enjoyed our experience. Personnel were very friendly. Everything was done to make us feel comfortable and at ease. When I arrived, I was apprehensive; worried that my current vehicle in it's co friendly. Everything was done to make us feel comfortable and at ease. When I arrived, I was apprehensive; worried that my current vehicle in it's condition would bring negative remarks or underrated. Didn't happen. It was evaluated and applied and all the problems I anticipated with ending my lease with another vender did not materialize. All I was told was that everything was handled. I was done with that car and lease. What a relief that was. There was never a moment of apprehension. It was as if no matter what issues were going on behind the scenes or what hoops were having to be jumped through, they felt it was their job to handle it without involving us if at all possible. Our comfort was uppermost in the mind's of every person we dealt with. The whole experience was fun. Love my Subaru. Enjoy dealing with everyone at Gillman. More
The Exsperience Of Purchasing My New Outback Was Very Pleasent From The First Contact Throug The Final Paperwork. James And All The Asociates Were Fantastic,I would Highly Recomend Gillman Subaru And Esp Pleasent From The First Contact Throug The Final Paperwork. James And All The Asociates Were Fantastic,I would Highly Recomend Gillman Subaru And Especialy James Rutledge,To Any Friends Or Family Members Who Are In The Market For A New Vehicle.Sincerely: Joseph Stancanelli. More
Romeo Ogden - Patient, understood your needs, focused on what you wanted, delivered at end. Very customer oriented! Returned all calls. His service made you want to return. Excellent Employee! Amir Ghor what you wanted, delivered at end. Very customer oriented! Returned all calls. His service made you want to return. Excellent Employee! Amir Ghoreishi - took time out of busy schedule to answer all service questions; honest Julio - Ready to service you, friendly with a smile, call him anytime. DJ - Very personable, very knowledgable, excellent closer! More
My family has always been a Toyota family until recently when the need for an AWD vehicle came up and we were recommended to try Subaru. I was quite nervous about trying a new auto brand but your Internet S when the need for an AWD vehicle came up and we were recommended to try Subaru. I was quite nervous about trying a new auto brand but your Internet Sales Manager Mr. James Rutledge spent a lot of time explaining the product to me and I left your company feeling very happy and at ease about my new purchase. I contacted several dealers both here in Houston as well as in Cheyenne and I finally decided to buy my new vehicle from your company since I couldn't find the same level of excellent customer service or great deal offered to me by Mr. Rutledge anywhere else. My father came along with me when I went to pick up the new car and he was very impressed by Mr. Rutledge as well. We have bought several new cars from other dealers in Houston and we have never had a sales representative who spent as much time with us as Mr. Rutledge did. I know that my family will definitely think of Subaru and of Mr. Rutledge first the next time we need to buy another vehicle. More