Gillman Honda San Antonio
Selma, TX
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I just purchased a new 2011 Honda Pilot from Bernard and Gillman yesterday. I've been looking for a few weeks and finally narrowed down the exact car and colors I was interested in. I shopped around and f Gillman yesterday. I've been looking for a few weeks and finally narrowed down the exact car and colors I was interested in. I shopped around and found a dealership in San Antonio with a price that was dramatically lower than those in Austin... about 4K lower! Unfortunately, the car in the color that I wanted sold before I could get everything set up and go buy it. They tried to get me another car transferred in, but weren't able to. I called Gillman, who I knew had a black one like I wanted, and they were willing to honor the price of the other dealership. I immediately drove down to San Antonio to pick up my car. Bernard was great on the phone and got all information that would be needed from me. When we arrived, he was friendly and met us at the door, took me out to see the new car and make sure I was happy with it, and then we did the paperwork. It took about an hour total, which I consider pretty good. The finance manager did try to sell me the extended warranty, but was still very respectful when I declined it. Meanwhile, Bernard had gotten and set all of my preferences in the car for the radio, the alarm, door locks, etc so that I wouldn't have to bother with that. He went through and showed me where the things were in the manual that I would be most likely to use, and we were on our way. Overall, it was an easy, pleasant car-buying experience that only took a few hours total. I will definitely recommend and go back to Gillman for my next car. Bernard also called today to make sure the car drove well for me going home and that I liked everything about it. I couldn't be happier with my purchase! More
I've purchased two new vehicles from Gillman Honda--2011 Honda Accord EX-L and a 2011 Honda Pilot EX-L. The salesmen were very professional on both occasions, unfortunately this professionalism doesn't ext Honda Accord EX-L and a 2011 Honda Pilot EX-L. The salesmen were very professional on both occasions, unfortunately this professionalism doesn't extend to their service department. I've had a need to visit the service department 3 times, and during each visit I've been treated very poorly by the service department staff. This deplorable customer service begins at the top with the Service Manager--Tony Strezishar. Mr. Strezishar is very abrasive to customers and his overall demeanor is very condescending and arrogant. I have decided to drive an additional 20 miles and give my business to Honda of San Marcos vice deal with the reprehensible service department at Gillman Honda. More
Anthony went out of his way to explain the car to me. He was very helpful in all aspects of the car purchase. As far as customer service goes, he far exceeded my expectations. My only problem was that it was very helpful in all aspects of the car purchase. As far as customer service goes, he far exceeded my expectations. My only problem was that it took longer than I anticipated, but that was mainly due to my questioning whether to go through with the car purchase at this time. I feel that the purchase price was fair, but I still question the price I received for my trade-in. However, the next time I am in need of another car purchase, I will use this dealership because they were willing to work with me throughout the deal. More
My salesperson, Kevin James greeted us in the parking lot and after I gave him a brief description of what I was looking for, he said, "I have the perfect car and what your looking for". And he was correct, and after I gave him a brief description of what I was looking for, he said, "I have the perfect car and what your looking for". And he was correct, it was the perfect car and much more! Everyone I met was very nice and helpful. A very enjoyable experience. Today, I drove off the lot in my new(used) car and couldn't be happier. Sincerely, Deborah Peterson More
The overall experience was the best i have ever had when it comes to a big purchase like this. I felt comfortable dealing with Anthony. He didn't give that used car salesman vibe like the all of the people it comes to a big purchase like this. I felt comfortable dealing with Anthony. He didn't give that used car salesman vibe like the all of the people i talk to at the dealership i was at before going to Gillman. More
I expected the usual car buying hassle. Instead I had sales people who worked with me to get the best deal possible. I got an immediate Costco discount as well as a higher than expected trade in value ( sales people who worked with me to get the best deal possible. I got an immediate Costco discount as well as a higher than expected trade in value ( I did my homework and knew the value of my trade in). Questions were answered promptly and everyone seemed genuinly interested in my business. Each step of the process from walk in to drive out went very smoothly. No question I would refer anyone to Gillman. More
My husband got promoted recently and was given a company car. Our thought was to trade in 2 cars for 1. They were very interested in helping us make a good deal even though we were upside down on our vehicl car. Our thought was to trade in 2 cars for 1. They were very interested in helping us make a good deal even though we were upside down on our vehicles, they tended to our needs and were great! More
I was not going to buy at the end of my Honda lease, but Anthony caused me to re-evaluate that possibility. When he showed me I had equity in the leased car, we looked at a couple of options, and I decided Anthony caused me to re-evaluate that possibility. When he showed me I had equity in the leased car, we looked at a couple of options, and I decided buying a new car would work well for my situation. It was completely a no-pressure experience. All my questions were answered and we closed the deal. More
From start to finish Anthony was very professional and helpful. I feel he helped me get a great deal. I was considering Gunn Honda, but Anthony beath them hands down in every way from price to lease struc helpful. I feel he helped me get a great deal. I was considering Gunn Honda, but Anthony beath them hands down in every way from price to lease structure to finding the right vehicle that was inbound. I am very pleased with the entire experience and I love my new CRV - right color and right options. I will definitely refer anyone I meet who is interested in a Honda to anthony. I also met and talked with the Director for Internet Sales. We had a lot in common and a very nice conversation. More
I was referred to Gillman Honda of San Antonio through USAA's Car Buying Service. I met with Anthony DeLaPaz (Internet Manager for Gillman Honda of San Antonio) regarding the purchase of my car. He was ve USAA's Car Buying Service. I met with Anthony DeLaPaz (Internet Manager for Gillman Honda of San Antonio) regarding the purchase of my car. He was very friendly and professional. The entire process went very smoothly, and I would recommend them to anyone. More