Gillman Honda San Antonio

If I had to use one word to describe my car buying experience at Gillman Honda of San Antonio, it would be “Perfect”. Although I live more than 550 miles from San Antonio, I was able to experience an experience at Gillman Honda of San Antonio, it would be “Perfect”. Although I live more than 550 miles from San Antonio, I was able to experience an excellent internet car buying experience with Gillman Honda. I used dealerrater.com to request a price quote on a 2011 Honda Accord EX-L 3.5 on December 21, 2010. Within a minute of submitting my request, I received an automated email response from Chris Lee that confirmed receipt of my inquiry. A short time later Chris sent me an “Out the Door” price quote that gave me my total cost to purchase the vehicle; a critical piece of information that I needed to do a comparative analysis of other price quotes that I had received. Two days later I received a follow-up email from Chris who asked me to confirm that I had received his quote. I called Chris that afternoon to accept his offer. The following day Chris sent me a FEDEX overnight package containing the documents that needed to be signed to complete the transaction and a prepaid FEDEX envelope that I used to send the signed documents back. The car was picked up the next day and driven to El Paso. The experience with Chris Lee at Gillman Honda was totally opposite from the negative stereotypes often associated with buying a car. Chris provided outstanding customer service throughout the process. He was responsive to my initial inquiry and subsequent questions, offered the car at a good price, did not waver from the original offer, and did not apply irritating sales tactics. While Chris Lee was the face of Gillman Honda, I know that it takes a team working in harmony to allow Chris to do the outstanding job that he does. More

Mr. Holstlaw and Mr. Stuckart were very helpful and friendly. We never once felt pressured to buy a car, but we definitely felt they were doing everything they could to EARN our business. We got such friendly. We never once felt pressured to buy a car, but we definitely felt they were doing everything they could to EARN our business. We got such an excellent deal on our new Honda Accord that we couldn't say no. We would highly recommend Gillman Honda of Schertz to our friends and family. More

Anthony was very responsive to my Internet based price request. He worked to beat the other local dealers and responded very quickly to my questions. He respected the email process and didn't push me to c request. He worked to beat the other local dealers and responded very quickly to my questions. He respected the email process and didn't push me to come in to discuss price like other dealers. Ralph in finance was great(and funny). He provided all the different add-ons and financing options but was not at all pushy if we declined. It was a very nice and relaxed buying experience. More

Very good car buying experience. Internet quote provided within 15 minutes of being requested through a 3rd party. Price was exactly as stated. When working with the business manager (Frank) to finish the p within 15 minutes of being requested through a 3rd party. Price was exactly as stated. When working with the business manager (Frank) to finish the paperwork, there were no "hiddin" charges, it was all very up front and honest. I'd buy a car through Gillman Honda again. One other comment - I made an appointment to have splash guards added to car 2 days after the purchase. The appt was at 8 am, I was on time, yet the person who was my contact, I was told upon arriving, "Doesn't start until 9am". So why schedule me with him? Oscar stepped in and took care of me. The work was completed within a reasonable amount of time. As stated I would buy another car, through the internet, with Gillman. David More

I have been extremely dissatisfied with the way Honda Corporation has handled my Honda Civic Hybrid problem associated with the software update. Not thinking much would happen, I responded to a customer Corporation has handled my Honda Civic Hybrid problem associated with the software update. Not thinking much would happen, I responded to a customer loyalty email announcement from Anthony DeLaPax at Gillman. I was extremely satisfied with his professionalism and knowledge. He was timely with his email responses and always completely answered my questions through the entire buying process. I believe Anthony is a keeper. Ted Ahlberg More

Upfront on pricing and vehicle options. Anthony sent written information about the total vehicle costs - including fees. Finance went smoothly and the entire process was low pressure. A little disappo written information about the total vehicle costs - including fees. Finance went smoothly and the entire process was low pressure. A little disappointed in the lack of information on financial options. More

I gave this rating because the service that I received during my first visit with Mr. DeLaPaz, and during my purchase process, was really excellent. I received all the info that I was looking for. Honda g during my first visit with Mr. DeLaPaz, and during my purchase process, was really excellent. I received all the info that I was looking for. Honda gave me a good price for my Toyota, and during three days I had a new car while waiting for my new Pilot Touring. Thank you. More

Anthony DeLePaz was fantastic! He was never pushy, gave us the facts and did not haggle us at all. This was definitely the least painful car buying experience we have had, and we will be telling everyone us the facts and did not haggle us at all. This was definitely the least painful car buying experience we have had, and we will be telling everyone about Gillman Honda. Hugh Foreman, with the financing department, was also outstanding. Got us a GREAT interest rate. Amazing experience and we love our car! More

I contacted via the internet. Responce was fast. We were able to get a car that we liked at a good price. There was no pressure to buy and everyone was very helpful. Possible add ons were discussed an were able to get a car that we liked at a good price. There was no pressure to buy and everyone was very helpful. Possible add ons were discussed and we decided on a trunk liner. The documentation process was professional. The car was clean and filled with gas when we came to pick it up. Anthony gave us an onientation as to the operation of the car and its features and answered all questions. We will probably have more questions in the future and will feel comfortable in calling about them. More