Gillman Subaru North
Houston, TX
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187 Reviews of Gillman Subaru North
Team Gillman Subaru North always handles our service with professionalism, and integrity. We are always keep up to date on the progress and needed improvements or service. professionalism, and integrity. We are always keep up to date on the progress and needed improvements or service. More
The staff is very friendly and helpful. I loved being able to have a female salesperson. All my concerns were answered or solved immediately. I loved being able to have a female salesperson. All my concerns were answered or solved immediately. More
People matter most and when combined with a facility that excels in keeping the environment clean and the customer informed it becomes more than just business excels in keeping the environment clean and the customer informed it becomes more than just business More
Sales team was very helpful and informative. The process of buying the vehicle was relatively fast with not much waiting around. The appointment to explain the features of the car about 2 week The process of buying the vehicle was relatively fast with not much waiting around. The appointment to explain the features of the car about 2 weeks after purchase was helpful as well. More
They have changed. I tried to get an explanation on my suggested repairs. Can’t talk to anyone. Just leave messages in chat and voice mail with no reply. Had to drive I tried to get an explanation on my suggested repairs. Can’t talk to anyone. Just leave messages in chat and voice mail with no reply. Had to drive to dealership to speak to service manager. More
The dealership has excellent customer service in every area that I have dealt with so far. I have one criticism. It took over 2-1/2 hours to see someone in finance after I committed to buying the car. area that I have dealt with so far. I have one criticism. It took over 2-1/2 hours to see someone in finance after I committed to buying the car. I understand they were busy that day, but the wait was too long. Once I met with a finance person, the process went fairly quickly and the personnel were courteous and informative. More
Great communication and follow up, Patrick was easy to work with and Stephen really helped out with all the new functionson the car once it was delivered. work with and Stephen really helped out with all the new functionson the car once it was delivered. More