Gillman Subaru Southwest
Houston, TX
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James really worked so hard for me from pricing and financing before i ever came in, and when i did come in he was ready for me all papers and associated paperwork for the car i wanted. he knew all abo financing before i ever came in, and when i did come in he was ready for me all papers and associated paperwork for the car i wanted. he knew all about the company and all their products. Would reccomend him and Gillman to anyone.Only thing i didnt understand about their financing though, was i was offered one interest rate to finance car, however if i choose their warranties, etc. i got 2 percent lower interest rate, so that was a bit annoying> More
This dealership was amazing... it was very comfortable, no pressure and they were all very knowledgeable about their cars and how they would compare to another vehicle in it's class. They gave me the most no pressure and they were all very knowledgeable about their cars and how they would compare to another vehicle in it's class. They gave me the most for my trade in without hassle. More
Julio is a terrific service employee with a great attitude and a desire to please. The staff is very friendly and welcoming. Its a pleasure to visit them and let them work on my car. attitude and a desire to please. The staff is very friendly and welcoming. Its a pleasure to visit them and let them work on my car. More
A no pressure & no stress sales approach, from beginning to end James was absolutely awesome, James was incredibly knowledgeable and able to answer all my questions, we actually went in looking a beginning to end James was absolutely awesome, James was incredibly knowledgeable and able to answer all my questions, we actually went in looking at Forester's and came out with an Outback. I would highly recommend going to Gillman and asking for James. Love the car buying experience, cannot wait till next time. More
Went in for timing belt replacement as scheduled in owners manual at 50,000-60,000 miles. Cost several hundred dollars, no problem. Found out from top notch and honest dealer in California later that owners manual at 50,000-60,000 miles. Cost several hundred dollars, no problem. Found out from top notch and honest dealer in California later that their shop manuals recommended new interval for changing improved timing belts at 115,000-120,000 miles at least two years prior to our purchase of our Subaru Forester. This dealer is scamming customers out of hundreds of dollars at twice the frequency of service intervals that Subaru parent company recommends and has been for years. Defrauding customers and providing obsolete owners manuals in spite of dealer shop service updates/directives is unethical and dishonest, to say the least. More
Working with the dealership was nice, quick and efficient. The biggest deal was the efficiency - Tim and Wally worked with me and got me a deal I could agree with in a matter of seconds. In addit efficient. The biggest deal was the efficiency - Tim and Wally worked with me and got me a deal I could agree with in a matter of seconds. In addition - I felt like I already knew them via the NASIOC forums, etc - kind of made it less stressful this way - more of a friendly atmosphere - etc. More
My wife and I were very pleased with everybody we worked with at the dealership. We bought a new 2011 Subaru Outback and didn't feel pressured once. I would recommend this dealership and am considering buyi with at the dealership. We bought a new 2011 Subaru Outback and didn't feel pressured once. I would recommend this dealership and am considering buying another Subaru down the road. More
I was very happy with our recent experience. Not only did Gillman Subaru get us into a car that we did not expect to be able to purchase, but they did it with great financing terms. did Gillman Subaru get us into a car that we did not expect to be able to purchase, but they did it with great financing terms. More
Walleed and James did an excellent job of getting me a decent deal. Their friendliness and professionalism exceeded my expectations. I highly recommend Gillmans Subaru. decent deal. Their friendliness and professionalism exceeded my expectations. I highly recommend Gillmans Subaru. More
Tim was a joy to work with. He was incredibly helpful and low pressure during our shopping experience. We started far in advance of our actuall purchase date and ended up with our new Outback much sooner tha low pressure during our shopping experience. We started far in advance of our actuall purchase date and ended up with our new Outback much sooner than anticipated. Tim was very good at communicating the availability of the vehicle style and options we were interested in and helped us secure the perfect car. I would work with Tim again for my next Subaru! More